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Shelby Bishop

Overview Reviews (192) Inventory (371)

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Shelby Bishop

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Shelby Bishop

service advisor

Greenway Kia East

8701 E Colonial Dr
Orlando, FL 32817

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4.5

192 Reviews

Overview Reviews (192) Inventory (371)

4.5

192 Reviews

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192 Reviews of Shelby Bishop

December 28, 2024

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Employee Rating

Gina and her team are amazing. Everytime the service is outstanding. The service department is the only reason I still buy Kia Everytime the service is outstanding. The service department is the only reason I still buy Kia More

by dana.tewata

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Gina Carpio, Carlos Alejo

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Dec 30, 2024 -

Greenway Kia East responded

We're delighted to hear that Gina and the team at Greenway Kia East continue to provide you with outstanding service! It's wonderful knowing our service department keeps bringing you back. Thank you for your loyalty!

December 27, 2024

Dealership Rating

Employee Rating

The service was excellent and will definitely return. Everyone attended to the servicing of my vehicle with great professionalism. Everyone attended to the servicing of my vehicle with great professionalism. More

by W2JOHN76

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 30, 2024 -

Greenway Kia East responded

We're delighted to hear that you had an excellent experience with our team at Greenway Kia East! Thank you for your kind words, and we look forward to welcoming you back in the future.

December 27, 2024

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Employee Rating

Always helpful and responsive to any issues. My car salesman has gone out of his way to help me with any needs. My car salesman has gone out of his way to help me with any needs. More

by bostonjonmalone

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sam

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Dec 30, 2024 -

Greenway Kia East responded

We're delighted to hear that our team at Greenway Kia East has been helpful and responsive to your needs. It's great knowing your car salesman went above and beyond for you! Thanks for sharing this feedback with us.

December 20, 2024

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Employee Rating

Shelby was nice and straightforward. Getting car serviced was a pleasant experience here. I will use them again. Getting car serviced was a pleasant experience here. I will use them again. More

by Na

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 20, 2024 -

Greenway Kia East responded

We're glad to hear that Shelby made your service experience pleasant at Greenway Kia East. Thank you for choosing us, and we look forward to assisting you again in the future!

December 18, 2024

Dealership Rating

Employee Rating

All staff members and sales representatives and managers treated me with great respect and admiration. They help me with all the functionality of the vehicle and setting with the app. Highly recommend this treated me with great respect and admiration. They help me with all the functionality of the vehicle and setting with the app. Highly recommend this dealership. More

by jluvm2012

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joseph Mnassa, Jairo Paez, Rita Alcaraz, Pedro Sotolongo-coell, Andres Urdaneta, Hector Rodriguez

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Dec 19, 2024 -

Greenway Kia East responded

We're delighted to hear that our team at Greenway Kia East provided you with respectful and helpful service. Thank you for recommending us, and we're here if you need any further assistance!

December 18, 2024

Dealership Rating

Employee Rating

Shelby was great. I know it is salesman job to offer you a new car but when I might only have money for a new car to me I don’t want to be bothered. Thanks. I know it is salesman job to offer you a new car but when I might only have money for a new car to me I don’t want to be bothered. Thanks. More

by BLACKJACSPARROW

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 19, 2024 -

Greenway Kia East responded

Thank you for sharing your feedback. We apologize for not meeting your expectations.

December 18, 2024

Dealership Rating

Employee Rating

Very caring and genuinely interested in the needs of their customers. Pleasant and respectful staff. The dealership is clean and well maintained. Always a pleasure whenever I have to visit the dealershi their customers. Pleasant and respectful staff. The dealership is clean and well maintained. Always a pleasure whenever I have to visit the dealership. More

by PENGPANLONG

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Gina Carpio, Carlos Alejo, Joshua Fernandez, Fiyin Adeyeye

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Dec 19, 2024 -

Greenway Kia East responded

Thank you for sharing your positive experience with us at Greenway Kia East! We're delighted to hear that our team and facilities met your expectations. We look forward to welcoming you back in the future!

December 17, 2024

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Employee Rating

Staff is AMAZING! Only dislike is wait time for service with a scheduled appointment. My appointment for an oil change and tire rotation was at 9:40 am. I did not leav Only dislike is wait time for service with a scheduled appointment. My appointment for an oil change and tire rotation was at 9:40 am. I did not leave the dealership until 11:30 am. More

by claxtonconnie

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 17, 2024 -

Greenway Kia East responded

It's great to hear you found our staff amazing, but we apologize for the extended wait time during your service appointment. We'll work on improving this aspect of our service at Greenway Kia East and hope to see you again!

December 13, 2024

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Employee Rating

Ever since I bought my vehicle there 3 years ago all I've had are problems with it. I had to replace my transmission, alternator and I was quoted over 3k to replace my oil pan, had are problems with it. I had to replace my transmission, alternator and I was quoted over 3k to replace my oil pan, More

by Mike

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Carlos Alejo, Hector Rodriguez

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Dec 13, 2024 -

Greenway Kia East responded

Thank you for sharing your feedback. We apologize for not meeting your expectations. Please reach out to us directly so we can address your concerns and find a solution, Mike.

December 13, 2024

Dealership Rating

Employee Rating

Worst place ever always a problem and issue at this place definitely will not recommend to anyone definitely will not recommend to anyone More

by mnieves742

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Gina Carpio, Carlos Alejo, Joshua Fernandez, Mathew Westberg, Fiyin Adeyeye, Hector Rodriguez

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Dec 14, 2024 -

Greenway Kia East responded

Thank you for sharing your feedback. We apologize for not meeting your expectations. Please reach out to us directly so we can address your concerns and find a solution.

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