Sheldon Williams

Great service, excellent attention from Joel, fast communication, well-specified and very professional report and clarity communication, well-specified and very professional report and clarity More

by REVOLLEDOCHAVEZ Verified Customer Verified Customer

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Good! When I come for an oil change I would like it if your service people would not do extra other things and limit the service to what I requested. When I come for an oil change I would like it if your service people would not do extra other things and limit the service to what I requested. More

by DJ2OREM Verified Customer Verified Customer

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I just want to thank the young guy who helped me the most. He was pleasant to work with. Maybe a little inexperienced but accommodating and kind. I only wished Brent Brown could have given me a second k most. He was pleasant to work with. Maybe a little inexperienced but accommodating and kind. I only wished Brent Brown could have given me a second key for the car I purchased. More

by mariannelindsey Verified Customer Verified Customer

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Excelente los recomiendo la atención es excepcional son alegres y te ayudan a solucionar todas tus dudas. Gracias por ser tan amables y lo imposible lo hacen posible para ti alegres y te ayudan a solucionar todas tus dudas. Gracias por ser tan amables y lo imposible lo hacen posible para ti More

by daneylisreyes Verified Customer Verified Customer

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This was by far the best car buying experience I have ever had. It was the shortest time with the least pressure!!! Good job guys! ever had. It was the shortest time with the least pressure!!! Good job guys! More

by KENDELLT Verified Customer Verified Customer

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Our salesman Tanner was awesome and helped us pick out a nice used car. We sat down to discuss the purchase price and payment options. Tanner was flexible and willing to work with us on the price. The sales nice used car. We sat down to discuss the purchase price and payment options. Tanner was flexible and willing to work with us on the price. The sales manager Steven was not willing to work with us at all. He lied about the KBB value of our trade in and gave a low ball first offer. He would not lower the list price of the car and tried to convince me the company was already losing money on the sale. Eventually he offered to take off $500 and fix some of the many scratches and dents on the car. I wanted to check one last thing on the car before finalizing everything. I came back in and was informed by Steven that I could only have $500 off or some of the scratches and dents fixed but not both. We noticed there was an almost $1000 fee for the Ikon tracker device. We explained that we didn’t need that and they agreed to lower the $1000 fee to $150 to cover removing the device. Steven then informed us that they could no longer offer the $500 or fixing the scratches and dents because they lowered the price by removing the Ikon fee. Steven was all over the place and kept changing things that he had previously said. He went home near the end of these negotiations and we were no longer able to get his approval on anything. We decided to purchase the car with one of the payment options they showed us during the negotiations. We sat down with the finance manager Sheldon and he gave us a paper that showed an interest rate of almost double what the salesman and Steven had promised us. There was obviously some miscommunication between the sales and finance departments. The finance manager was able to work with us and give us the lower rate that we had been promised. More

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After some initial problems with the paperwork, the dealership worked to make sure everything was in order. I appreciated their willingness to go to the effort to be sure I was satisfied. Rated at ju dealership worked to make sure everything was in order. I appreciated their willingness to go to the effort to be sure I was satisfied. Rated at just 4 stars because of the extra hassle, but ultimately they came through. More

by RIDGER1947 Verified Customer Verified Customer

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Found a great car for a great price. Everyone I worked with was helpful and very willing to work with my situation. Everyone I worked with was helpful and very willing to work with my situation. More

by cortnie.lueckler Verified Customer Verified Customer

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There was a bit of a miscommunication after I purchased my vehicle, but as soon as the dealership became aware of the situation, they made an exceptional effort to correct the issue and make sure I had a p my vehicle, but as soon as the dealership became aware of the situation, they made an exceptional effort to correct the issue and make sure I had a positive experience. More

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Jordan was fantastic to work with! He bent all the way backwards to meet my request! He went the extra mile in customer service. He bent all the way backwards to meet my request! He went the extra mile in customer service. More

by LORAKENDALL2 Verified Customer Verified Customer

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