Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Shawn Hooe
Refer Me
Shawn Hooe
Service Advisor
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
2111 US-287
Decatur, TX 76234
139 Reviews
139 Reviews
Write a Review
139 Reviews of Shawn Hooe
November 17, 2024
I’ve enjoyed buying multiple vehicles from James Wood Decatur and our salesmen Clay Estes. Decatur and our salesmen Clay Estes. More
by tylooney
Verified CustomerOther Employees Tagged: Clay Estes, Zach Rhine, Bryan Stanley, Krystal Gipson, Matt Smith
November 15, 2024
Shawn Howee Friendly knowledgeable customer adviser. He listens to the customer! Work always well done in the timeframe arranged. We have serviced our rare GMC Yukon Hybrid 3 times and will contin He listens to the customer! Work always well done in the timeframe arranged. We have serviced our rare GMC Yukon Hybrid 3 times and will continue to do so at least as long as Shawn Hoee takes care of us. More
by retobon
November 15, 2024
They knew what we wanted and did everything they could to make it happen. We had our doubts but they pulled it off. make it happen. We had our doubts but they pulled it off. More
by heath.wilson
Other Employees Tagged: Brandt Wicker, Starla Johnson
November 12, 2024
Krystal and all of the other advisors in service are kind and knowledgeable. Always exceptional service! and knowledgeable. Always exceptional service! More
by KG7723
Other Employees Tagged: Zach Rhine, Nick Huff, Paul Johnson, Bryan Stanley, Krystal Gipson
November 11, 2024
The Service Advisor was professional and thorough, and the repair is good. However, the Cashier (Abbey) had a bad attitude and NEEDS CUSTOMER SERVICE TRAINING. She asked me if I was paying with debit or the repair is good. However, the Cashier (Abbey) had a bad attitude and NEEDS CUSTOMER SERVICE TRAINING. She asked me if I was paying with debit or credit, and when I told her credit she did not mention there was a charge for using a credit card until after the card was processed. She said the Service Advisor should have told me. Then she made a snarky comment when the ID she asked for slipped out of my hand and landed in front of her. I hope she isn't there the next time I am in for service. More
by MARYWHIZ16
Other Employees Tagged: Bryan Stanley
November 10, 2024
The work done on my car was great. The communication was ok but I had to call to find out the status. I was never informed that they would be using a used part. I'm ok with that but I The communication was ok but I had to call to find out the status. I was never informed that they would be using a used part. I'm ok with that but I was never told until I got the bill. That brings me to my major issue with this dealership. If you pay with a credit card they charge you a transaction fee. Come on!! Who does that anymore? It's very inconvenient. They should price their services to include this. It really irritates me. More
by WILL241
November 05, 2024
Great professional sales and service. Rocco and the dealership went overboard in see that we were taken care of! This is my5th or 6th vehicle I purchased from James Woods dealership and w Rocco and the dealership went overboard in see that we were taken care of! This is my5th or 6th vehicle I purchased from James Woods dealership and wouldn’t even shop anywhere else! More
by rrose9
Other Employees Tagged: Rocco Rotundo, Krystal Gipson
November 05, 2024
They have the best customer service, hands down! ! They are always friendly, knowledgeable and helpful!! ! They are always friendly, knowledgeable and helpful!! More
by TXKRIS1
Other Employees Tagged: Zach Rhine, Nick Huff, Paul Johnson, Bryan Stanley, Krystal Gipson, David Stokes
November 02, 2024
Purchased my car there and have always had it serviced there. Wouldn'tgo anywhere else. Shawn has been my service person each time and goes beyond to take care of my car. there. Wouldn'tgo anywhere else. Shawn has been my service person each time and goes beyond to take care of my car. More
by VCKYTOB
October 31, 2024
They are great! They always take good care of me. Always keeping me informed of what they do to my vehicle They always take good care of me. Always keeping me informed of what they do to my vehicle More
by PGMCDANIEL65
Other Employees Tagged: Zach Rhine, Paul Johnson, Bryan Stanley, David Stokes
Dealership Inventory (768 Vehicles)
