Simoon Hwang | Page 3

This dealership respected my time and worked at my own pace with no pressure. They went out of their way to help find the perfect match. pace with no pressure. They went out of their way to help find the perfect match. More

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Genesis of Ontario: A Beacon of Excellence in Automotive Retail My recent experience with Genesis of Ontario has not only redefined my perception of car leasing but has also restored my faith in the Genesi Retail My recent experience with Genesis of Ontario has not only redefined my perception of car leasing but has also restored my faith in the Genesis brand itself. After a regrettable initial lease experience three years ago with Genesis of Santa Monica—a dealership I now actively avoid due to their unscrupulous and predatory practices—I approached my second Genesis lease with trepidation. Despite living in West Los Angeles, I was determined to find a dealership that prioritized transparency and customer satisfaction. My search led me to Genesis of Ontario, and the difference was immediate and profound. From the outset, their team demonstrated an unparalleled ease of doing business and a level of transparency that was refreshingly absent elsewhere. The hour-and-a-half drive to pick up my new GV70 lease from Mr. Simoon Hwang was not merely a journey; it was an investment in a superior customer experience. Genesis of Ontario stands as a testament to what a dealership should be. As a high-volume dealer, they boast a gorgeous showroom brimming with a diverse inventory – a stark contrast to the makeshift operations I’ve encountered elsewhere. I was particularly impressed by the exceptional professionalism and integrity displayed by Mr. Simoon Hwang in sales and the highly capable and professional Finance Manager, Ms. Bailey Ramos. Their combined commitment to superb customer service is truly commendable. Beyond securing an amazing deal on my new GV70 lease, Genesis of Ontario went above and beyond by offering to purchase my old lease, a proposition that Genesis of Santa Monica had outright dismissed. This act alone underscored their dedication to customer value and their willingness to go the extra mile. I wholeheartedly recommend Genesis of Ontario. They are not just a dealership; they are a benchmark for excellence within the automotive industry. Their unwavering integrity, professionalism, and commitment to customer satisfaction should serve as a role model for all Genesis dealerships. Do yourself a favor and make the drive – you will undoubtedly thank me later. More

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Knowledgeable salesman (Simoon), no pressure sale. Spent an hour going through all the GV80s features. Spent an hour going through all the GV80s features. More

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