Sherrill Smith

Employees were very professional and courteous,waiting room and bathrooms were clean and comfortable,and thank you for the Complementary carwash,an extra Bonus room and bathrooms were clean and comfortable,and thank you for the Complementary carwash,an extra Bonus More

by brenda.barbour Verified Customer Verified Customer

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The experience was great. Still waiting for the Service Center to schedule repair of carpet in vehicle. Still waiting for the Service Center to schedule repair of carpet in vehicle. More

by bjcshu Verified Customer Verified Customer

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Excellent customer service and will refer friends and family to purchase a car. Thanks again. family to purchase a car. Thanks again. More

by STEPHBARNES627 Verified Customer Verified Customer

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Cherelle could not answer that one basic question that we had such as questions pertaining to the warranty or maintenance of the vehicle we were getting ready to purchase every time we asked her a basic ques had such as questions pertaining to the warranty or maintenance of the vehicle we were getting ready to purchase every time we asked her a basic question, She had to keep going back into the store to ask someone else. She had absolute no sales knowledge what so ever. Every time we had a question she responded with a poor attitude. I came ready to buy with 800 credit score, down payment, and check in hand However, Cherelle was a complete dealbreaker for me. . I would never give her my money. More

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There was a slight problem but Ms. Craft step in and resolved it. Thank you Ms. craft Craft step in and resolved it. Thank you Ms. craft More

by KEELSHERMAN9 Verified Customer Verified Customer

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The help I received at this dealership was exceptional. Every sales associate and the general sales manager Ms.Shankar Craft was phenomenal, amazing energy, very patient, and super respectful. Will be comi Every sales associate and the general sales manager Ms.Shankar Craft was phenomenal, amazing energy, very patient, and super respectful. Will be coming back !!! More

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The customer service here is superb! Get your vehicle here and get here fast. You will not be disappointed! Get your vehicle here and get here fast. You will not be disappointed! More

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Bought my last three cars from Ford Matlow Heights and was not happy with final purchase was not happy with final purchase More

by MJNJYG Verified Customer Verified Customer

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Customer service needs improvement, more knowledgeable sales staff personnel who does better job at inspection sales staff personnel who does better job at inspection More

by jhcole442 Verified Customer Verified Customer

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Great experience except service after the sale - used car manager is a total fail. Poorly informed and failed to even try to understand my concern. Lost any future business or referrals. manager is a total fail. Poorly informed and failed to even try to understand my concern. Lost any future business or referrals. More

by djcase92 Verified Customer Verified Customer

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