Shawn Mohammad

Outstanding customer service and amazing detail to information. Also going out of there way to help information. Also going out of there way to help More

by DREW91385 Verified Customer Verified Customer

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Good got me in and out . Made the appointment . Service advisor didn’t waste my time Made the appointment . Service advisor didn’t waste my time More

by SPILAFAS043 Verified Customer Verified Customer

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After picking up a new car from the dealer after a few days I noticed that the screws used to install the license plate were not tightened and the whole plate was moving sideways so I drove to the service days I noticed that the screws used to install the license plate were not tightened and the whole plate was moving sideways so I drove to the service to have it fixed, they fixed the fault in a few minutes however after arriving home it turned out that the my license plate was falling off again so I went back to the service and reported the problem after the supervising officer looked at the car it was determined that one of the staff used too big screws for installation and I was given a different date because it was Saturday and they didn't have anyone to fix it. After a few days we reported again to have the fault fixed, the license plate was installed correctly nothing is falling off however the screws that were used to fasten it leave much to be desired they are big and ugly and no car on their lot has them. The only consolation is that my license plate is not falling off after three visits to the service however, the mechanic advices me that if anyone ever unscrews these screws, they should be careful not to tighten them too much, which indicates that the fault has been corrected but not repaired. More

by GLICZAROWWOJCIECH Verified Customer Verified Customer

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My gap moneyYou never return it I been in there several times When can I get my money without going to the BBB times When can I get my money without going to the BBB More

by LOLETIARANGE Verified Customer Verified Customer

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Shawn was a big help and I got into my dream truck. Thank you very much Thank you very much More

by EYAMBOJR3 Verified Customer Verified Customer

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Salesperson was very nice tried to get the price down for us The showroom was very neat and clean for us The showroom was very neat and clean More

by SFW2 Verified Customer Verified Customer

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Friendly very welcoming and goes the extra mile for the customer.. great place to do business with customer.. great place to do business with More

by CJAY3348 Verified Customer Verified Customer

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Second car I bought at this dealership. Very friendly and the transactions were probably the quickest and most efficient than any other dealer I have encountered. Thank you all for the beau Very friendly and the transactions were probably the quickest and most efficient than any other dealer I have encountered. Thank you all for the beautiful Jetta! More

by Honboy Verified Customer Verified Customer

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Representative, Josh Malone, took the initiative to go above and beyond, exceeding my expectations to satisfy me addressing majority of my concerns. Considering the dissatisfaction I’ve experienced since above and beyond, exceeding my expectations to satisfy me addressing majority of my concerns. Considering the dissatisfaction I’ve experienced since purchasing my vehicle, Josh assured that I was in good hands and he’d do his best at making me a happy customer. Thank you Josh!! More

by DESSERTSTORM22 Verified Customer Verified Customer

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Sean helped us, we feel good about our transaction. We did not deal with David. It was a long day, but all was smooth. This is our second time leasing from Oak Lawn Volkswagon. We did not deal with David. It was a long day, but all was smooth. This is our second time leasing from Oak Lawn Volkswagon. More

by LINDASCH1 Verified Customer Verified Customer

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