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Shelby Ratcliffe
Shelby Ratcliffe
Service Advisor
Cable Dahmer Chrysler Dodge Jeep Ram of Kansas City
1001 W. 104th Street
Kansas City, MO 64114
1 Review
As a Service Advisor at Cable Dahmer Chrysler Dodge Jeep Ram, I'm eager to provide exceptional customer experiences. I believe in actively listening to customers' concerns and communicating clearly. I'm committed to transparency and building trust by explaining vehicle needs and recommending reliable solutions. Growing up in Wichita, I've developed a calm and dependable nature. I'm approachable, easy to talk to, and always willing to lend a helping hand. My passion for helping others and ensuring their well-being extends to my customers, as I strive to make them feel confident in our services. Outside of work, I enjoy creative endeavors such as sewing and painting. I'm also passionate about exploring new places, trying local restaurants, and sharing laughter with others. My fur babies, Piper and Samuel, bring immense joy and entertainment to my life.
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1 Review of Shelby Ratcliffe
May 30, 2025
I went in for a simple oil change but most definitely won’t be back to this specific dealer. After the change I watched the lube tech harshly accelerate my Ram TRX multiple times back to the service pick won’t be back to this specific dealer. After the change I watched the lube tech harshly accelerate my Ram TRX multiple times back to the service pickup area. After oil change the next day I found residual oil dripping from the undercarriage and all pooled up on the skid plate of the truck. Luckily it turns out it was a mess of oil left over from the recent oil change, there was also used oil on the paint around the hood. They then did not communicate with me and drove my truck off the dealer lot to the dirty unapproved car wash down the street. When I brought up these concerns to one of the service advisors there (bald guy with black beard) he got defensive and rude and had a what do you want me to do about it attitude. More
by Griffdelibero
Other Employees Tagged: Adam Lohman, Bradley Lambert, Kailey Silvey, Christopher Selbelski , Chris Rittmiller
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