Shawna Furman

They went above and beyond in locating the color and trim of the vehicle I requested of the vehicle I requested More

by MCFADDIN Verified Customer Verified Customer

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They were very welcoming, friendly, and professional. Tatianna expressed the willingness to stay past closing hours to ensure we were well informed and received the best care. I applaud her positivity an Tatianna expressed the willingness to stay past closing hours to ensure we were well informed and received the best care. I applaud her positivity and patience because we did ask alot of questions and made plenty requests. I also can't forget about Richard, who was a great help and wonderful to work with. Overall, it's a positive environment to be in, seeing the coworkers laughing, assisting customers, as well as one another. Good healthy teamwork makes the dream work and all the difference. Thank you for your excellent service! More

by QBUTTRAM Verified Customer Verified Customer

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Great customer service! After going to several dealerships Executive was the only one to come out and greet us, everyone was so friendly! It’s was a pleasure to do business After going to several dealerships Executive was the only one to come out and greet us, everyone was so friendly! It’s was a pleasure to do business with them. Sohee knows her cars! She went over the options with my wife and explained to her the different features. Thanks for making our car buying experience easy! More

by MTASSIE Verified Customer Verified Customer

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Ouafaa was amazing to work with. She made buying my new Sportage a seamless and enjoyable experience. Her expertise and dedication were evident from the very beginning. She took the She made buying my new Sportage a seamless and enjoyable experience. Her expertise and dedication were evident from the very beginning. She took the time to understand my needs and preferences, ensuring that every detail was taken care of. Ouafaa's friendly demeanor and professional attitude made the process stress-free, and her knowledge about the Sportage was impressive. Not only did she help me find the perfect car, but she also provided valuable advice on financing versus leasing options and maintenance tips. I couldn't have asked for a better experience, and I highly recommend her to anyone looking to purchase a vehicle. Executive Kia's entire team customer service was outstanding, making me feel welcomed and valued from the moment I walked through the door. Every staff member I interacted with was courteous, knowledgeable, and willing to go the extra mile to ensure my satisfaction. The showroom was clean and well-organized, reflecting the high standards of the dealership. Throughout the purchasing process, I felt supported and well-informed. The transparency and honesty displayed by the team were refreshing and built a strong foundation of trust. Any questions I had were answered promptly and thoroughly, which made me feel confident in my decision. In addition to the excellent customer service, the follow-up after the purchase was exceptional. They reached out to ensure that I was satisfied with my new vehicle and to see if there were any additional questions or concerns. This level of care and attention to detail truly sets Executive Kia apart from other dealerships. In summary, my experience with Executive Kia and Ouafaa was nothing short of fantastic. Their commitment to providing top-notch service and ensuring customer satisfaction is truly commendable. If you are in the market for a new or used vehicle, look no further than Executive Kia. You won't be disappointed! More

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This dealership is amazing. They treat their customers with superb outstanding service. I had NOT had a good experience with the internet person who kept e mailing me offers o They treat their customers with superb outstanding service. I had NOT had a good experience with the internet person who kept e mailing me offers on Sportages even though I had e mailed back saying the new ones were too big. I called and spoke to Ouafaa Kouhaila. She and I had an instant connection. She paid attention to my needs and recommended the Seltos. I made an appointment and went to see her. She showed me a 2025 Seltos that I loved but it was a smidge too expensive. Joe Ortiz, the sales manager, said there was a 2024 with a higher trim level that had rebates. Despite the dealership being in physical disarray as they are moving into a new building that is just beginning construction and have vehicles in three different locations, they found it for me to see and it was as fabulous, It is now my third lease from this dealership and I had purchased a Rondo at their old location years ago. All new cars are nice but it is the customer service, attention to the customer's wants/needs that make a difference and I would and in fact do recommend this dealership to friends and family looking for a new vehicle. More

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