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Shawn Hooe
Shawn Hooe at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
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Shawn Hooe

Service Advisor

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.9
202 Reviews
4.9

202 Reviews

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202 Reviews of Shawn Hooe

April 25, 2025

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Employee Rating

Derek was fantastic! Understood what we were looking for and took care of everything immediately! Great guy and will definitely be going back to do business with him agai More

by edwardpecina80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derek Ward, Tyler Mayfield, Asa Johnson Jr, Chad Huddleston, Sam Lara, Dason Howard

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Apr 26, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Derek! We truly appreciate your kind words about your experience with us at James Wood Chevrolet Buick GMC Decatur. It's great to hear that Derek was able to help you find exactly what you were looking for. We look forward to seeing you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 25, 2025

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Employee Rating

Great service. Timely, friendly, and knowledgeable. I used the drop off service and was taken to my office with no delays. Highly recommend. More

by Marianna2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 26, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the wonderful review! We're thrilled to hear that you had a great experience with our drop-off service at James Wood Chevrolet Buick GMC Decatur. Our team strives to provide timely, friendly, and knowledgeable service, and it’s fantastic to know we met your expectations. We truly appreciate your recommendation and look forward to assisting you again in the future! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

April 24, 2025

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Employee Rating

Always friendly and professional service from James Woods entire team explaining the service being provided at each visit. More

by LINDAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle

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Apr 24, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! We are thrilled to hear that you consistently receive friendly and professional service at James Wood Chevrolet Buick GMC Decatur. Our team is dedicated to ensuring that you are well-informed about the services we provide. We look forward to seeing you again on your next visit! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

April 24, 2025

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Employee Rating

We always enjoy this dealership. The showroom and service center employees are all extremely friendly. More

by vtrichel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 24, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We’re thrilled to hear that you always enjoy your experience at James Wood Chevrolet Buick GMC Decatur. Our team takes pride in providing friendly service, and it's great to know that it shows. We look forward to welcoming you back on your next visit! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

April 24, 2025

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Employee Rating

I'm always very satisfied about work with Shawn or any other of the service reps. More

by EBHARSHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 24, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We're thrilled to hear that you're always satisfied with the service you receive from Shawn and our team here at James Wood Chevrolet Buick GMC Decatur. We appreciate your feedback and look forward to serving you again soon! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

April 23, 2025

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Employee Rating

The service department was a little slow when attaching a bug shield. But, they did a good job. More

by LADYTRAFIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Krystal Gipson

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Apr 25, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback! We appreciate your understanding regarding the wait time while our service team attached the bug shield. We're glad to hear that you were happy with the job they did. We strive to improve our efficiency and service at James Wood Chevrolet Buick GMC Decatur. We hope to see you again soon! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

April 23, 2025

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Employee Rating

Wonderful dealership with outstanding personnel. Travel back from South Carolina to do business with James Wood and Jason Culpepper. Would not purchase a vehicle from anywhere other than James Woo More

by scottrenfro1970
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Brown, Jason Culpepper, Nick Huff, Bryan Stanley, David Stokes

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Apr 24, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Scott, for your fantastic review! We're thrilled to hear about your positive experience at James Wood Chevrolet Buick GMC Decatur and are glad you chose to travel all the way from South Carolina. Jason and the team are dedicated to providing excellent service, and it means a lot to us that you would only purchase from us. We look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 23, 2025

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Employee Rating

Andrew was very pleasant, helpful and straight forward. Would be happy to do business with him again. More

by dolphjohnson
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Krystal Gipson, Jennifer Westerlund, Andrew Belden

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Apr 24, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Dolph, for your wonderful review! We're thrilled to hear that you found Andrew pleasant and helpful at James Wood Chevrolet Buick GMC Decatur. We look forward to serving you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 12, 2025

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Employee Rating

TopShelf service ……Shawn Hooe was awesome…. Great job. I will be going back to conduct future business. More

by Wilson.dale123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 13, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Wilson! We are glad to hear that you had a great experience with Shawn at James Wood Chevrolet Buick GMC Decatur. We look forward to seeing you again for your future automotive needs! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

April 10, 2025

Dealership Rating
Employee Rating

Everyone was on the ball to communicate the status of the service visit the whole time I was there. Pretty clear on next services needed. More

by dwhawkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 10, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review! It's great to know you had a positive experience with our team at James Wood Chevrolet Buick GMC Decatur. Communication is key, and we're glad that we could keep you informed during your service visit. We look forward to seeing you again for your next services! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

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