Shelby Krug
Shelby Krug at Lou Sobh Honda

Shelby Krug

Internet Sales Representative

Lou Sobh Honda

1105 Buford Rd
Cumming, GA 30041

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4.9
133 Reviews

Dealership Experience

3 yrs, 4 mos

Industry Experience

6 yrs, 9 mos

4.9

133 Reviews

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133 Reviews of Shelby Krug

October 29, 2025

Dealership Rating
Employee Rating

Great buying experience from all. Thank you for helping me get a nice car! Would recommend to others More

by canadyx8
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Nick Staehling, Luis Abreu

Oct 30, 2025

Lou Sobh Honda responded

Thank you for your feedback! We’re glad our team was friendly and provided thorough solutions that meet your needs. We appreciate your trust and satisfaction!

October 18, 2025

Dealership Rating
Employee Rating

Working with Shelby was THE BEST! She made the entire process so seamless. I’d recommend her to my friends and family without hesitation. If I had to buy another car tomorrow I’d cal More

by RXTECH0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 20, 2025

Lou Sobh Honda responded

Thank you! We’re thrilled to hear Shelby made your experience seamless and enjoyable. We truly appreciate your recommendation and your trust. She’ll be so happy to hear your kind words!

September 11, 2025

Dealership Rating
Employee Rating

The person I dealt with the most was Kim Carr. She did my test drive and went over all the features of the CRV. Discussed her experience with Honda vehicles. I did text with Shelbie a few times, b More

by dawn_cowart
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 12, 2025

Lou Sobh Honda responded

Thank you for your feedback. We’re glad Kim, Jamin, and Shelbie made your experience a positive one, and we’ll use your input about the wait and insurance to improve. Enjoy your new CR-V!

September 10, 2025

Dealership Rating
Employee Rating

Kim Carr is so down to earth and knowledgeable about Honda cars. She is very pleasant to work with. More

by Darwin A.
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Kimberly Carr, Steve Rossi , Andrew Fabec

Sep 11, 2025

Lou Sobh Honda responded

Thank you! We’re glad to hear Kim made the experience pleasant with her knowledge and friendly approach.

August 14, 2025

Dealership Rating
Employee Rating

It was a good time with dealerships for purchase the car. And the team really guided me well More

by mohanrajshanmugam08
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Nasser, Shelby Anderson

Aug 14, 2025

Lou Sobh Honda responded

Thank you! We’re glad you had a great experience and that our team could guide you through the process. Enjoy your new car!

August 12, 2025

Dealership Rating
Employee Rating

I dealt mostly with Shelby Krug with the purchase of my 2025 Ridgeline and she was a delight to work with during the whole process . nick and Jamin were equally helpful. More

by mlb9949
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 12, 2025

Lou Sobh Honda responded

Thank you for sharing your experience! We’re glad Shelby made your Ridgeline purchase a delight and that Nick and Jamin were equally helpful. We appreciate your kind words and your business!

August 01, 2025

Dealership Rating
Employee Rating

We had a great experience with Shelby and the Lou Sobh Honda team. We were quoted a price, and they stuck by it. They got the minor touch up done, and we picked up the vehicle with no issues/problems. More

by rbrown406
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Fabec

Aug 04, 2025

Lou Sobh Honda responded

Thank you for the great feedback! We're happy to hear Shelby and the team provided a smooth, honest experience. Enjoy your vehicle!

July 15, 2025

Dealership Rating
Employee Rating

This was one of the best car buying experiences we have had. Everyone was very nice and there was no pressure. We felt very much at ease throughout the process. More

by thefoleys.robert
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 15, 2025

Lou Sobh Honda responded

Thank you so much for the kind words! We're thrilled to hear you had such a positive and comfortable experience. Enjoy your new vehicle, and please don’t hesitate to reach out if you need anything!

July 08, 2025

Dealership Rating
Employee Rating

It seemed very clean and professional and the people were nice. We were able to do what we wanted quickly. More

by frankdorman
Recommend Dealer
Yes
Jul 08, 2025

Lou Sobh Honda responded

Thank you! We're glad you had a smooth and efficient experience with our friendly team. We appreciate your visit and hope to see you again!

June 22, 2025

Dealership Rating
Employee Rating

The process was long and Shelby represented the dealership well. The sales manager was inflexible at certain points. I think the fact that I had to point out that the two front tires needed replaci More

by Will_DBAUL0712
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Fabec

Jun 23, 2025

Lou Sobh Honda responded

Thank you for your honest feedback. We're glad to hear Shelby provided you with strong representation and support throughout the process. We regret that your experience with the sales manager didn’t meet your expectations, particularly regarding the tire concerns. Your input is important, and we’ll use it to improve how we handle similar situations in the future. If you’d like to discuss this further, please feel free to reach out—we’re here to help.

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