Shekhar Shroff

You sell a good product, and your salesforce knows it. I approached two salespersons who did not want to deal with me before they sent me to Shekhar. Shekhar came across as a man who is waiting for his re I approached two salespersons who did not want to deal with me before they sent me to Shekhar. Shekhar came across as a man who is waiting for his retirement and could not care less for the customer. I have heard good things about Lexus's customer focus, but this was far below what I expected. I am happy with the car though. More

by olav Verified Customer Verified Customer

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An excellent experience in every way . Mr. Sharma was so helpful and explained the ordering of the car and once it arrived, how the car worked . Mr. Sharma was so helpful and explained the ordering of the car and once it arrived, how the car worked . More

by tucson1002 Verified Customer Verified Customer

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He came in on his day off just to help me. He was very attentive and went out of his way to make my experience Easy He was very attentive and went out of his way to make my experience Easy More

by mdwadler Verified Customer Verified Customer

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Our experience with Westside and Shekhar Shroff was excellent and would recommend him and Westside to friends looking to purchase a new Lexus. excellent and would recommend him and Westside to friends looking to purchase a new Lexus. More

by jackbraddock Verified Customer Verified Customer

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Shekhar was great - this is my 2nd car purchased with his help. The entire process from the very beginning to purchase of my care was very smooth. Fantastic customer service! his help. The entire process from the very beginning to purchase of my care was very smooth. Fantastic customer service! More

by juliehoa Verified Customer Verified Customer

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Friendly, kindly and respectful all the time. Space are clean and smell is good. Coffee was good for waiting Space are clean and smell is good. Coffee was good for waiting More

by gogo0614 Verified Customer Verified Customer

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This is the fifth car we have bought from Westside Lexus. We have been happy with them. The service department tends to upsell their services and I think recommend unnecessary repairs and maintenance. The se We have been happy with them. The service department tends to upsell their services and I think recommend unnecessary repairs and maintenance. The service fees are also very expensive More

by Abi Verified Customer Verified Customer

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Mr shekhar Shroff was very helpful by answering all of our questions. Thank you for help.Mr shekhar our questions. Thank you for help.Mr shekhar More

by mashdihassan Verified Customer Verified Customer

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We bought 5 cars through west side Lexus. We are extremely happy with your dealership , shaker saroff and Laura Brown . We are extremely happy with your dealership , shaker saroff and Laura Brown . More

by sudha.vakamudi Verified Customer Verified Customer

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Shekhar was very nice to work with. He knew that I wanted a particular model and made it happen. He knew that I wanted a particular model and made it happen. More

by d_wrightson Verified Customer Verified Customer

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