Sherwood Wilson

Buying a car was an amazing experience today. They worked with us and got us into the exact car our family needed. They worked with us and got us into the exact car our family needed. More

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Everyone was very friendly, they make sure you are happy with your purchase and are there for any questions! with your purchase and are there for any questions! More

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This is the first time that I have ever bought and traded in a car at an official dealership and the salesman and the dealership made the process amazing and super easy to make sure that what I wanted was do in a car at an official dealership and the salesman and the dealership made the process amazing and super easy to make sure that what I wanted was done. Great service, would recommend to everyone that I can. More

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Overall the buying experience was about what I expected. The initial sales rep I was working with did not seem to value my time and acted as if I was wasting his time asking questions to make sure the vehic The initial sales rep I was working with did not seem to value my time and acted as if I was wasting his time asking questions to make sure the vehicle was the right fit for me. Once I found a vehicle I liked, I made an appointment with the original guy to sit down and make a deal, only for him to bail last minute, presumably to make a bigger sale. In my opinion, this is no way to treat your customers or build a reputation as a trustworthy dealership. I get that sales reps work on commissions, but if you set an appointment I expect it to be kept, not tossed aside for the next biggest fish. At that point, why even have appointments? That said, the sale was handed off to Jordan and he did a great job. Despite the vehicle being advertised at lower than MSRP (by a sister dealer), we had some lively exchange before agreeing on a number, but all things considered Jordan helped me get the vehicle for an extremely fair price and delivered to Fairbanks for free. He was great in helping navigate the paperwork and payment, and was overall a level-headed and nice guy. I’d recommend him to anyone! More

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It was a very good experience overall. I was, however, slightly disappointed that I couldn’t take delivery of my vehicle on the day the sale was made, but rather five days afterwards. But I was, however, slightly disappointed that I couldn’t take delivery of my vehicle on the day the sale was made, but rather five days afterwards. But all is well now, the car is fantastic, and I love it. So perhaps I’ll be a little more patient as I cruise through this next chapter of my life. Much thanks to Curtis as well as Lithia Chevrolet. I do have one suggestion. If at all possible, you might want to display a Corvette. Nothing draws men Into a dealership more than seeing a brand new Corvette. Trust me on this one. And I would go with the color, red or blue. More

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Curtis was awesome! Came highly recommended from my friends! Did not disappoint! Great attention to my family needs and budget! Came highly recommended from my friends! Did not disappoint! Great attention to my family needs and budget! More

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Curtis was very kind and considerate as he and Mike Hathaway worked diligently to make my buying experience pleasant and straight forward at Fairbanks Lithia. Curtis was very knowledgeable of every ame Hathaway worked diligently to make my buying experience pleasant and straight forward at Fairbanks Lithia. Curtis was very knowledgeable of every amenity in the vehicles as my buying process landed me in my sweet new GMC pickup. Thank you Curtis for your attention to detail and immaculate customer service! More

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Carlos was outstanding very patient and courteous with me as a buyer. I can’t Thank him enough for helping me get into a reliable vehicle. Thank You Smoke! as a buyer. I can’t Thank him enough for helping me get into a reliable vehicle. Thank You Smoke! More

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Professional service excellence. Understands customer service and buyers needs. Knowledgeable of all GMC and Chevrolet products. Understands customer service and buyers needs. Knowledgeable of all GMC and Chevrolet products. More

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Jordan and Curtis were very helpful in this process. They took the time to explain everything in detail to be sure I understood. They took the time to explain everything in detail to be sure I understood. More

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