Shelby Erwin
Shelby Erwin at Peoria Ford
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Shelby Erwin

Customer Experience Specialist

Peoria Ford

9130 W Bell Rd
Peoria, AZ 85382

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5.0
15 Reviews

Hey there! I’m Shelby Erwin, your go-to car sales expert with a bubbly personality and a passion for helping you find your dream ride. Whether you’re looking for the perfect family SUV, a sporty sedan, or a reliable pre-owned car, I’ve got you covered. Please contact me for car-buying tips, exciting inventory updates, and behind-the-scenes moments from the dealership! 📞 Call or text me at: 602.206.0567 📧 Email me: Shelbypeoriaford@gmail.com TikTok and Instagram: @Shelbyerwinphx Let’s get you behind the wheel of something amazing!

Dealership Experience

9 mos

Industry Experience

9 mos

Employee Video

5.0

15 Reviews

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15 Reviews of Shelby Erwin

January 03, 2025

Dealership Rating
Employee Rating

Shelby was my Sales rep at Peoria Ford and she was amazing! The whole process was super fast and easy! More

by Madigan Clancy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 06, 2025

Peoria Ford responded

Thanks for the fantastic feedback, Madigan! We're thrilled to hear that Shelby made your experience smooth and enjoyable. Our team works hard to provide top-notch service, and it's great to see that reflected in your review. Enjoy your new vehicle!

December 27, 2024

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Everything was handled so effectively and professionally! The staff and management took great care of my business. More

by Drewpiano
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Xavier Cervantes

Dec 30, 2024

Peoria Ford responded

Thanks! We're thrilled to hear you had such a positive experience with our team. Your satisfaction is our priority, and we appreciate your kind words about our staff and management. Looking forward to supporting your business again!

November 12, 2024

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It’s was a fantastic experience. Sales all the way to finance was a pleasure to work with. Shelby is the best sales person I have ever worked with by far. When I need another vehicle More

by Jacob Harrelson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Palmer

Nov 14, 2024

Peoria Ford responded

Jacob, we’re thrilled to hear you had such a fantastic experience! It's great to know Shelby made a lasting impression. We look forward to welcoming you back to Peoria Ford when you're ready for your next vehicle!

November 12, 2024

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Shelby was great to work with. She did what she could to help us out and find out more information if we needed. More

by cllhjpl2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 13, 2024

Peoria Ford responded

Thanks! We’re thrilled to hear you had a great experience with Shelby. Our team is always here to assist and provide the best support possible. Your feedback means a lot to us!

October 14, 2024

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Everything was so easy from start to finish. Got to test drive multiple cars until I found exactly what I wanted and wasn’t pressured at all. Shelby is an amazing person to work with. More

by Hunter J
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Colin Cocuzza, Ryan Feser

Oct 15, 2024

Peoria Ford responded

Hunter, we're thrilled to hear about your positive experience! It's great that you found the perfect car without any pressure. We appreciate your kind words about Shelby and hope you enjoy your new ride!

October 07, 2024

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Shelby and Peoria Ford created a raving fan experience for me by defining customer service and being in the moment with me as a customer as I worked through my transaction. More

by andigity
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Colin Cocuzza, Joshua Zomok

Oct 08, 2024

Peoria Ford responded

Thank you for your fantastic review! We're thrilled to hear that Shelby and the team at Peoria Ford provided you with such a positive experience. Your satisfaction is our top priority, and we appreciate your recognition of our commitment to exceptional customer service!

September 23, 2024

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Shelby is a rockstar. She had everything ready for me upon arrival. I bought a F-150 Raptor and Bronco Raptor and she made the crazy deal effortless alongside Mr Eagle and More

by JVoorhees
Recommend Dealer
Yes

Other Employees Tagged: Colin Cocuzza , Mr Eagle

Sep 24, 2024

Peoria Ford responded

Thanks for the awesome feedback! We’re thrilled to hear that Shelby, Mr. Eagle, and Colin made your experience seamless. Enjoy your new F-150 Raptor and Bronco Raptor! Your recommendations mean the world to us.

September 20, 2024

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Shelby was very patient and took the time to accommodate our needs! We will definitely be back to purchase another vehicle from Peoria Ford! The dealership was also great and allowed us to test drive all th More

by Lissad4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Colin Cocuzza

Sep 23, 2024

Peoria Ford responded

Thanks for your wonderful review, Lisa! We're thrilled to hear that Shelby provided you with such a positive experience and that you found the perfect vehicle for your family. We look forward to welcoming you back to Peoria Ford soon!

September 11, 2024

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Shelby was unbelievably helpful throughout the car buying process. I had a terrible experience at another dealership, and am SO GLAD I walked into Peoria Ford and got to work with Shelby. My financial situa More

by jboruch27
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Caleb, Dennis

Sep 17, 2024

Peoria Ford responded

Thank you for your wonderful review! We’re thrilled to hear that Shelby and Dennis provided you with such a positive and supportive car-buying experience. It’s great to know that their efforts made a difference and that you felt valued and understood throughout the process. We truly appreciate your kind words and your willingness to recommend us to your friends and family. If you need anything else in the future, don’t hesitate to reach out. We look forward to seeing you again!

August 28, 2024

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I’ll continue to by from Shelby ! ! If she moves, I move..thank you…. Tommy More

by TJFARRIER
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Recommend Dealer
Yes
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