Shelby Bishop

Don't properly honor factory warranties for kias, they often attempt to exclude exterior parts which have prematurely deteriorated prior to the expiration of the factory warranty often attempt to exclude exterior parts which have prematurely deteriorated prior to the expiration of the factory warranty More

by PAUL_PFEIFFFER Verified Customer Verified Customer

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Professional and friendly staff, excellent service, comfortable waiting area, always satisfied here, Thank you!!! Shelby took excellent care of me! comfortable waiting area, always satisfied here, Thank you!!! Shelby took excellent care of me! More

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Super happy with the service I received from JP. JP had me in and out in less than 40 minutes. JP had me in and out in less than 40 minutes. More

by M.SOSON Verified Customer Verified Customer

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All the staff at Greenway Kia are amazing! ! Shelby was my advisor yesterday and she is top notch! She is always professional, caring, thorough at explaining everything and answering all questi ! Shelby was my advisor yesterday and she is top notch! She is always professional, caring, thorough at explaining everything and answering all questions, friendly and simply just gets the job done! I always feel like a valued customer when I come here and I love my Sorento. Thank you for taking good care of it for me! More

by Suzanne Ramos Verified Customer Verified Customer

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everyone at Kia are very friendly always giving you a smile and greeting you. I feel very comfortable at this location very happy customer. I give you an A+ from the mechanics. They did a great job in my smile and greeting you. I feel very comfortable at this location very happy customer. I give you an A+ from the mechanics. They did a great job in my car. Very happy very satisfying. Thank you.100% More

by carmencs017 Verified Customer Verified Customer

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Janphiel at Greenway Kia East was awesome. Great customer service. Just magnificent. I will tell others. Great customer service. Just magnificent. I will tell others. More

by RONALDMILLSAP2014 Verified Customer Verified Customer

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Service department was very kind. CSR explained services performed and offered informed explanations to my questions regarding the service. Overall very pleased with the service depar CSR explained services performed and offered informed explanations to my questions regarding the service. Overall very pleased with the service department. More

by Danna Rothgeb Verified Customer Verified Customer

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I have had a terrible experience with the service department at Greenway. The communication and customer service from both service workers and the service manager (Carpio) have been substandard. I ha department at Greenway. The communication and customer service from both service workers and the service manager (Carpio) have been substandard. I have taken my vehicle several times and the core problem of the vehicle has yet to be resolved. I have had to contact Kia corporate due to the precarious situation this service department continuously has placed me and my family. It is apparent that safety has not been precedent with the Greenway Service Department, and they have elected to make currency the status quo. Finally, after being without a car for almost 2 weeks, I received a message to pick up the vehicle, and when I arrived there, I was informed my vehicle would not be released for another several days. The audacity on behalf of the service department who continues to inconvenience me, the customer, without regard to my time personally or professionally. I highly recommend that the owners of Greenway look quite carefully at who they hire because it is almost certain someone will get hurt when vehicles are not being diagnosed accordingly, it has happened three times to me already. There is a history of problems with this dealer both in the service department as well as sales. Just look them up online and on social media. Greenway Kia is a complete disaster, take your business elsewhere. More

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Great service! Speedy and efficient. They took care of some recall work and let me know what they suggested as upcoming services. Speedy and efficient. They took care of some recall work and let me know what they suggested as upcoming services. More

by ANTHONYP1126 Verified Customer Verified Customer

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Replaced 2 tires but no alignment was done - when I had to come back for recall part - which wasn’t in when I came in to do the recall repair even though I was told at the time - I had to pay to have my ti to come back for recall part - which wasn’t in when I came in to do the recall repair even though I was told at the time - I had to pay to have my tires aligned because tires were replaced and it was out of balance More

by DBSTRELLA Verified Customer Verified Customer

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