Shelby Bishop
Shelby Bishop at Greenway Kia East

Shelby Bishop

service advisor

Greenway Kia East

8701 E Colonial Dr
Orlando, FL 32817

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4.6
317 Reviews
4.6

317 Reviews

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317 Reviews of Shelby Bishop

May 23, 2025

Dealership Rating
Employee Rating

Professional & on point. Quick with service They got my car up and running with the AC and have my parts on hold for my lights for when i'm available More

by xavierr4478
Recommend Dealer
Yes

Other Employees Tagged: Shelby Bishop

May 23, 2025

Dealership Rating
Employee Rating

Parking was a problem at the dealership. Other than that it was fine. Maybe a little better choice on refreshments. More

by Kaiwan.saf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 20, 2025

Dealership Rating
Employee Rating

Shelby was very professional and friendly and kept me informed about my car needs and very pleasant. More

by nilsareyes86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alberto Abrego

May 20, 2025

Greenway Kia East responded

It was our pleasure to assist you. Thank you from Shelby and all of us here at Greenway Kia East!

May 18, 2025

Dealership Rating
Employee Rating

My last experience was horrible , even with an appointment I had to wait for an hour and a half , to be told that they still hadn’t even started working on it. Then I got a quote for $2300 and I w More

by evycamilo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 19, 2025

Greenway Kia East responded

I'm sorry to hear about your recent experience. We strive for integrity and efficiency, so it's concerning that we fell short in this instance. I'd like the opportunity to discuss this further with you and see how we can make things right. Please feel free to reach out at your convenience. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

May 18, 2025

Dealership Rating
Employee Rating

Joshua was very knowledgable and patient, he new exactly what we wanted and even found us the car in the color and with all the specifications we were looking for. Second time buying from this dealership an More

by JonFelic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Salah mani, Joshua Fernandez

May 19, 2025

Greenway Kia East responded

We're delighted to hear that Joshua provided such excellent service at Greenway Kia East! Thank you for your continued trust and referrals. Enjoy your new car!

May 15, 2025

Dealership Rating
Employee Rating

Shelby was great The people at the dealership were pleasant and really responsive and tried to help me out. I didn’t wait long and would go again More

by gh3706
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 16, 2025

Greenway Kia East responded

Thank you for sharing your experience with us! We're delighted to hear that Shelby and the team at Greenway Kia East provided such responsive service. We look forward to welcoming you back in the future!

May 15, 2025

Dealership Rating
Employee Rating

1st service on our new Sportage. In and out in 20 minutes. Everything went perfect. More

by jak4497
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 16, 2025

Greenway Kia East responded

Perfect service is what we strive for at Greenway Kia East! Thank you for sharing and leaving us a five-star review.

May 14, 2025

Dealership Rating
Employee Rating

Only place I shop and it's always a great experience This dealership has always treated me like family. I've purchased over 8 vehicles on this place. More

by BERMUDEZ.RUBEN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shelby Bishop

May 14, 2025

Greenway Kia East responded

Thank you for your loyalty and trust in Greenway Kia East! We're happy to hear that you've consistently had a great experience with us. See you down the road!

May 13, 2025

Dealership Rating
Employee Rating

Thank you for getting my vehicle fixed and driving safe again. I appreciate all the help More

by SLEEPYZ111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Armando Herrera

May 14, 2025

Greenway Kia East responded

Thanks so much for the review. We look forward to your next visit to Greenway Kia East!

May 13, 2025

Dealership Rating
Employee Rating

Honestly worst dealership I have been too. Will do anything to not pay the warranty. More

by Jorge Rogers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Armando Soto

May 19, 2025

Greenway Kia East responded

Jorge - It's disappointing to see this feedback and I would like to step in to help. I'm going to look for your contact information, but you may also contact me at your earliest convenience so we can discuss this together. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

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