Dealer Reviews

Service Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Shelton Hines

Overview Reviews (7) Inventory (214)

Contact Me

View All Employees

< View All Employees

Shelton Hines

Sales Consultant

Jim Norton Toyota Tulsa

9809 South Memorial Drive
Tulsa, OK 74133

Contact Me

3.8

7 Reviews

Overview Reviews (7) Inventory (214)

3.8

7 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Shelton Hines

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

7 Reviews of Shelton Hines

May 12, 2025

Dealership Rating

Employee Rating

Jesse Marks is by far the best car salesman I’ve ever worked with!!!! He was kind, patient, and wasn’t pushy. He also didn’t treat me like I was dumb when I didn’t understand something, as many car sales worked with!!!! He was kind, patient, and wasn’t pushy. He also didn’t treat me like I was dumb when I didn’t understand something, as many car salesmen have with me in the past. He answered all of my questions and made sure I was fully satisfied with my purchase. If I could, I would give him 100 stars out of 5!!! More

by Katygallagher987

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Vincenzo Sayers, Jesse Marks

Report | Print

May 12, 2025 -

Jim Norton Toyota Tulsa responded

Thank you, Jesse, for your fantastic review! I'm thrilled to hear that you had such a positive experience with Jesse at Jim Norton Toyota. Our team strives to provide excellent customer service, and it’s great to know we hit the mark with you. We appreciate your kind words and hope to see you again soon! Sincerely, Courtney, Jim Norton Auto Group

May 03, 2024

Dealership Rating

Employee Rating

Shelton was great. Nice atmosphere. Everyone was kind and informative. We love the new truck. Nice atmosphere. Everyone was kind and informative. We love the new truck. More

by KINEWTON

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Michael Fleeman, Kade Stuart

Report | Print

May 06, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time to share your feedback regarding your experience at Jim Norton Toyota and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Courtney, Jim Norton Auto Group

March 29, 2024

Dealership Rating

Employee Rating

Our salesman was the best. We got in and out really fast. I love my new car. We got in and out really fast. I love my new car. More

by GENEVAROBB

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Nicholas Craddock

Report | Print

Apr 01, 2024 -

Jim Norton Toyota Tulsa responded

February 28, 2024

Dealership Rating

Employee Rating

The service department isn't the problem, they did a great job replacing the side mirror on my 2019 Nissan Maxima. It's the lying salesman and the harassing finance person who are the PROBLEM! WILL NOT great job replacing the side mirror on my 2019 Nissan Maxima. It's the lying salesman and the harassing finance person who are the PROBLEM! WILL NOT RECOMMEND! More

by CFRANCIS5

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Nicholas Craddock

Report | Print

Feb 29, 2024 -

Jim Norton Toyota Tulsa responded

We appreciate you sharing these concerns and immediately forwarded them to our management team. We are looking into the issues mentioned and thank you again. Please reach out to Todd Burns, Finance Director, 918-250-6888, todd_burns@jimnortontoyota.com so we can discuss this with you directly. Sincerely, Courtney, Jim Norton Auto Group

January 28, 2024

Dealership Rating

Employee Rating

Jonathan helped us get into a great Tundra! Everyone was welcoming and enjoyed our experience. Everyone was welcoming and enjoyed our experience. More

by Bobby3305

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jonathan Arnold, Chris Austin

Report | Print

Jan 29, 2024 -

Jim Norton Toyota Tulsa responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Jonathan was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Courtney, Jim Norton Auto Group

August 31, 2021

Dealership Rating

Employee Rating

I visited Jim Norton to buy a car, the team was very helpful and provided full details for the card. I highly recommend dealing with them for sale and after sale services helpful and provided full details for the card. I highly recommend dealing with them for sale and after sale services More

by Kal

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Chris Austin, Sara Knowlton

Report | Print

Sep 02, 2021 -

Jim Norton Toyota Tulsa responded

We cannot thank you enough for your wonderful review of Jim Norton Toyota and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

August 13, 2021

Dealership Rating

Employee Rating

Had an amazing experience at jim norton. Signed our deal for my wife's new car at midnight. Yes they stayed that late to help us. Came back the next day and Todd in finance department had reworked my deal a for my wife's new car at midnight. Yes they stayed that late to help us. Came back the next day and Todd in finance department had reworked my deal and saved me a few thousand dollars. And he did this without me even asking. To mike ,Todd, Tipton, and ron., you guys are awesome and me and my family are sincerely thankful for all of your time. More

by tearsofjoyminis

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Todd Burns , Mike Almy, Ron Karmen, Brandon Tipton, Brandon Vail

Report | Print

Aug 17, 2021 -

Jim Norton Toyota Tulsa responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

Dealership Inventory (214 Vehicles)

2025 Toyota Tundra | new

$66,866

2025 Toyota Tundra

new

Magnetic Gray exterior

Automatic

Four-wheel Drive

$66,866

View Vehicle Details

View Details

2017 Chrysler Pacifica | used

$15,601

2017 Chrysler Pacifica

used

Granite Crystal Metallic Clearcoat exterior

Automatic

Front-wheel Drive

$15,601

View Vehicle Details

View Details

2025 Toyota Tacoma | new

$50,827

2025 Toyota Tacoma

new

Supersonic Red exterior

Automatic

Four-wheel Drive

$50,827

View Vehicle Details

View Details

2021 Jeep Renegade | used

$20,071

2021 Jeep Renegade

used

Alpine White Clearcoat exterior

Automatic

Four-wheel Drive

$20,071

View Vehicle Details

View Details

2025 Toyota Tacoma | new

$52,758

2025 Toyota Tacoma

new

Underground exterior

Automatic

Four-wheel Drive

$52,758

View Vehicle Details

View Details

2025 Toyota RAV4 | new

$35,509

2025 Toyota RAV4

new

Midnight Black exterior

Automatic

Front-wheel Drive

$35,509

View Vehicle Details

View Details

View All Inventory

Get a $50.00 check when your friends make a purchase here.

By referring an employee you worked with, you agree to share your email address with this dealership so they can contact you should you qualify for their referral bonus. Qualifications for referral bonuses vary by dealer.