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Shawn Ortiz
Shawn Ortiz at Dana Ford Lincoln

Shawn Ortiz

Sales Manager

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

4.7
245 Reviews
4.7

245 Reviews

Write a Review

Industry Experience

8 yrs, 7 mos

Languages Spoken

English English

245 Reviews of Shawn Ortiz

November 11, 2024

Dealership Rating
Employee Rating

He is a fantastic salesman made the deal super easy 5 stars is too low wish we could put 10! More

by Sbatista
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Younger, Sergio Batista

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Nov 12, 2024

Dana Ford Lincoln responded

This is great to hear! Thank you for coming to Dana Ford!

November 03, 2024

Dealership Rating
Employee Rating

The reception takes you in right away and there is no hassle. The waiting are in the dealership is like a hotel lobby and very comfortable. Love Dana. More

by SMOKERCOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Sauber, Mary Graffeo, Vincent Langilotti, Ching Poon, ahmed khodir, Pietro Masullo, Andrew Basile, Robert LaRosa , James Swift

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Nov 04, 2024

Dana Ford Lincoln responded

Thank you for the fantastic feedback! We're delighted to hear that our reception and waiting area made your visit enjoyable at Dana Ford. We appreciate your support and look forward to seeing you again!

October 30, 2024

Dealership Rating
Employee Rating

Excellent service. Leasing went very smoothly and very efficient. Delivery was a breeze. Salesman was very knowledgeable and explained everything about my 2024 Nautilus More

by Sastyp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Beyer, Vincent Langilotti, Jason Younger, Joe Bogigian

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Oct 31, 2024

Dana Ford Lincoln responded

Thank you for sharing your experience with us at Dana Ford! We're delighted to hear that the leasing process was smooth and efficient, and that our salesman provided knowledgeable assistance. Enjoy your 2024 Nautilus!

October 26, 2024

Dealership Rating
Employee Rating

Rob larosa and shawn(manager) provided great service and were amazing to work with. I highly recommend them More

by areciusbenson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert LaRosa

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Oct 28, 2024

Dana Ford Lincoln responded

Thank you for recommending Rob and Shawn at Dana Ford! We're delighted to hear they provided great service. We appreciate your support!

October 01, 2024

Dealership Rating
Employee Rating

Dana ford has the best employees! They’re all very helpful and knowledgeable about their inventory! Frank S. helped me get into my dream car with ease! More

by Rosenwaldsamantha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank Sinatra

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Oct 01, 2024

Dana Ford Lincoln responded

Rosenwaldsamantha, we're delighted to hear that Frank S. and the team at Dana Ford made your dream car purchase a smooth experience! Enjoy every mile in your new ride!

September 26, 2024

Dealership Rating
Employee Rating

Great professional and very fast service and awesome work clean and also recommend to other More

by josephbguerra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Douglas Hansen, Irma Jace

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Sep 26, 2024

Dana Ford Lincoln responded

Joseph, thank you for your support of the Dana Ford team! We appreciate your business and look forward to seeing you again next time!

September 24, 2024

Dealership Rating
Employee Rating

Very good service. Thank you so much . For sure, I would come back to do the other business with you guys. More

by wankowiczpictr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Beyer, Ryan Peters, Collin Romer , Diane Creazzo, Lori Allotta, Irma Jace , Joseph Castera , Diana Latella , John Lomando

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Sep 25, 2024

Dana Ford Lincoln responded

Thank you for the kind words! We're delighted to hear that your experience at Dana Ford was positive. Looking forward to assisting you with future needs!

September 22, 2024

Dealership Rating
Employee Rating

I've been with Dana Ford for 10 years and it's always a great experience More

by zmateo5509
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Swift

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Sep 23, 2024

Dana Ford Lincoln responded

We love knowing that our team has earned your business and continues providing a level of excellence you can count on! Thank you for choosing Dana Ford!

September 18, 2024

Dealership Rating
Employee Rating

Shawn Ortiz was an absolute pleasure to work with, gave me a deal that I couldn’t refuse More

by DART640
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Sep 18, 2024

Dana Ford Lincoln responded

We really appreciate you taking the time to leave Dana Ford this awesome review, thank you!

September 08, 2024

Dealership Rating
Employee Rating

They promise you the world when selling a car. Once you leave and if their are any issues it takes months to get an appointment and the service department is extremely rude. More

by jeacaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Keith Curran , Diane Creazzo

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Sep 17, 2024

Dana Ford Lincoln responded

We apologize for any inconvenience and frustration you experienced with our service department. We strive to provide timely and courteous assistance, so it's disappointing to hear about your experience. Please reach out directly so we can address this matter promptly. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

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