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Shawn Hooe
Shawn Hooe at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
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Shawn Hooe

Service Advisor

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.9
175 Reviews
4.9

175 Reviews

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175 Reviews of Shawn Hooe

February 20, 2025

Dealership Rating
Employee Rating

Always friendly, fast & honest! No one beats their service. My goto place for all times! More

by AMIRALWANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carey Williams, Brandt Wicker, Rusty Ford, Jeffrey Bockemehl, Tyler Mayfield, Asa Johnson Jr, Zach Rhine, Nick Huff, Krystal Gipson

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Feb 21, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the wonderful review! I greatly appreciate your kind words about the friendly, fast, and honest service you've experienced at James Wood Chevrolet Buick GMC Decatur. I'm thrilled to be your go-to place and look forward to assisting you again in the future! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

February 19, 2025

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Employee Rating

From my vehicle purchase. To vehicle service after purchase. I have received no less than 5 star service from James Wood. More

by whitney87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Culpepper, Krystal Gipson

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Feb 20, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your fantastic review! We're thrilled to hear that you've received wonderful service throughout your vehicle purchase and service experience. We truly appreciate your support and look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

February 13, 2025

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Employee Rating

Everyone was incredibly nice and helpful! I would definitely recommend James Wood Service for all of your service needs! More

by CHANIEWILKINS12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Rhine, Bryan Stanley, Krystal Gipson, Dason Howard

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Feb 14, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! I'm thrilled to hear that our team provided you with such great service. At James Wood Chevrolet Buick GMC Decatur, I strive to make every experience positive. I appreciate your recommendation and look forward to serving you again for all your service needs! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

February 13, 2025

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Employee Rating

Great service! Great service! Great service! Great service! Great service! Great service! Great service! Great service! Great service! More

by kevin.w.haney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 14, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your enthusiastic review! I truly appreciate your kind words about the service you received at James Wood Chevrolet Buick GMC Decatur. I look forward to seeing you again soon! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

February 08, 2025

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Work was done on my vehicle faster than I thought and I was on the road again More

by ROBERTMITCHELL37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Krystal Gipson

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Feb 10, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that the work on your vehicle was completed faster than expected and that you were back on the road in no time. Your satisfaction is our top priority at James Wood Chevrolet Buick GMC Decatur. I look forward to serving you again in the future! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

February 02, 2025

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Employee Rating

Great service as usual, all of the staff was professional and friendly, Excellent service, as usual. More

by CKELLEYT
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandt Wicker, Krystal Gipson, David Stokes

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Feb 04, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I am thrilled to hear that you experienced great service and found our staff at James Wood Chevrolet Buick GMC Decatur to be professional and friendly. We appreciate your kind words and look forward to serving you again next time! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

February 01, 2025

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Employee Rating

Generally very professional and customer oriented. .. I've never had an unsatisfactory dealing with them. It is a busy place so plan ahead if you can. More

by LAZYHORSERANCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Krystal Gipson, Dason Howard

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Feb 04, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! We appreciate your kind words about our professionalism and customer service at James Wood Chevrolet Buick GMC Decatur. I am glad to hear you've continued to have positive experiences with us. We look forward to seeing you again and helping you with any of your future vehicle needs! Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

January 31, 2025

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Employee Rating

GREAT customer service! The Service Department was so very helpful and accommodating. I have always been treated so very well. EVEN when I didn't have an appointment but had More

by katlyn57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Krystal Gipson

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Feb 03, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your fantastic review! I truly appreciate your kind words about our Service Department at James Wood Chevrolet Buick GMC Decatur. I'm glad to hear that you felt taken care of, even in emergency situations. Your satisfaction means the world to me, and I look forward to assisting you again in the future! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

January 27, 2025

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Employee Rating

Service department was very friendly and helpful setting up my appointment and provided prompt and excellent service. More

by DLZBUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 27, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review! I'm thrilled to hear that our service department provided friendly and prompt assistance during your appointment at James Wood Chevrolet Buick GMC Decatur. I always strive to deliver excellent service to our customers. I hope to see you again soon! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

January 25, 2025

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Employee Rating

They took care of my problem and the cost was less than the estimated cost. More

by jrbost
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 27, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm thrilled to hear that we could take care of your problem and that the cost came in lower than expected. At James Wood Chevrolet Buick GMC Decatur, I strive to provide the best service possible, and it's wonderful to know we met your needs. I look forward to assisting you again in the future! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

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