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Shawn Mason
Shawn Mason at O'Steen Volvo
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Shawn Mason

Sales Manager

O'Steen Volvo

10863 Philips Hwy
Jacksonville, FL 32256

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5.0
18 Reviews
5.0

18 Reviews

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18 Reviews of Shawn Mason

December 19, 2024

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Employee Rating

Paul was excellent with explaining all of the features. Woody was very helpful with the financing. More

by dmbuis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul C

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Dec 19, 2024

O'Steen Volvo responded

Thank you for your 5-star review and trusting us for your automotive needs!

December 01, 2024

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Employee Rating

Andrew Limbrick and Shawn Mason were great to work with. Drew kept in touch and led me through different options, used-new-leasing, and helped me make the right decision. Looking forward to working with O More

by mpickels
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew L

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Dec 02, 2024

O'Steen Volvo responded

Thank you for your wonderful review! We’re so glad to hear that Andrew and Shawn provided you with excellent service and helped guide you through your options. It’s great to know that you’re returning to Volvo after 31 years, and we couldn’t be more excited to welcome you back! We look forward to working with you again and ensuring your experience with O’Steen Volvo remains top-notch. /MM

November 04, 2024

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Employee Rating

Frank was wonderful and very helpful. . he made buying a car very easy and straightforward. More

by sarahmcalhany
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Frank Zember

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Nov 20, 2024

O'Steen Volvo responded

Thank you for taking the time to share your 5-star review!

October 16, 2024

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Employee Rating

Paul and the rest of the team really went the extra mile to make sure that we got the car that we wanted and with a great deal as well. Highly recommended! More

by alexandra.smirnova
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesse H, Paul C

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Oct 17, 2024

O'Steen Volvo responded

Thank you so much for your kind words! We're delighted to hear that Paul and the team went the extra mile to ensure you found the perfect car at a great deal. Your recommendation means a lot to us! If you need anything in the future or have any questions, don’t hesitate to reach out. Enjoy your new vehicle! /MM

October 09, 2024

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Employee Rating

Great team here. Shawn, Frank, Woody. They all know what they are doing and they do it well. It makes car buying hassle free and exciting. More

by joshbb512
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank Zember , Woody

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Oct 17, 2024

O'Steen Volvo responded

Thank you for your fantastic feedback! We’re thrilled to hear that Shawn, Frank, and Woody provided you with such a positive car-buying experience. Making the process hassle-free and exciting is what we strive for, and it’s great to know our team delivered on that. If you have any more questions or need assistance in the future, feel free to reach out. Enjoy your new vehicle! /MM

August 25, 2024

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Employee Rating

Very nice and honest. Treated me and my mother very well to help me get my new car. More

by awhitney2010
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason T

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Aug 26, 2024

O'Steen Volvo responded

Thank you so much for taking the time to share your 5-STAR review! /MM

August 05, 2024

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Employee Rating

The dealership was very efficient and quick in the sales and delivery process.Keep up the good work More

by adekunle.sogbesan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jay Popp, Jesse H, Paul C, Andrew L, Jason T , Paul S, Jason Tapley reached out to me immediately I registered at Boa for Volvo Reward and I really appreciate his professionalism and speed at which he completed the transaction more so when I was pressed for time at work.

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Aug 08, 2024

O'Steen Volvo responded

Thank you for your 5-STAR review!

July 16, 2024

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Great place to shop for a car and have my vehicle serviced, personnel knowledgeable about the vehicle and had answers I needed to make my decisions More

by mkebikecop554
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Popp, Jesse H, Paul C, Andrew L, Jason T , Mehmet B, Blerim P, Paul S

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Jul 19, 2024

O'Steen Volvo responded

Thank you for your feedback! We're thrilled to hear that you had a great service experience with your Volvo! We look forward to welcoming you back soon! /MM

June 05, 2024

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Employee Rating

All the sfaff was really helpful and welcoming. The managers went beyond to help us out. More

by Ashely
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jay Popp , Mehmet B

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Jun 05, 2024

O'Steen Volvo responded

Ashley, I am pleased you had a great experience with our O'Steen team! We appreciate your business. If you may have any questions, please do not hesitate to reach out. Thank you for choosing O'Steen. - AB

April 18, 2024

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Employee Rating

Everyone was extremely helpful. They were informative and helped me find the car I wanted. More

by scw32825
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul C

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Apr 29, 2024

O'Steen Volvo responded

Thank you for sharing your positive experience with us! /MM

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