Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Shawn Hooe
Shawn Hooe at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Shawn Hooe

Service Advisor

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

Contact Me
4.9
215 Reviews
4.9

215 Reviews

Write a Review

215 Reviews of Shawn Hooe

June 03, 2025

Dealership Rating
Employee Rating

I set up an appointment with Shawn earlier in the week. Showed up on time and he took it from there. Took care of what needed to be done - oil change and tire rotation. I drove in around 7:15am and was More

by STAN32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 03, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear about your positive experience at James Wood Chevrolet Buick GMC Decatur. It's great to know that Shawn provided you with prompt and efficient service during your oil change and tire rotation. We appreciate you taking the time to share your feedback and look forward to welcoming you back for your next visit! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

June 02, 2025

Dealership Rating
Employee Rating

The service has always been top notch and the people are always friendly. I would recommend them to anyone. More

by JB76073
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 02, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear that you consistently experience top-notch service and friendliness at James Wood Chevrolet Buick GMC Decatur. Your recommendation means a lot to us, and we appreciate your support. We look forward to seeing you again soon! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

May 31, 2025

Dealership Rating
Employee Rating

Wouldn’t dream of using another dealership, every part of James Woods has been a part of my family for years More

by deroy9802
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carey Williams, Brandt Wicker, Tyler Mayfield, Randy Williams, Mike Wheat, Asa Johnson Jr, Chad Huddleston

Report | Print
May 31, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We are thrilled to hear that you have such a long-standing relationship with us at James Wood Chevrolet Buick GMC Decatur. It’s our pleasure to serve you and your family, and we appreciate your continued trust in us. We look forward to many more years of providing you with excellent service! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

May 27, 2025

Dealership Rating
Employee Rating

Folks in your Service dept are always so friendly and helpful. I always enjoy my visit when having my GMC serviced. Keep up the great work. See you all next time! Krystal was very friendly when speakin More

by MARTIN.NEGRETE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Huff, Paul Johnson, Bryan Stanley, Krystal Gipson, David Stokes, Dason Howard , Miss Zach, he normally helped me upon arriving. I understand he retired.!

Report | Print
May 27, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Martin! We truly appreciate your kind words about our Service department at James Wood Chevrolet Buick GMC Decatur. It's wonderful to hear that you enjoy your visits, and we're glad Krystal made a positive impression during your time with us. We look forward to seeing you again next time! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

May 24, 2025

Dealership Rating
Employee Rating

This is a great dealer. There service department does a great job, and you can trust them. I would not take my vehicle to any other dealership, very friendly folks!!! More

by SONNY.GOODE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Starla Johnson, Bryan Stanley, Krystal Gipson

Report | Print
May 24, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our service department at James Wood Chevrolet Buick GMC Decatur. Your trust means a lot to us, and we appreciate your recommendation. We look forward to serving you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

May 19, 2025

Dealership Rating
Employee Rating

Shawn best service advisor I’ve ever have had the pleasure working with, Great guy More

by IGNITENANCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 19, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear about your positive experience with our service advisor, Shawn. At James Wood Chevrolet Buick GMC Decatur, we strive to provide excellent service, and we're glad it shows. We appreciate your support and look forward to assisting you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

May 18, 2025

Dealership Rating
Employee Rating

The team is always knowledgeable and we get great service. We wouldn’t go anywhere else! More

by DAWNCATE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Krystal Gipson

Report | Print
May 18, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for the continued support! It means a lot to hear that our team at James Wood Chevrolet Buick GMC Decatur consistently provides the knowledgeable, top-tier service you deserve.We look forward to continuing to serve you and your automotive needs in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

May 14, 2025

Dealership Rating
Employee Rating

Shawn did an outstanding job, again. Very efficient and on top of his game. Thank you. More

by rustate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Rhine, Nick Huff, Paul Johnson, Bryan Stanley, Krystal Gipson, David Stokes, Dason Howard

Report | Print
May 15, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We're thrilled to hear that Shawn provided you with outstanding service at James Wood Chevrolet Buick GMC Decatur. We appreciate your feedback and look forward to seeing you again soon! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

May 10, 2025

Dealership Rating
Employee Rating

My service advisor is Shawn Hooe. I have used him for the past 3 years and he is the best. Customer service, communication, all top notch. More

by david5811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 10, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, David! We're thrilled to hear about your positive experiences with Shawn at James Wood Chevrolet Buick GMC Decatur. Our team is dedicated to providing excellent customer service and communication, and it's great to know that Shawn has consistently met your expectations over the past three years. We appreciate your support and look forward to serving you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

May 10, 2025

Dealership Rating
Employee Rating

I have dealerships much closer but I choose James Woods because of the service department. While things have changed over the 30 plus years the service department has remained stellar. More

by DREWBROOKS343
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 10, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Drew! We truly appreciate you choosing James Wood Chevrolet Buick GMC Decatur over closer options. It's fantastic to hear that our service department has consistently met your expectations over the years. We look forward to continuing to serve you in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

1
2
...
22

Dealership Inventory (689 Vehicles)

new 2025 Chevrolet Silverado 1500 car, priced at $53,035
2025 Chevrolet Silverado 1500
new
Black exterior
Automatic
Four-wheel Drive
$53,035
View Details
new 2025 GMC HUMMER EV SUV car, priced at $90,185
2025 GMC HUMMER EV SUV
new
Black exterior
Automatic
Four-wheel Drive
$90,185
View Details
new 2025 GMC Sierra 1500 car, priced at $56,440
2025 GMC Sierra 1500
new
Summit White exterior
Automatic
Four-wheel Drive
$56,440
View Details
new 2025 Chevrolet Tahoe car, priced at $79,955
2025 Chevrolet Tahoe
new
Sterling Gray Metallic exterior
Automatic
Four-wheel Drive
$79,955
View Details
new 2025 GMC Sierra 1500 car, priced at $43,230
2025 GMC Sierra 1500
new
Gray exterior
Automatic
Rear-wheel Drive
$43,230
View Details
new 2025 GMC Terrain car, priced at $32,780
2025 GMC Terrain
new
Sterling exterior
Automatic
All-wheel Drive
$32,780
View Details
View All Inventory