Shirley Price

Dealer will not service Kia vehicles not bought at their dealer, even in an urgent matter where the vehicle doesn’t start. The first question was did you buy the vehicle here? They reported they could not s dealer, even in an urgent matter where the vehicle doesn’t start. The first question was did you buy the vehicle here? They reported they could not service my vehicle until a month from the time it was towed there. I paid extra for a tow service to take my vehicle to a Kia dealer who provides superior service for any Kia vehicle. Car was diagnosed and repaired under warranty at a dealer 50 miles away. They even provided a loaner vehicle for that time. Wagner Kia did not want to service my vehicle because I did not buy the vehicle there.I am Disappointed that the dealer closest to my home runs a poor business model. The service department is not reliable for Kia customers that have not purchased a vehicle from them. More

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Easy/fair purchase process + great support after purchasing I recently bought a new Kia Telluride from Wagner Kia of Shrewsbury. The price was fair versus what some other dealers in the region are charging, and I recently bought a new Kia Telluride from Wagner Kia of Shrewsbury. The price was fair versus what some other dealers in the region are charging, and Shirley and Edwin made the buying process easy -- we reached agreement over the phone, signed the purchase agreement over email, and I was able to pick up the car a few days later. While I've run into some issues with the vehicle, Edwin and the general manager Joe have gone out of their way thus far to address them, including involving Kia, for which I've been very appreciative -- their responsiveness, creativity, and willingness to go the extra mile after I bought the car really left me with a positive impression. I'd highly recommend buying from this dealership. More

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Not only were they easy to work with, I felt for the first time, buying a car, that it wasn’t adversarial. Honest people. I only wish they had a dealership in Rhode Island and not Shrewsbury! I will pu first time, buying a car, that it wasn’t adversarial. Honest people. I only wish they had a dealership in Rhode Island and not Shrewsbury! I will purchase another car there based on my experience at Wagner. Not to trash other dealerships but Bald Hill in Warwick RI should send their staff there for training. They’d learn a lot about good service. More

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Over 10 years since buying a new car! Great experience with Shirley. She was very accommodating and made my experience less stressful since it had been quite awhile since I had purchased Great experience with Shirley. She was very accommodating and made my experience less stressful since it had been quite awhile since I had purchased a used vehicle! She made sure I was totally satisfied with my purchase and was very responsive when I had questions. Everyone at the dealership were friendly and very helpful! More

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Shirley was great it was a quick and easy process and everything went smooth. I am very happy with the dealership and everyone I met there it was a quick and easy process and everything went smooth. I am very happy with the dealership and everyone I met there More

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