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Sherry Konek
Sherry Konek at Heiser Chevrolet Cadillac
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Sherry Konek

Sales and Leasing Consultant

Heiser Chevrolet Cadillac

2620 W Washington St
West Bend, WI 53095

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4.9
191 Reviews

Prior to getting into the auto business, I was a stay at home mom and a substitute teacher for 12+ years in West Bend, WI. 3 years ago, I came to Heiser Chevrolet Cadillac to look for a car for my daughter. The car that I came for on Friday, was sold on Saturday... (I went home to think about it).... It prompted me to say, "if cars sell this fast I'm in the wrong business", (just kidding of course, I loved my teaching job)... After numerous calls from management and my sales reprehensive Samantha, I joined the Heiser team! I love it! I pride myself on integrity, not being high pressure, you tell me what you need and want and I will make sure you find what you are looking for... I know you will not only be completely satisfied with me, but my whole Heiser team. I'm looking forward to working with you and welcoming you to our Heiser family!

Dealership Experience

9 yrs, 7 mos

Industry Experience

9 yrs, 7 mos

Specialties & Trainings

Mark of Excellence Award

Cadillac Certified

View more specialties & trainings
4.9

191 Reviews

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191 Reviews of Sherry Konek

January 13, 2025

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Employee Rating

The dealership was very understanding about dealing with the insurance company! Having to wait for check More

by tombianchi62
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Finance Experience
Recommend Dealer
Yes
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Jan 15, 2025

Heiser Chevrolet Cadillac responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

January 12, 2025

Dealership Rating
Employee Rating

Great dealership! Very patient with delays from insurance company! I would recommend to a friend More

by tombianchi62
Recommend Dealer
Yes
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Jan 15, 2025

Heiser Chevrolet Cadillac responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

January 11, 2025

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Sheri as amazing and patient. I would want to buy a car from her every time More

by shotking125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Crandall

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Jan 15, 2025

Heiser Chevrolet Cadillac responded

Dear valued customer, Thank you for your business and congratulations on your new vehicle! We are so pleased to hear Sheri was able to go above and beyond to assure you had a positive car buying experience! We look forward to working with you again in the future!

December 28, 2024

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Everyone I dealt with at Heiser Chevrolet service department was very helpful, kind and informative More

by THULLKEVIN
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Harris

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Jan 06, 2025

Heiser Chevrolet Cadillac responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 24, 2024

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Employee Rating

I’ve only been to this dealership once only to buy a vehicle, but their professionalism and customer service is spectacular. More

by DAY.DIAMOND99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cesar Nunez, Leigh Mattilla, Tim Robinson, Maria Fuller, Charlie Przislicki , Todd Dimoff

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Jan 06, 2025

Heiser Chevrolet Cadillac responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 10, 2024

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Vehicle inventory didn’t have what I wanted or anything close so I went to another dealership when upgrading More

by US316663
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Purchase Time
Finance Experience
Recommend Dealer
No
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Dec 11, 2024

Heiser Chevrolet Cadillac responded

Dear valued customer, Thank you for your business and feedback! Our customers are our highest priority and I want to apologize that we were unable to meet your expectations.

November 26, 2024

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Employee Rating

Lack of follow up after placing our order. When we called no one could tell us when our car was coming. It took a year for our vehicle to arrive. Sherry did return our calls but did not provid More

by bcschaefer81
Sales Price Transparency
Purchase Time
Recommend Dealer
No
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Nov 26, 2024

Heiser Chevrolet Cadillac responded

Dear valued customer, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. Unfortunately, we cannot locate any record of your visit based on your username. If it's possible to discuss your visit in more detail, please send us a message to our General Manager Brian Crandall by email at bcrandall@heiser.com with your contact information so that we can investigate and reach out. We strive to make sure that all of our customers leave happy, and we would love the opportunity to discuss the details of your visit and hopefully turn this situation around.

November 19, 2024

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Employee Rating

Heiser is top notch! !! Brandon, Scott and Tyler Reedy are amazing mechanics who are always willing to help. More

by sherrykonek12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jared Gengler, Jeremy Brown

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Nov 22, 2024

Heiser Chevrolet Cadillac responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 17, 2024

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Employee Rating

The Heiser employees are all professionals that care and follow up till satisfaction is achieved. More

by shane.kollin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Robinson, William (Liam) Dooley

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Nov 19, 2024

Heiser Chevrolet Cadillac responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 14, 2024

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Employee Rating

We had a great experience at Heiser, non pressure to buy,which we really appreciated , the sales staff were great! More

by dherr66170
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Taylor and Rick

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Nov 19, 2024

Heiser Chevrolet Cadillac responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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