Shelby Reeser
Shelby Reeser at Mike Molstead Motors

Shelby Reeser

Service Advisor

Mike Molstead Motors

1501 S Grand Ave
Charles City, IA 50616

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4.9
59 Reviews
4.9

59 Reviews

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59 Reviews of Shelby Reeser

July 24, 2025

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Employee Rating

I always have a positive experience. We have bought both of our vehicles there are are planning on buying our next there also. More

by fischermichelle70
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Recommend Dealer
Yes

July 07, 2025

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Very fast and efficient service. The cost was exactly what my estimate was. I'm always satisfied with them. More

by ssomers
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Recommend Dealer
Yes
Jul 14, 2025

Mike Molstead Motors responded

Your satisfaction means a lot to us, and we look forward to serving you again!

July 03, 2025

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Love to support our hometown local dealer as there is so much more trust and knowing so many of the experienced workers....Keep it in the family and support the community like you have for so many years! I More

by DENSVICS1957
Service Price Transparency
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Recommend Dealer
Yes
Jul 14, 2025

Mike Molstead Motors responded

We truly appreciate your loyalty and kind words about our team. We're grateful to have customers like you and look forward to many more years together!

July 02, 2025

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Awesome service. Renee is very helpful and keeps me updated on my truck, and goes the extra mile to make sure I have my truck done on time. More

by jacobscurtisd
Service Price Transparency
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Recommend Dealer
Yes
Jul 14, 2025

Mike Molstead Motors responded

Thank you for the awesome feedback! We’ll be sure to pass along your kind words to Renee! Thanks for choosing Mike Molstead Motors!

June 29, 2025

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Polite and easy to work with. Can't beat the customer service with a smile. More

by rbrockney
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Recommend Dealer
Yes

Other Employees Tagged: Renee Knapp, Jim Molstead

Jun 30, 2025

Mike Molstead Motors responded

Thank you for the kind words! Providing excellent customer service with a smile is something we truly value. We appreciate your support and hope to see you again soon!

June 24, 2025

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Scheduled service was quick and easy. I was able to work while I waited which was great! More

by kristi_gail
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Recommend Dealer
Yes

Other Employees Tagged: Levi Klinkel

Jun 30, 2025

Mike Molstead Motors responded

Thank you for your review! We're glad to hear your service appointment was quick and convenient, and that you were able to get some work done while you waited. We appreciate your visit and look forward to seeing you next time!

June 16, 2025

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Great dealership very honest and not pushy. Service department goes above and beyond and always puts the customer first More

by coreysmith1976
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Recommend Dealer
Yes
Jun 20, 2025

Mike Molstead Motors responded

Our sales and service teams truly care about creating a comfortable, pressure free experience while going the extra mile for every customer. We appreciate your support and look forward to seeing you again!

June 15, 2025

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Very efficient and pleasant to deal with . They get me scheduled as soon as possible More

by hvance
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Recommend Dealer
Yes
Jun 30, 2025

Mike Molstead Motors responded

Thank you for your feedback! We always strive to get you scheduled quickly and make the process easy. We appreciate your trust and look forward to assisting you again!

May 19, 2025

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Best service and best service adviser Nice lobby’s and nice waiting areas. We enjoy the service dept. More

by mikedenisebrown
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Recommend Dealer
Yes
May 27, 2025

Mike Molstead Motors responded

Thank you so much for the wonderful review! We're thrilled to hear you enjoy our service department and that your experience with our service advisor and facilities has been so positive. We truly appreciate your support and look forward to seeing you again!

May 10, 2025

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Great people to work with Great experience Great sales man he helped with whatever we needed. Thank you Zach More

by rickkoepke87
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Recommend Dealer
Yes
May 27, 2025

Mike Molstead Motors responded

Thank you so much for the kind words! We're thrilled to hear you had a great experience and that Zach was able to help with everything you needed. We'll be sure to pass along your thanks, he’ll really appreciate it!

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