Dealership Experience
30 yrs, 2 mos
39 Reviews
Write a Review39 Reviews of Sherry Vitale
December 27, 2023
Ash is a great guy, super friendly and easy to work with. I will recommend him to my friends. I will recommend him to my friends. More
Other Employees Tagged: Ash Behrouzi
April 29, 2023
Walter Banks is amazing! He was super helpful and patient with us while we figured out selling our Great Aunt’s car. I really appreciate Walter Banks and Sherry Vitale! Walte He was super helpful and patient with us while we figured out selling our Great Aunt’s car. I really appreciate Walter Banks and Sherry Vitale! Walter is great for trading in your car and Sherry is great for buying a new one! Go visit them!! :) More
Other Employees Tagged: Walter Banks
April 24, 2023
Sherry helped me get the car of my dreams! She was so friendly and took care of any problems I had. Phil long Ford really cares for there customers and I highly recommend Sherry if your lookin She was so friendly and took care of any problems I had. Phil long Ford really cares for there customers and I highly recommend Sherry if your looking for a new car! More
November 06, 2022
It was both surprising and awesome to receive more money for my vehicle than I had calculated. I bought my Ford Explorer from Phil Long Ford and I sold it back to Phil Long Ford. The process was flawless for my vehicle than I had calculated. I bought my Ford Explorer from Phil Long Ford and I sold it back to Phil Long Ford. The process was flawless and streamlined. In 50 years of buying, trading and now selling a vehicle this is the ONLY dealership that has treated me with such integrity and respect. More
Other Employees Tagged: Walter Banks
January 31, 2022
Went to test drive and possibly buy a used 2017 Nissan Titan Platinum. After test drive I had a few mechanical concerns and offered a purchase price $1800 below list price. Salesperson got angry, stated s Titan Platinum. After test drive I had a few mechanical concerns and offered a purchase price $1800 below list price. Salesperson got angry, stated she works on Commission and refused to even listen to my offer. Needless to say we left the dealership immediately and bought a Nissan Titan from another dealer. POOR customer service More
November 02, 2021
I had been looking for a new F-150 with all the options I wanted for several months. Finally found one at Phil long and was connected to Albert Rico where we went back and fourth over email and phone for pro wanted for several months. Finally found one at Phil long and was connected to Albert Rico where we went back and fourth over email and phone for probably two weeks until I finally decided to go look at it. Albert was extremely patient with me and answered all questions I asked. He even had their manager Sherri speak with me to assist. When I came in they had the truck ready for a test drive and never really felt any pressure to buy. After decided to move forward with the purchase Finance didn't take too long and while waiting I was introduced to Dwayne in the service department who helped me schedule getting a bed-liner, window tint, and ceramic coating done. The service was performed a few days later and when I came in to drop my new truck off they had a really nice loaner for me. The bed-liner was done very well as well as the ceramic coating / window tint. The tint had a couple of bubbles but they went away after about a week which is normal. Overall I had a pretty good experience with Phil Long and would buy from them again. More
Other Employees Tagged: Dwayne Callaway , Albert Rico
September 13, 2021
Sherry was awesome and help me get into a new 2021 edge st with limited stock! I showed up a bit early to the appointment and Sherry invited me to her office within minutes. st with limited stock! I showed up a bit early to the appointment and Sherry invited me to her office within minutes. More
Other Employees Tagged: James Lee
February 24, 2021
I couldn’t be happier with the service I received. I bought a 2012 Raptor with help from Sherry. She was amazing. She saved the bull crap and made the process as simple as it could be. What really made bought a 2012 Raptor with help from Sherry. She was amazing. She saved the bull crap and made the process as simple as it could be. What really made their service stand out was what happened 2 weeks later. I had a small issue with the truck that was a pricy fix and Sherry and the sales manager Ron took care of me even they did not have to. Truly amazing people here. I’ve been a Subaru guy for the last 10 years and this is my first Ford. From the experience I’ve had it may be my new go to car, and they are definitely my go to dealer. Thanks you guys! More
Other Employees Tagged: Ron Rodgers
November 14, 2020
Great service! The process was easy and very fast!! It’s my 2nd Ford and will never buy from any other dealer. They even called to see if I needed anything a week after I bought my car! my 2nd Ford and will never buy from any other dealer. They even called to see if I needed anything a week after I bought my car! More
Other Employees Tagged: Robert and Chip