Shen Saguisi

This review if for Shengqian Saguisi Shen always takes care of all my car needs and answers all my questions. He is always very helpful. care of all my car needs and answers all my questions. He is always very helpful. More

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August 2nd week I was at Crown Benz dealership for regular maintenance, where I was going for the past 22+ years. Had 5+ Benz vehicles. Shen is my dedicated service advisor for the past 10+ years. As regular maintenance, where I was going for the past 22+ years. Had 5+ Benz vehicles. Shen is my dedicated service advisor for the past 10+ years. As usual this time also he spent time and explaining the issues and remedy. He arranged loaner car and took care of the issue in time as promised. The most I like in Shen is that he has patience and is very knowledgeable. I recommend Crown Benz dealership, especially Shen More

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Service area are very nicely managed, love the coffee and snacks. My Service manager Shengqian Saguisi make the whole experience even better. He cares about every visit for the past 10+ years and its friends snacks. My Service manager Shengqian Saguisi make the whole experience even better. He cares about every visit for the past 10+ years and its friendship that we build together More

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my CLK550 is 20 years old and I . would not take my benz to any other place for service Friendly, welcoming people.. would not take my benz to any other place for service Friendly, welcoming people.. More

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I having been purchasing vehicles from Crown since 2012 and this purchase, I ordered a GLC 350e, was one of my best experiences! Ken Stuart does an excellent job, he took his time showing us all the new t and this purchase, I ordered a GLC 350e, was one of my best experiences! Ken Stuart does an excellent job, he took his time showing us all the new technology, making sure we were comfortable and knew all to work our new vehicle! He has a great personality and makes the stress of a car purchase enjoyable!! I should have just given a 4.5 since my new car did NOT have a big red bow on it, but I think that was Eric’s fault!!! 🤣 More

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I have had a good service experience each time I visit Crown’s service dept. The advisor Shen is friendly and is always prepared with my paperwork when I arrive. Thanks! Crown’s service dept. The advisor Shen is friendly and is always prepared with my paperwork when I arrive. Thanks! More

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Shen is always a pleasure to work with. Efficient and straight to the point, he has made the last two years of ownership and servicing enjoyable. I look forward to continuing working with S Efficient and straight to the point, he has made the last two years of ownership and servicing enjoyable. I look forward to continuing working with Shen Saguisi in the future. outstanding service! More

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Shen Seguisi has always been the most attentive and helpful service advisor. He is why I continue to bring my Mercedes to Crown for service. helpful service advisor. He is why I continue to bring my Mercedes to Crown for service. More

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Great service department - always have had a great experience with the team and they always explain what needs done and ask if you want to fix. Very friendly and knowledgeable as well! experience with the team and they always explain what needs done and ask if you want to fix. Very friendly and knowledgeable as well! More

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Great dealer. Assistant Service Mgr Shen is excellent. Love the customer service! It is reason I come back Assistant Service Mgr Shen is excellent. Love the customer service! It is reason I come back More

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