Silvio Hernandez

It’s hard to review this experience because we got a decent deal and I was able to leave with the car I wanted and around monthly payment I wanted however, it was only after waiting around for over 6 ho decent deal and I was able to leave with the car I wanted and around monthly payment I wanted however, it was only after waiting around for over 6 hours. However the experience was far from perfect. Our salesman was rude, dismissive, and disrespectful to my husband on multiple occasions. The manager lied about the number multiple times where we had to call them out on it twice while we were in finance. Only when we were are about to walk out did they decide to honor the original price. And on top of that, I have been promised my second key fob for my brand new 2026 suv for 10 days now. I was told by the sales man that it would take a week. That he “promised” he would call with in a week. It’s now been 10 days and I still don’t have it. I had to go back and request a manager to give me a form stating that they still owe me one so I don’t get screwed over. There are a lot of shady things going on in this place. More

by escobar09diana Verified Customer Verified Customer

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Sat for hours. Took 2 weeks to get the car. Still waiting for registration which we were supposed have 4 days ago Took 2 weeks to get the car. Still waiting for registration which we were supposed have 4 days ago More

by dgleason134 Verified Customer Verified Customer

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⭐️⭐️⭐️⭐️⭐️ I had an excellent experience buying my Kia Sorento with Silvio Hernández at Kia of Port Charlotte. He was very kind, professional, and helped me through the entire process without any pressure Sorento with Silvio Hernández at Kia of Port Charlotte. He was very kind, professional, and helped me through the entire process without any pressure. He answered all my questions and offered several options until we found the perfect car for me. I highly recommend him if you’re looking to buy a car. More

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Amazing Experience Buying My Cadillac Escalade I had an outstanding experience with Silvio at Kia of Port Charlotte when purchasing my Cadillac Escalade. From the very beginning, he was professional, pa an outstanding experience with Silvio at Kia of Port Charlotte when purchasing my Cadillac Escalade. From the very beginning, he was professional, patient, and extremely knowledgeable about every detail of the vehicle. He helped me find exactly what I was looking for and answered all my questions without any pressure. The Cadillac Escalade I purchased exceeded my expectations — it’s stylish, powerful, and packed with all the comfort features I was hoping for. Thanks to Silvio’s excellent service, the whole process was smooth and stress-free. I highly recommend him to anyone looking for a great car and top-notch customer service. More

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