Shayna Stevens

Shayna was amazing and she knew her job and always kept me updated on the progress and what was going on with the bill and repairs. I will definitely be recommending family and friends to buy at the dealer me updated on the progress and what was going on with the bill and repairs. I will definitely be recommending family and friends to buy at the dealership because of the awesome customer service from Shayna !! More

by twileah Verified Customer Verified Customer

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This dealership is the best! Everyone involved is top notch professional!I would definitely recommend them to everyone!Thank You for the tremendous service I received. Everyone involved is top notch professional!I would definitely recommend them to everyone!Thank You for the tremendous service I received. More

by CONKMAN1 Verified Customer Verified Customer

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Shayna greeted me when I arrived and was very professional and pleasant! She provided options to me and took the time to explain everything. During the entire process, she kept me up to date wi professional and pleasant! She provided options to me and took the time to explain everything. During the entire process, she kept me up to date with what was going on. Very happy, I would love to work with her in the future! More

by nessenj Verified Customer Verified Customer

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Shayna was very helpful at my last appointment, communicated well and kept me informed, polite and respectful, I highly recommend her communicated well and kept me informed, polite and respectful, I highly recommend her More

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Better follow up, and update could help. l had to call and ask for updates. When you go there to drop off, you have to seek the service advisor. Usually when you go to service center, advi l had to call and ask for updates. When you go there to drop off, you have to seek the service advisor. Usually when you go to service center, advisors are readily available and ask how l can help you. They stand around and talk to each other. More

by PRASAD_NEAL Verified Customer Verified Customer

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I simply love this dealership. Very friendly and communicative. I work for a solar company and we take our service van here for services, warranties , recalls etc. I've recently wo Very friendly and communicative. I work for a solar company and we take our service van here for services, warranties , recalls etc. I've recently worked with Shayna on a couple of our vans and she's been nothing but great. I look forward to working with her in the future. Thank Shayna! More

by samuelr1 Verified Customer Verified Customer

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Odd break of mirror. They had the parts and had it fixed the same day. Great Service! They had the parts and had it fixed the same day. Great Service! More

by pearson9216 Verified Customer Verified Customer

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My Jeep came in for oil change, tire rotation, and changing both air filters. Upon receiving my car, the front passenger seat was all the way back, there were no paper floor mats, grease stains on the changing both air filters. Upon receiving my car, the front passenger seat was all the way back, there were no paper floor mats, grease stains on the front passenger floor. Employee Brandon witnessed all this. I just wonder if anything else was perhaps overlooked. More

by mark7wen Verified Customer Verified Customer

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It was terrible they still haven't even fixed the problem there's a whistling in the air conditioning part and they made it even louder the managers they keep just pushing me to the side cuz I'm a black woma there's a whistling in the air conditioning part and they made it even louder the managers they keep just pushing me to the side cuz I'm a black woman it is terrible there big red down to all of them they're very rude to me and it was terrible even the secretary ladies they were rude they're very in professional the sound is still there they fixed everything else they tried and they had my car long enough they just gave it back to me with the same sound so they're bad they're terrible they're ungrateful they just they they just ungrateful More

by tongelabremmium15 Verified Customer Verified Customer

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This has too many neglect, adviser had to reach and vehicle wasn't actually ready when I received vehicle, check engine light was on and part of head liner was still hanging off. vehicle wasn't actually ready when I received vehicle, check engine light was on and part of head liner was still hanging off. More

by oakland2sac Verified Customer Verified Customer

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