Shen Saguisi
Shen Saguisi at Crown Mercedes-Benz Dublin
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Shen Saguisi

Service Advisor

Crown Mercedes-Benz Dublin

6500 Perimeter Loop
Dublin, OH 43017

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113 Reviews
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113 Reviews

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113 Reviews of Shen Saguisi

June 02, 2023

Dealership Rating
Employee Rating

Shen is always a pleasure to work with. Efficient and straight to the point, he has made the last two years of ownership and servicing enjoyable. I look forward to continuing working with S More

by Dre3mill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 05, 2022

Dealership Rating
Employee Rating

Shen Seguisi has always been the most attentive and helpful service advisor. He is why I continue to bring my Mercedes to Crown for service. More

by mgrauer
Recommend Dealer
Yes

Other Employees Tagged: Seth Kinniard

Oct 06, 2022

Crown Mercedes-Benz Dublin responded

Thank you for taking the time to leave Shen this wonderful review! We are delighted that he consistently provides you with the quality care that you deserve, and he will be honored to know how confident you are in his efforts. Please do not hesitate to let us know how he and the team may be of further service to you in the future!

August 20, 2022

Dealership Rating
Employee Rating

Great service department - always have had a great experience with the team and they always explain what needs done and ask if you want to fix. Very friendly and knowledgeable as well! More

by FreddyO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 23, 2022

Crown Mercedes-Benz Dublin responded

Freddy, Thank you so much for your positive review! We are so glad that our team could consistently provide you with a top-notch experience. It is our pleasure to serve you and your automotive needs in any way possible. We wish you the safest of travels until we meet again!

July 28, 2022

Dealership Rating
Employee Rating

Great dealer. Assistant Service Mgr Shen is excellent. Love the customer service! It is reason I come back More

by Wpatmon3
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Jul 28, 2022

Crown Mercedes-Benz Dublin responded

Thank you so much for your positive review! We are happy to hear that Shen provided you with top-notch service. Your satisfaction means so much to us. We wish you safe travels and we look forward to continue providing you and your vehicle with our best care in your visits to come!

June 30, 2022

Dealership Rating
Employee Rating

Excellent service Mr. Shengqian Saguisi is an excellent attribute to Crown Mercedes. A superb person in all respects. More

by racely
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 01, 2022

Crown Mercedes-Benz Dublin responded

Thank you for taking the time to leave Shengqian this positive review! We are so glad that he took great care of you and he will be honored to hear of your kind words! Please do not hesitate to give us a call if there is ever anything more that he and the team may help you with! Safe travels!

June 17, 2022

Dealership Rating
Employee Rating

Shengqian Saguisi in service made sure it was a seamless experience from scheduling and dropping off my vehicle through picking it up. Very knowledgeable and efficient! Looking forward to working with him a More

by Dianasnyd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 17, 2022

Crown Mercedes-Benz Dublin responded

Diana, Thank you for taking the time to leave Shengqian this positive review! We are so glad that he could provide you with a smooth and efficient experience! It is our pleasure to serve you, and we look forward to continue providing you and your vehicle with our best care in your visits to come! Safe travels!

June 08, 2022

Dealership Rating
Employee Rating

My service advisor, Shen Saguisi, is always a pleasure to work with. Every time I take one of our cars in, he goes out of his way to make sure I am in and out of there as fast as possible. Highly recommend More

by MFost
Recommend Dealer
Yes
Jun 09, 2022

Crown Mercedes-Benz Dublin responded

Thank you for taking the time to leave Shen this positive review and recommendation! We are delighted that he consistently provides you with the quality service that you so much deserve! It is our pleasure to assist you in any way possible. Wishing you the safest of travels until we meet again!

June 07, 2022

Dealership Rating
Employee Rating

The service center at Crown Mercedes is excellent. Shen Saguisi is very informative and a pleasure to deal with. More

by Brandyg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 07, 2022

Crown Mercedes-Benz Dublin responded

Brandy, Thank you for your 5-star rating! We are happy to hear that Shen took great care of you. It is our pleasure to serve you and your automotive needs in any way possible. We wish you the safest of travels until we meet again!

March 30, 2022

Dealership Rating
Employee Rating

My service rep Shen Saguisi did a phenomenal job taking care of everything I needed. He was very friendly, helpful, and professional! More

by Mikeryan0426
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 30, 2022

Crown Mercedes-Benz Dublin responded

Thank you for sharing the positive experience you had with Shen! We are so glad that he took great care of you throughout your visit. It is our pleasure to serve you, and we hope to see you again the next time your vehicle is ready for service!

March 22, 2022

Dealership Rating
Employee Rating

Shen Saguisi is the best. He always takes great care of my service and maintenance issues. More

by benzrdm
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Mar 22, 2022

Crown Mercedes-Benz Dublin responded

Thank you for taking the time to leave Shen this wonderful review! It is our pleasure to assist you in any way possible, and he will be honored to know that you deeply value his service. We hope to continue serving you and your automotive needs for many years to come. Safe travels!

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