Shelby Reeser
Shelby Reeser at Mike Molstead Motors
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Shelby Reeser

Service Advisor

Mike Molstead Motors

1501 S Grand Ave
Charles City, IA 50616

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4.9
45 Reviews
4.9

45 Reviews

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45 Reviews of Shelby Reeser

February 14, 2025

Dealership Rating
Employee Rating

Untrustworthy and also don't what what's wrong with vehicles tells you one thing then it's another it cost me a new engine and transmission buying from them the mechanic said it was an alternator causi More

by williamwiegand1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

February 08, 2025

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Employee Rating

The experience was great no concerns very timely and courtesy waiting area was comfortable and clean More

by paford06
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

February 01, 2025

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Very pleased with service department as they are very accommodating! Also very pleased with Zack Crevier who sold us our2025 Maverick!! He is an asset to Molsteads More

by Jane Wihlm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Renee Knapp, Jim Molstead, Vannessa Thompson , Jack (Jackson)Molstead—⭐️⭐️⭐️⭐️ ⭐️

February 01, 2025

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Employee Rating

Renee Knapp is Tops! ! She has a bubbly personality, and She goes above and beyond when we bring our vehicles in for service!! Zach Crevier is very personable, accommodat More

by Jane Wihlm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Renee Knapp, Sydney Fullerton, Danielle Vance, Jim Molstead, Vannessa Thompson , Jack Molstead⭐️⭐️⭐️⭐️⭐️

January 29, 2025

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Employee Rating

Had to wait way too long for getting parts to fix. We had no heat in our pickup and during very cold weather. Dealership did not offer a loaner vehicle which we asked for. More

by MWJBRINK
Workmanship
Service Time
Recommend Dealer
Yes

January 18, 2025

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Employee Rating

Easiest buying process I’ve ever had with a dealership. Great to deal with and took care of all my needs including delivery of my new truck! More

by jeb232
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 18, 2025

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Employee Rating

Easiest buying experience I’ve ever had with a dealer. Great to deal with and took care of everything I needed including delivery of my new truck! More

by jeb232
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 02, 2025

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Employee Rating

Kara made the experience super easy when i brought my jeep in to get the windshield replaced. the service team did a fantastic job and my windshield looks so good now! More

by kindrazweck
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

December 26, 2024

Dealership Rating
Employee Rating

Excellent service reps and technicians! Very professional and excellent customer service! One stop shop and maintenance for all of our vehicles Thank you! More

by hawkeyes4
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Renee Knapp

December 25, 2024

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Employee Rating

Great service that I expect. I’ll continue to use them in the future service More

by difa1622
Service Price Transparency
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Recommend Dealer
Yes
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