Sherwood Wilson

Only place I’ve done business with and will continue to do.business with, that’s a fact do.business with, that’s a fact More

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The dealership had a large variety of both new and used vehicles. I visited this dealership several times during my new car search and the buying process and was quickly greeted and helped every time witho vehicles. I visited this dealership several times during my new car search and the buying process and was quickly greeted and helped every time without it feeling forced or overbearing. More

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I was browsing vehicles online around Alaska and Lithia Fairbanks had this truck listed with great detail of information that had me come in to test drive it. Curtis greeted me, was friendly, informative, Fairbanks had this truck listed with great detail of information that had me come in to test drive it. Curtis greeted me, was friendly, informative, and worked with me and ensured I got what I came in for. His follow up and attention to detail was impeccable. More

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The process was smooth and easy. Everything was done for me. All i had to do was relax and sign papers. Everything was done for me. All i had to do was relax and sign papers. More

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Curtis McNeal was the individual salesperson which assisted me in the purchase of a used vehicle. With very low credit and minimum to work with; he didn’t pass judgement nor did he try to maneuver me assisted me in the purchase of a used vehicle. With very low credit and minimum to work with; he didn’t pass judgement nor did he try to maneuver me into a vehicle that would be way beyond my means but instead was very supportive, encouraging and was into what I would be comfortable with and see myself driving. The finance team worked with me and I have to say if there was anywhere for another to go; this is the place and if I had to recommend or was asked if I would recommend Curtis McNeal; I would say most definitely without a doubt he will help you get into a vehicle and be honest with what was in the range per finance. No pressure More

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Everyone at Chevy of Fairbanks are always fantastic. Justin, Sherwood, Andrey, and Alec were all amazing the entire process. If you’re ever looking to buy a car Chevy is the place to go Justin, Sherwood, Andrey, and Alec were all amazing the entire process. If you’re ever looking to buy a car Chevy is the place to go More

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The entire team (sales: Carlos Parker, finance: Sherwood Wilson, manager: Justin Vey) were extremely accommodating to all our needs, answered all our questions, and researched the obscure questions we had. Wilson, manager: Justin Vey) were extremely accommodating to all our needs, answered all our questions, and researched the obscure questions we had. They greatly enhanced our car buying experience. Moreover, when we had an issue with our 2021 GMC Acadia the team listed above sprung into action. 5 days after purchasing our vehicle, my wife was driving down the highway at 65 MPH when the drivetrain or transmission controller unexpectedly locked up. They towed the vehicle, repeatedly checked on my wife until she was safe. The Service team (Shana Lindsay) walked us thru what happened to the vehicle, gave us the codes, and explained what it would take to repair the vehicle. Justin made sure that we had loaner vehicle until our vehicle was repaired. At this point, we were completely satisfied. The dealership had no way of preventing this event nor could have caused the transmission to fail, but they did everything they could to make it right, and make sure we were happy. Unexpectedly the next day, Carlos (sales) called us to make sure my wife was OK, and offered a vehicle "trade" for a similar Acadia that was "in-transit", just a different color and different 2nd row seat. At this point I knew my wife would not feel safe in the first vehicle (this is the most important reason we purchased a new vehicle) and she would always be skeptical of the vehicles reliability. We met him at the dealership, we went line-by-line down the spec's sheet to make sure they were the same, and we accepted their unsolicited offer. Their friendly family-style team turned a potential catastrophic car buying experience into one of the best customer service experiences of our lives. As if the way the team took care of us wasn't enough, after purchasing the first vehicle, we paid to have a clear shield, essentially a clear vinyl sticker, placed on the front end of the vehicle. They told us they would have the same thing put on the 2nd vehicle at no cost to us. This team is truly amazing. We will continue to buy our future vehicles from them even if we are thousands of mile away. They have treated us like family and that is important to us. They will continue is get our referrals and our future business. More

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Not sure how many total vehicles over the years I have purchased from this dealership and in particular Carlos Parker, but each purchase was always a great experience and I was always treated like family. purchased from this dealership and in particular Carlos Parker, but each purchase was always a great experience and I was always treated like family. If your looking for that experience you can not go wrong here, ask for Carlos Parker he is a no nonsense kind of guy and will always take care of you. The whole team is great here. More

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Harley Laboda is the man! Everything went smoothly with no hiccups. I showed up and had very specific view and Mr. Laboda was on top of everything from the start. Definitely recommend this salesman. no hiccups. I showed up and had very specific view and Mr. Laboda was on top of everything from the start. Definitely recommend this salesman. More

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I started with a list of comparable cars in Fairbanks. Buick was second on my list. I found Alec E. to be very professional, courteous, and knowledgeable. He introduced me to a car I wasn’t even looking a Buick was second on my list. I found Alec E. to be very professional, courteous, and knowledgeable. He introduced me to a car I wasn’t even looking at and the whole experience WOWed me. My experience from start to finish - best customer service ever! More

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