Shawn Sprague

Matthews exceeded every expectation that I had purchasing a vehicle. The professionalism is unmatched. Flawless process that Included a level of customer service that I have never experienced before. a vehicle. The professionalism is unmatched. Flawless process that Included a level of customer service that I have never experienced before. More

by tpiano Verified Customer Verified Customer

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This was a very good buying experience. The salesman was very knowledgeable and professional. We are very pleased The salesman was very knowledgeable and professional. We are very pleased More

by cobraswinger Verified Customer Verified Customer

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hey everybody. this place is a scam. beware. try other places before here. myself and others went thru what nissan did. we all saw horrible patterns. shawn sprague this place is a scam. beware. try other places before here. myself and others went thru what nissan did. we all saw horrible patterns. shawn sprague is a hustler. he got promoted too. people.....he got promoted because he is the best scammer they have. guarantee if you sit and speak to him about a car.... he will act he isn't doing well in life so you feel bad.....he will have his family pictures on his desk and will mention them to make you think he's a simple, nice family guy. not. he is a hustler. beware. respond if you need details or advice. More

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hey everybody. this place is a scam. beware. try other places before here. myself and others went thru what nissan did. we all saw horrible patterns. shawn sprague this place is a scam. beware. try other places before here. myself and others went thru what nissan did. we all saw horrible patterns. shawn sprague is a hustler. he got promoted too. people.....he got promoted because he is the best scammer they have. guarantee if you sit and speak to him about a car.... he will act he isn't doing well in life so you feel bad.....he will have his family pictures on his desk and will mention them to make you think he's a simple, nice family guy. not. he is a hustler. beware. respond if you need details or advice. More

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Good in customer service,very approachable and very friendly.and very helpful on paperworks all the way! friendly.and very helpful on paperworks all the way! More

by sozel68ellsworth Verified Customer Verified Customer

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It was an easy lease transition. Everyone was friendly, helpful and easy to get in touch with. Everyone was friendly, helpful and easy to get in touch with. More

by Andrea Verified Customer Verified Customer

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I have purchased a car from this Dealership in the past. I have always been happy with those I have worked with. James, the salesperson was so helpful through all from choosing a new car, and answering any I have always been happy with those I have worked with. James, the salesperson was so helpful through all from choosing a new car, and answering any questions when delivering the car. More

by SMCCRAY1 Verified Customer Verified Customer

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My salesman was James Shea never met the guy you listed on page one of survey on page one of survey More

by Parsonsfuneral Verified Customer Verified Customer

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This is NO way to do business, people. I don't blame you for Experian being slow and unresponsive, leaving me shipwrecked for 2 1/2 weeks, but: 1) Your salesman LIED by telling me I'd be I don't blame you for Experian being slow and unresponsive, leaving me shipwrecked for 2 1/2 weeks, but: 1) Your salesman LIED by telling me I'd be getting a Nissan Company discount ($7500) IN ADDITION to the Federal Tax credit of $7500. But he was just transferring my credit to Matthews. 2) We never discussed the Extended Warranty. ($3999). If we had, I would have declined it. MOST companies give a FREE Extended Warranty. 3) You never asked if I would be using my old license plate. I would. But you went ahead and bought a NEW one for me that I never wanted, then you've consistently refused to transfer my old plate to my new car. I have the pink slip. It looks like I paid you a lot of money to do things like that. You are in breach of contract, then. The whole experience has been a consistent DISASTER. More

by wetwater18828 Verified Customer Verified Customer

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The dealership staff greeted me with a smile. I explained what I needed in a car. Paul was extremely courteous and we discussed how much I wanted to spend. There was no pressure and I felt very c I explained what I needed in a car. Paul was extremely courteous and we discussed how much I wanted to spend. There was no pressure and I felt very comfortable. More

by LBT1226 Verified Customer Verified Customer

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