Shelby Reeser
Shelby Reeser at Mike Molstead Motors
Refer Me

Shelby Reeser

Service Advisor

Mike Molstead Motors

1501 S Grand Ave
Charles City, IA 50616

Contact Me
4.9
49 Reviews
4.9

49 Reviews

Write a Review

49 Reviews of Shelby Reeser

March 22, 2025

Dealership Rating
Employee Rating

Blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah More

by john.schwennen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 22, 2025

Dealership Rating
Employee Rating

Great customer service, with prompt contact concerning any issues during service. Would recommend to family and friends. More

by ryan.d.ross35
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Renee Knapp

March 15, 2025

Dealership Rating
Employee Rating

Do not agree with your 3% processing fee for all credit cards. Molstead should pay me for coming to their place of business, not charge me 3% to pay my bill! I believe it takes less time to process a credi More

by acachenbach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

March 15, 2025

Dealership Rating
Employee Rating

Awesome they did a good job there Johnny on the spot taking care of my problem is in and out in less than 15 minutes. Good job. More

by davemeyer1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 09, 2025

Dealership Rating
Employee Rating

Awesome, awesome, awesome, awesome, awesome, awesome, awesome, awesome, awesome, awesome, awesome, awesome, awesome, freaking amazing More

by txrattlsnk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 14, 2025

Dealership Rating
Employee Rating

Untrustworthy and also don't what what's wrong with vehicles tells you one thing then it's another it cost me a new engine and transmission buying from them the mechanic said it was an alternator causi More

by williamwiegand1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

February 08, 2025

Dealership Rating
Employee Rating

The experience was great no concerns very timely and courtesy waiting area was comfortable and clean More

by paford06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 01, 2025

Dealership Rating
Employee Rating

Very pleased with service department as they are very accommodating! Also very pleased with Zack Crevier who sold us our2025 Maverick!! He is an asset to Molsteads More

by Jane Wihlm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Renee Knapp, Jim Molstead, Vannessa Thompson , Jack (Jackson)Molstead—⭐️⭐️⭐️⭐️ ⭐️

February 01, 2025

Dealership Rating
Employee Rating

Renee Knapp is Tops! ! She has a bubbly personality, and She goes above and beyond when we bring our vehicles in for service!! Zach Crevier is very personable, accommodat More

by Jane Wihlm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Renee Knapp, Sydney Fullerton, Danielle Vance, Jim Molstead, Vannessa Thompson , Jack Molstead⭐️⭐️⭐️⭐️⭐️

January 29, 2025

Dealership Rating
Employee Rating

Had to wait way too long for getting parts to fix. We had no heat in our pickup and during very cold weather. Dealership did not offer a loaner vehicle which we asked for. More

by MWJBRINK
Workmanship
Service Time
Recommend Dealer
Yes
1
...

Dealership Inventory (382 Vehicles)

used 2021 Ram 1500 car, priced at $37,950
2021 Ram 1500
used
Diamond Black Crystal Pearlcoat exterior
Automatic
Four-wheel Drive
new 2025 GMC Sierra 1500 car, priced at $72,750
2025 GMC Sierra 1500
new
Downpour Metallic exterior
Automatic
Four-wheel Drive
used 2024 Ford F-250 car, priced at $47,980
2024 Ford F-250
used
Iconic Silver Metallic exterior
Automatic
Four-wheel Drive
new 2025 Ford Explorer car, priced at $57,550
2025 Ford Explorer
new
Agate Black Metallic exterior
Automatic
Four-wheel Drive
used 2013 Chevrolet Malibu car, priced at $4,900
2013 Chevrolet Malibu
used
Black Granite Metallic exterior
Automatic
Front-wheel Drive
used 2021 Ram 1500 car, priced at $21,900
2021 Ram 1500
used
Bright White Clearcoat exterior
Automatic
Four-wheel Drive