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New Direct Chrysler Dodge Jeep Ram

Wytheville, VA

4.4
42 Reviews

495 West Lee Hwy.

Wytheville, VA

24382

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42 Reviews of New Direct Chrysler Dodge Jeep Ram

January 15, 2026

Everyone was extremely nice and very easy to deal with. I would definitely recommend New Direct Chrysler Dodge Jeep Ram. More

by FHETHCOX
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Weatherington
Jan 15, 2026 -

New Direct Chrysler Dodge Jeep Ram responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing New Direct Chrysler Dodge Jeep Ram! Car Shopping Made Easy Shawn Weatherington, shawnw@marburgerauto.com

January 14, 2026

Josh was great. We communicated with him for a few weeks sharing what we needed and he contacted us as soon as it became available. Very easy process and very nice p More

by josh.sharitz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Weatherington
Jan 14, 2026 -

New Direct Chrysler Dodge Jeep Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at New Direct Chrysler Dodge Jeep Ram. Car Shopping Made Easy Shawn Weatherington, shawnw@marburgerauto.com

January 10, 2026

Service department started working on my vehicle promptly. Service manager, Tim, explained to me the test being performed to my vehicle would take approximately an hour and a half and further explai More

by johnbishopw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wojcik
Jan 10, 2026 -

New Direct Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Car Shopping Made Easy Shawn Weatherington, shawnw@marburgerauto.com

January 08, 2026

Direct provided great service as always. Scheduling and drop off were easy ask always and the work was completed on time as promised. More

by mountaineer1848
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Tickle
Jan 08, 2026 -

New Direct Chrysler Dodge Jeep Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at New Direct Chrysler Dodge Jeep Ram. Car Shopping Made Easy Shawn Weatherington, shawnw@marburgerauto.com

January 05, 2026

Excellent Service. Professional and Timely. Great staff to deal with. Work was timely and service waiting area clean. More

by brendaumbarger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Weatherington, Matt Tickle
Jan 05, 2026 -

New Direct Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Car Shopping Made Easy Shawn Weatherington, shawnw@marburgerauto.com

January 02, 2026

Excellent experience. They fixed my jeep the first time and got it done quickly. Definitely would return for more work if needed More

by twnlimits
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick in service
Jan 02, 2026 -

New Direct Chrysler Dodge Jeep Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at New Direct Chrysler Dodge Jeep Ram. Car Shopping Made Easy Shawn Weatherington, shawnw@marburgerauto.com

January 01, 2026

I was in a bind traveling from SC to Ohio when I developed an engine issue on IS 77. After getting to an automotive parts store for a diagnostic check, I was referred to your dealership. To make a More

by daniel.kolcum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know the names.
Jan 02, 2026 -

New Direct Chrysler Dodge Jeep Ram responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing New Direct Chrysler Dodge Jeep Ram! Car Shopping Made Easy Shawn Weatherington, shawnw@marburgerauto.com

December 29, 2025

The team here is always wonderful to deal with, no matter what it is you are doing, service is always friendly and professional, parts people are so helpful and if you are buying a vehicle, they are always h More

by jimwest446
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Weatherington, Matt Tickle
Dec 29, 2025 -

New Direct Chrysler Dodge Jeep Ram responded

Thanks for sharing your thoughts about your experience with New Direct Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon! Car Shopping Made Easy Shawn Weatherington, shawnw@marburgerauto.com

December 25, 2025

Had my jeep since before Thanksgiving and I called everyday and it was something new everyday from we dont have the parts yet and we got a quote which I was quoted 600 and on the bill it says 300 whic More

by rtweddle8585
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn Weatherington, Matt Tickle
Jan 07, 2026 -

New Direct Chrysler Dodge Jeep Ram responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Shawn Weatherington, shawnw@marburgerauto.com

December 24, 2025

Fast ,friendly service. ..clean...professional, as always...I would not take any of my vehicles anywhere else...It has always been like this for me...love it. More

by kev0426
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Weatherington, Matt Tickle
Dec 24, 2025 -

New Direct Chrysler Dodge Jeep Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing New Direct Chrysler Dodge Jeep Ram, we look forward to having you as a valued customer for many years to come! Car Shopping Made Easy Shawn Weatherington, shawnw@marburgerauto.com

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