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Shawn Hooe
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Shawn Hooe
Service Advisor
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
2111 US-287
Decatur, TX 76234
194 Reviews
194 Reviews
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194 Reviews of Shawn Hooe
Verified Customer
April 05, 2025
All service is outstanding! Bryan Stanley has taken care of my service needs for almost 40 years and is outstanding! Bryan Stanley has taken care of my service needs for almost 40 years and is outstanding! More
by DSCARB
Other Employees Tagged: Bryan Stanley , Brad Gunter
April 05, 2025
The service department has always taken care of my automotive needs in the last 30 years of buying GM suvs and trucks! automotive needs in the last 30 years of buying GM suvs and trucks! More
by DODD202
Other Employees Tagged: Bryan Stanley, Dason Howard
April 01, 2025
We only shop James Wood. Their sales, service and collision center teams in Denton & Decatur are the best. Five vehicles purchased. Looking forward to number six. Their sales, service and collision center teams in Denton & Decatur are the best. Five vehicles purchased. Looking forward to number six. More
by mmccoy276
Other Employees Tagged: Karen Pattison, Zach Rhine, Nick Huff, Paul Johnson, Bryan Stanley, Krystal Gipson, Jennifer Westerlund, Matt Smith, Dason Howard
March 30, 2025
The service mechanics caused a oil leak, couldn't find it, i had to find it and tell them how to fix it. They replaced my coolant control valve and now my truck overheats every time I drive it. Also they it, i had to find it and tell them how to fix it. They replaced my coolant control valve and now my truck overheats every time I drive it. Also they put my motor back together on my Camaro with parts to the lifter still in crank case, which impeded in the bottom of a piston. And had the pan off looking for it, and noticed the thrust bearing been hot enough to turn crank blue and still put it back together and tryed to run it. Thankfully it was making noise from the piece of lifter being impeded in bottom of piston. Also had my transmission serviced on my ZL1 1LE Camaro and they short filed it by 2 quarts because they did not know there's a thermal valve that opens at 150 degrees. And did not get it to operating temp so they short filled it. Which I found out when the transmission started slipping. This is the most incompetent dealership I have ever worked with. They have lied to me multiple time and tried cheating me multiple times Also. I have documents and witnesses to prove all of this. I will never ever go back there, it's the most corrupted dealership I've ever seen. More
by TYBIRDDOG
Other Employees Tagged: Zach Rhine, Nick Huff, David Stokes, Dason Howard
March 29, 2025
Best place to have all your service needs taken care of, used this place years and will continue to do so! used this place years and will continue to do so! More
by PAULJ76
Other Employees Tagged: Zach Rhine, Nick Huff, Paul Johnson, Bryan Stanley, Krystal Gipson, David Stokes, Dason Howard
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