Simone Durbin
Simone Durbin at Jaguar Land Rover West Columbia

Simone Durbin

General Manager

Jaguar Land Rover West Columbia

12500 New Car Drive
Clarksville, MD 21029

Contact Me
5.0
18 Reviews

Dealership Experience

1 yr, 10 mos

Industry Experience

29 yrs, 1 mo

Specialties & Trainings

Range Rover Certfied

Bentley Certified

View more specialties & trainings
5.0

18 Reviews

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18 Reviews of Simone Durbin

May 28, 2025

Dealership Rating
Employee Rating

Review of Jim Coleman Jaguar Sales Experience Positive Aspects Let me begin by acknowledging the professionalism and warmth of the team members I interacted with. From the initial communication to finali More

by guy.mincey
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
May 29, 2025

Jaguar Land Rover West Columbia responded

Thank you for this very detailed review of your experience with our business, you raise valid points and we are working on several items you brought to awareness in your review. We use our clients feedback to improve overall customer satisfaction, and are grateful for the constructive approach and overall positive note.

May 28, 2025

Dealership Rating
Employee Rating

Hats off to Will Brown, John Goldring, Debbie Bell and Simone Durbin as this was an absolutely exceptional buying experience More

by adam@sippio.io
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 29, 2025

Jaguar Land Rover West Columbia responded

Thank you for highlighting the staff that made your experience memorable in such a positive way- we put much emphasis on customer satisfaction and service from first greeting to the last wave good bye, it's great to know we are on the right track.

May 14, 2025

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Employee Rating

It was a pleasure working with the dealership. Everyone was great. Will definitely return again. More

by MYMCDONALD74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 12, 2025

Dealership Rating
Employee Rating

Exceptional experience. Love my vehicle. Will tell the world about your dealership! Many thanks for your help. More

by MAZIAR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aria Teherani

January 05, 2025

Dealership Rating
Employee Rating

Experienced associates, welcoming GM, we've bought two vehicles from this dealership and have had two service experiences, all excellent and accommodating. Would recommend for Jaguar, Land Rover, and luxu More

by Todd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 03, 2025

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Employee Rating

We use them for all our service and parts needs and their service is top notch! Would recommend to anyone! More

by MDCC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 28, 2024

Dealership Rating
Employee Rating

I was very pleased with the salesman, manager, finance person and everyone at the dealership. More

by BRIANLHAIGHT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Donald Bonsu

October 18, 2024

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Employee Rating

Great salesman customer service from Aria! He communicated very well even though it was a remote purchase. Made sure the purchase went smoothly and answered all questions! Great dealership tha More

by scottcdywy
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Aria Teherani

September 05, 2024

Dealership Rating
Employee Rating

The best dealer in our area, hands down! The folks there are awesome, & do everything they can, from start to finish, & beyond, to make the experience the best that it can be. Absolutely rec More

by hammer2000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Goldring, Will Brown , Tiffany Lipscomb

August 08, 2024

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Employee Rating

Thank you to Simone/Joe /Fernando and Leon. Very kind and helpful.... I love my RR. Kelly, More

by kelly.fisher568
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Donald Bonsu , Fernando Shirazi, Joe and Leon

1

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