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Sijade Cromartie
Sijade Cromartie at Audi Allentown
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Sijade Cromartie

Service Advisor

Audi Allentown

4725 Hamilton Blvd
Allentown, PA 18103

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4.9
449 Reviews
4.9

449 Reviews

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449 Reviews of Sijade Cromartie

May 19, 2025

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Employee Rating

The technician was unable to identify the real problem & ended up just replacing all three parts to solve the problem. It’s unreasonably expensive to solve problems by just replacing all parts, instead of r More

by G.BATCHELOR
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Nate Krick, James Lauman

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May 18, 2025

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Always a super experience. Friendly,efficient and knowledgeable staff! Best team around. Ih8ghly recommend Audi Allentown. More

by KRIDES912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Krick, James Lauman

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May 19, 2025

Audi Allentown responded

Thank you so much for your continued support and thoughtful review! We're thrilled to hear you consistently have a great experience with our team at Audi Allentown. Your recommendation means the world to us, and we look forward to welcoming you back for your next visit!

May 15, 2025

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Employee Rating

Jade is great. He communicates well, responders promptly, and follows up on questions or options. More

by DUERHOLZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Krick, James Lauman

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May 19, 2025

Audi Allentown responded

Thank you for the great feedback! We're so glad to hear Jade provided excellent communication and support throughout your experience. We'll be sure to share your kind words with him—he’ll really appreciate it! Looking forward to serving you again soon.

May 14, 2025

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Employee Rating

Beat Service from Bottom to Top always Professional and Sincere Always. James is the Best in the area and never has disappointed me. He is the main reason I still go there. On a Scale of 1-10 he is 10 all More

by tonyg53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom O'Donnell, Nate Krick, James Lauman

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May 19, 2025

Audi Allentown responded

Hi Tony, Wow—thank you for such an amazing review! We're incredibly grateful for your continued support and kind words. James truly is a standout, and we’re lucky to have him on our team. It’s great to hear his professionalism and sincerity keep you coming back, and that the rest of the team adds to the experience. We’ll be sure to pass along your praise!

May 13, 2025

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Employee Rating

Everyone who friendly, polite and well informed. They really know their jobs well and have excellent customer service skills. More

by KSANGENY
Recommend Dealer
Yes

Other Employees Tagged: Sijade Cromartie

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May 14, 2025

Audi Allentown responded

Thank you for the kind words! We’re so glad to hear that you had a positive experience with our team. Providing friendly, knowledgeable, and top-notch service is what we strive for every day, and it means a lot to know we hit the mark. We appreciate your support and look forward to serving you again in the future!

May 13, 2025

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Employee Rating

On time, quick, good experience. Took time to explain question with WiFi and Apple car play More

by Evkamiheckman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Krick, James Lauman, Molly Moyer, Tyler Pilz

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May 14, 2025

Audi Allentown responded

Thank you for the great feedback! We're glad to hear everything went smoothly and that our team took the time to walk you through your questions about WiFi and Apple CarPlay. We’re always here to help and appreciate you choosing Ciocca!

May 10, 2025

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Employee Rating

The service staff at Audi Allentown did an an amazing job at getting my replacement engine covered through an extended warranty. Jade communicated with me through every step and fought to get it covered savi More

by Jennabell03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Lauman

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May 13, 2025

Audi Allentown responded

Thank you so much for the great feedback, Jenna! We're thrilled to hear that Jade and the service team at Audi Allentown were able to help get your replacement engine covered under warranty. Jade’s dedication and communication truly make a difference and we’re glad he was there to support you through the process. We appreciate your trust in us and are always here when you need us!

May 10, 2025

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Employee Rating

As always, top notch, customer service! James and team went above and beyond. Such a pleasure to work with. More

by DSTERLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Krick, James Lauman, Molly Moyer, Tyler Pilz

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May 13, 2025

Audi Allentown responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

May 08, 2025

Dealership Rating
Employee Rating

I described my issues and concerns and Audi Allentown resolved them Top class organization and competent staff. More

by CDASILVA6
Recommend Dealer
Yes

Other Employees Tagged: Sijade Cromartie

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May 09, 2025

Audi Allentown responded

Thank you for the great feedback! We're so glad to hear that our team at Audi Allentown was able to address your concerns and provide the level of service you expect. Delivering a top-class experience with knowledgeable, attentive staff is what we strive for every day. We truly appreciate your trust and look forward to continuing to serve you!

May 07, 2025

Dealership Rating
Employee Rating

Fast, friendly and efficient service. Jade was on the ball and took care of everything. I highly recommend Audi of Allentown. More

by SDFDC1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Krick, James Lauman

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May 08, 2025

Audi Allentown responded

Thank you for the fantastic review! We're so glad to hear that you had a fast, friendly, and efficient experience with us. Jade will be thrilled to know her efforts made a positive impact. We truly appreciate your recommendation and look forward to seeing you again at Audi of Allentown!

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