25 Reviews
Write a ReviewDealership Experience
16 yrs
Industry Experience
16 yrs
Languages Spoken
English
25 Reviews of Shirley Defino
October 09, 2015
Phenomenal Dealership Service I have gone to Continental Acura for years now servicing both my MDX and my wife's Honda Pilot. I have come to expect nothing less than exceptional s I have gone to Continental Acura for years now servicing both my MDX and my wife's Honda Pilot. I have come to expect nothing less than exceptional service from this group of folks and I mean the entire dealership. From the sales professionals to finance and into their service department they are all top notch. Today was a regular service visit on the Pilot and I had the pleasure of dealing with Dan and Shirley. I consider only Continental when servicing my vehicles and you would do well to do the same. Thanks Continental Acura of Naperville. More
Other Employees Tagged: Dan Rusmussen
December 20, 2014
Friendly Service I bought a used Acura at Continental Acura and have had it in for normal maintenance in the 2 1/2 years I've had the car. The sales and service reps I bought a used Acura at Continental Acura and have had it in for normal maintenance in the 2 1/2 years I've had the car. The sales and service reps have been great to deal with. They are friendly and have taken as much time with me as I need to get all my questions answered. More
Other Employees Tagged: Kirk Roberts
December 19, 2014
Great Service!!!!! Been a Continental customer for almost ten years. Barb greets you with a smile on her face snd in her heart. Chris Papo always makes sure my cars and Been a Continental customer for almost ten years. Barb greets you with a smile on her face snd in her heart. Chris Papo always makes sure my cars and I are well taken care of. Shirley always ends the visit on a happy note. Also, Tony Garcia is a great salesman. With all the customers Continental has, this group of people make me feel like their my personal team. Hope you all have a Merry Christmas, and that Santa treats you very well. Thanks John V. More
Other Employees Tagged: Chris Papo , Tony Garcia
December 19, 2014
Seven Acuras and Counting! I have bought seven Acuras from Continental Acura over 10 years and I can always depend upon them to provide nothing short of excellence in everything I have bought seven Acuras from Continental Acura over 10 years and I can always depend upon them to provide nothing short of excellence in everything they do. Buying an Acura from Greg Pew and Sharon MacDonald is an enjoyable process because they know their product, they communicate regularly and if I need anything, they know where to get it. When it comes to servicing my Acuras, I'm always greeted with a smile and can depend upon Neil, Chris, Dan, Rich, Carrie, Shirley and Barbara, to be looking out for my best interests. And, when I get my Acura back, the job is always done right the first time, on time. Thank you Continental Acura for providing excellent service! More
Other Employees Tagged: Greg Pew, Neil Hoyle, Chris Papo, Dan Rusmussen , Darrin Kuster, Sharon MacDonald
December 18, 2014
I keep coming back Whenever I come in I am greeted like an old friend. Chris, Dan, Neil and Barbara are great to work with. I will be back. Whenever I come in I am greeted like an old friend. Chris, Dan, Neil and Barbara are great to work with. I will be back. More
Other Employees Tagged: Greg Pew, Josh Bruhn, Neil Hoyle, Chris Papo, Dan Rusmussen

