

Shawn Hooe
Service Advisor
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
2111 US-287
Decatur, TX 76234
187 Reviews
Write a Review187 Reviews of Shawn Hooe
March 30, 2025
The service mechanics caused a oil leak, couldn't find it, i had to find it and tell them how to fix it. They replaced my coolant control valve and now my truck overheats every time I drive it. Also they it, i had to find it and tell them how to fix it. They replaced my coolant control valve and now my truck overheats every time I drive it. Also they put my motor back together on my Camaro with parts to the lifter still in crank case, which impeded in the bottom of a piston. And had the pan off looking for it, and noticed the thrust bearing been hot enough to turn crank blue and still put it back together and tryed to run it. Thankfully it was making noise from the piece of lifter being impeded in bottom of piston. Also had my transmission serviced on my ZL1 1LE Camaro and they short filed it by 2 quarts because they did not know there's a thermal valve that opens at 150 degrees. And did not get it to operating temp so they short filled it. Which I found out when the transmission started slipping. This is the most incompetent dealership I have ever worked with. They have lied to me multiple time and tried cheating me multiple times Also. I have documents and witnesses to prove all of this. I will never ever go back there, it's the most corrupted dealership I've ever seen. More
Other Employees Tagged: Zach Rhine, Nick Huff, David Stokes, Dason Howard
March 29, 2025
Best place to have all your service needs taken care of, used this place years and will continue to do so! used this place years and will continue to do so! More
Other Employees Tagged: Zach Rhine, Nick Huff, Paul Johnson, Bryan Stanley, Krystal Gipson, David Stokes, Dason Howard
March 28, 2025
I have been using James Wood Service since 1998---Shawn Hooe has been my service rep. since my first visit. This service department will continue to service my vehicle. They are very courteous and helpf Hooe has been my service rep. since my first visit. This service department will continue to service my vehicle. They are very courteous and helpful. Thank you to all of them. More
March 14, 2025
Best place to buy a vehicle. The only place we purchase one. Great service department and sales department. The only place we purchase one. Great service department and sales department. More
Other Employees Tagged: Bob Miller, Carey Williams, Rusty Ford
March 06, 2025
Shawn and the service team did a great job setting and exceeding my expectations of excellence in customer service and affordability to maintain my older model vehicle. exceeding my expectations of excellence in customer service and affordability to maintain my older model vehicle. More
March 03, 2025
The sales experience has always been excellent 99% of everybody there just fantastic people. It’s a pleasure doing business with Wood Chevrolet. everybody there just fantastic people. It’s a pleasure doing business with Wood Chevrolet. More
Other Employees Tagged: Landon East, Krystal Gipson


