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Shawn Hooe
Shawn Hooe
Service Advisor
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
2111 US-287
Decatur, TX 76234
221 Reviews
221 Reviews
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221 Reviews of Shawn Hooe
June 24, 2025
I have been going to James Wood Motors in Decatur since 2012. Always a pleasure working with Shawn. He's pleasant, courteous, dependable and informative regarding my car's service/maintenance needs. I hav 2012. Always a pleasure working with Shawn. He's pleasant, courteous, dependable and informative regarding my car's service/maintenance needs. I have confidence in the work that is performed on my vehicle and am overall very pleased with the service I have received at James Wood Motors during these years! More
by teresaddavenport
Verified Customer
June 14, 2025
So far so good. My second visit in a "newer" vehicle for me. All went well. Wait time a bit longer than I anticipated and price was right for an oil change & tire ro My second visit in a "newer" vehicle for me. All went well. Wait time a bit longer than I anticipated and price was right for an oil change & tire rotation. More
by JBPOPS47
June 13, 2025
I am always very pleased with Shawn and my service. Shawn does a great job for my family every time one of our vehicles go in. However, I had something taken out of my car and I have been unable to re Shawn does a great job for my family every time one of our vehicles go in. However, I had something taken out of my car and I have been unable to reach Shawn to let him know. More
by LYNETTE FULTZ
June 12, 2025
I took my Hyundai to James Wood and received prompt and excellent service on the vehicle and would highly recommend this dealership excellent service on the vehicle and would highly recommend this dealership More
by scottclunn
Other Employees Tagged: Zach Rhine, Nick Huff, Paul Johnson, Bryan Stanley, Krystal Gipson, David Stokes, Dason Howard
June 11, 2025
ALWAYS ENJOY MY VISIT. DERICK DOES A GREAT JOB AND PROVIDES THE VERY BEST SERVICE DERICK DOES A GREAT JOB AND PROVIDES THE VERY BEST SERVICE More
by DSHELTON6
Other Employees Tagged: Derek Ward, Nick Huff, Paul Johnson, Bryan Stanley, Krystal Gipson, David Stokes, Dason Howard
June 10, 2025
Sched appt. for "Chk Engine" light on 2024 Corvette. Took car back for diagnosis on May 6. Called Service dept 5 times... on May 9. no response. No rtn call, ca for "Chk Engine" light on 2024 Corvette. Took car back for diagnosis on May 6. Called Service dept 5 times... on May 9. no response. No rtn call, car not found on Saturday May 10. Was called on Monday 5/12. "Chk Engine" light was for computer "Update". When I went to retrieve the car, it wasn't with the other Corvettes in the "Lane" with the other premium cars, it was found outside, Engine bay appeared to have been left outside for several days. Not a good representation of quality service. Calls not answered or returned with any progress report. This is not my first Corvette, or my first new Chevy. Not necessarily a great experience. Shawn Howe was not available on the service desk to smooth the ripples. Feel free to call. More
by billsgolfin
Other Employees Tagged: Krystal Gipson , Kyle
June 03, 2025
I set up an appointment with Shawn earlier in the week. Showed up on time and he took it from there. Took care of what needed to be done - oil change and tire rotation. I drove in around 7:15am and was Showed up on time and he took it from there. Took care of what needed to be done - oil change and tire rotation. I drove in around 7:15am and was leaving before 9am. Thanks Shawn! More
by STAN32
May 31, 2025
Wouldn’t dream of using another dealership, every part of James Woods has been a part of my family for years James Woods has been a part of my family for years More
by deroy9802
Other Employees Tagged: Carey Williams, Brandt Wicker, Tyler Mayfield, Randy Williams, Mike Wheat, Asa Johnson Jr, Chad Huddleston
May 27, 2025
Folks in your Service dept are always so friendly and helpful. I always enjoy my visit when having my GMC serviced. Keep up the great work. See you all next time! Krystal was very friendly when speakin helpful. I always enjoy my visit when having my GMC serviced. Keep up the great work. See you all next time! Krystal was very friendly when speaking to her on the newly remodeled waiting and service dept. More
by MARTIN.NEGRETE
Other Employees Tagged: Nick Huff, Paul Johnson, Bryan Stanley, Krystal Gipson, David Stokes, Dason Howard , Miss Zach, he normally helped me upon arriving. I understand he retired.!
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