Sijade Cromartie

Audi Allentown responded

Thank you for taking the time to share your experience, Deb. We sincerely apologize for the frustration you experienced during your pickup process. It's clear that we missed the mark in providing the level of support and guidance you expected. We appreciate your feedback, and we’ll make sure to address this our team so we can ensure better communication and problem-solving in the future. We’re glad to hear that Nate was able to step in and provide the assistance you needed, and we truly appreciate your recognition of his efforts. We’re committed to offering a smoother and more confident experience for all our cust...

Audi Allentown responded

Thank you, Jordan! We're so glad to hear that Jade made your experience great with her helpfulness and knowledge. We truly appreciate your feedback and are happy we could provide you with excellent service. We look forward to serving you again in the future!

Audi Allentown responded

Thank you for your kind words! We're so glad to hear that you had a great experience with our team. We take pride in being knowledgeable and professional, and it's wonderful to know that came through during your visit. If you ever need anything in the future, don't hesitate to reach out!

Audi Allentown responded

Thank you for your kind words! We’re so glad to hear that you had a pleasant experience with our team and that we were able to keep you informed throughout the process. It’s great to know your car looks great and that you were happy with the service. We truly appreciate your feedback and look forward to serving you again in the future!

Audi Allentown responded

Hi Carol, thank you for your wonderful review! We’re so glad to hear that you had a positive experience with our team. We understand the drive can be a bit of a hassle, so we're happy that our loaner car service made things easier for you. It’s also great to know that you appreciate our warranty policy! We truly value your feedback and look forward to assisting you again in the future.

Audi Allentown responded

Thank you for your wonderful review! We’re so glad to hear that your experience at Audi Allentown was informative, friendly, and enjoyable. It’s always our goal to provide a positive and welcoming atmosphere, and we’re happy we could do that for you. We appreciate your feedback and look forward to assisting you again soon!

Audi Allentown responded

Thank you for your kind review! We’re thrilled to hear that you’ve had a positive experience with our team. Being professional and meeting our promised timelines is something we take pride in, so it’s great to know we’re meeting your expectations. We appreciate your trust in us and look forward to serving you again in the future!

Audi Allentown responded

Thank you for your great review, Matthias! We’re so glad to hear that we were able to find a loaner for you, even when it seemed like there were none available. We always aim to go above and beyond to meet our customers' needs, and it’s wonderful to know that we succeeded in doing so for you. We truly appreciate your feedback and look forward to assisting you again!

Audi Allentown responded

Thank you for your kind review! We’re so glad to hear that you had a positive experience with our communication and that our team was polite and professional throughout the process. We truly appreciate your feedback and look forward to assisting you again in the future!

Audi Allentown responded

Thank you so much for the recommendation, Kris!