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Skyler Battersby
Skyler Battersby at Russ Darrow Kia of Waukesha
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Skyler Battersby

Service Advisor

Russ Darrow Kia of Waukesha

2141 East Moreland Boulevard
Waukesha, WI 53186

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4.6
20 Reviews
4.6

20 Reviews

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20 Reviews of Skyler Battersby

March 30, 2025

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Employee Rating

Great service department employees. Need better & larger waiting room. Free peanuts or protein snack would be nice too. More

by a44toro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob Povlich, Joseph Sili

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Mar 31, 2025

Russ Darrow Kia of Waukesha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Brandon McGahee brandon.mcgahee@russdarrow.com

March 27, 2025

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Employee Rating

Very accommadating in all areas and got the work done in time they told me More

by DVOBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob Povlich, Joseph Sili

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Mar 27, 2025

Russ Darrow Kia of Waukesha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Brandon McGahee brandon.mcgahee@russdarrow.com

March 24, 2025

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Employee Rating

Service was good with follow up recommendations. Communications were good through the service provided. Will come back. More

by David Dyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob Povlich, Joseph Sili

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Mar 24, 2025

Russ Darrow Kia of Waukesha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, David, and we are thrilled that you found your experience with us here at Russ Darrow Kia of Waukesha to be a positive one. Please don't hesitate to reach out if you need anything else. Brandon McGahee brandon.mcgahee@russdarrow.com

March 22, 2025

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Employee Rating

I would not use them for service or purchase anything from them based on the credit card surcharge. One and done. More

by NIEMUTHDAVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 25, 2025

Russ Darrow Kia of Waukesha responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Dave, feel free to contact us at your convenience. Brandon McGahee brandon.mcgahee@russdarrow.com

March 22, 2025

Dealership Rating
Employee Rating

I was graciously given a quick appointment and explained what might happen in the future More

by springcitygal
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob Povlich

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Mar 24, 2025

Russ Darrow Kia of Waukesha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Brandon McGahee brandon.mcgahee@russdarrow.com

March 22, 2025

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Employee Rating

Appointment availability, fast service, clear communication all contributed to a positive experience. Additionally the waiting/service lounge makes for a pleasant environment while waiting. More

by JWSMITH011417
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 24, 2025

Russ Darrow Kia of Waukesha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Brandon McGahee brandon.mcgahee@russdarrow.com

March 16, 2025

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Employee Rating

I came in for a recall and they took care of my right away. My mileage is much better now, so I'm very happy. More

by SUMMEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob Povlich, Joseph Sili

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Mar 17, 2025

Russ Darrow Kia of Waukesha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Kia of Waukesha. Brandon McGahee brandon.mcgahee@russdarrow.com

March 14, 2025

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Employee Rating

Super nice guy! He was super sweet to my daughter too! Thank you so much More

by Danielle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob Povlich, Emily Brown, Joseph Sili, Lisa Neumann , Desk lady was super rude by the waiting room

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March 11, 2025

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Employee Rating

The people are nice and helpful but should be a little bit more accurate on things. More

by delgardiokrissy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob Povlich , Kayleigh Recker

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Mar 13, 2025

Russ Darrow Kia of Waukesha responded

Krissy, We appreciate your business. We'd like to know more about your visit and where you feel we can improve to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Brandon McGahee brandon.mcgahee@russdarrow.com

March 10, 2025

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Employee Rating

Great service very helpful time of service was good I will be back when needed thank you More

by asteffen4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 11, 2025

Russ Darrow Kia of Waukesha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Skyler and our team. Please don't hesitate to let us know if we can be of further assistance. Brandon McGahee brandon.mcgahee@russdarrow.com

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