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Shawn Hooe
Shawn Hooe at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
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Shawn Hooe

Service Advisor

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.9
183 Reviews
4.9

183 Reviews

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183 Reviews of Shawn Hooe

March 14, 2025

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Employee Rating

Best place to buy a vehicle. The only place we purchase one. Great service department and sales department. More

by RRWILLIAMS62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Miller, Carey Williams, Rusty Ford

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Mar 17, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We truly appreciate your kind words about our sales and service departments at James Wood Chevrolet Buick GMC Decatur. We're thrilled to be your go-to place for purchasing a vehicle. We look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 13, 2025

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Service advisor was very friendly and service was quality., as expected I will definitely use Woods again. More

by rwchris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 14, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that your service advisor was friendly and that you received the quality service you expected at James Wood Chevrolet Buick GMC Decatur. I can't wait to assist you again in the future. Your support means a lot to me! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

March 06, 2025

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Shawn and the service team did a great job setting and exceeding my expectations of excellence in customer service and affordability to maintain my older model vehicle. More

by mendylmdavis00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 08, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Shawn, for your wonderful review! We’re thrilled to hear that our service team exceeded your expectations with their dedication to customer service and affordability at James Wood Chevrolet Buick GMC Decatur. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

March 04, 2025

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Employee Rating

We always use Shawn Hooe, he is always willing to help us! Thank you for your service. More

by JUDY25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 05, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! We're thrilled to hear that Shawn has been helpful during your visits to James Wood Chevrolet Buick GMC Decatur. We appreciate your trust in us and look forward to assisting you again in the future! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

March 04, 2025

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Shawn helped make everything run smoothly. I was appreciative of the free car wash that was done More

by SHERRIFOLEY
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Service Time
Service Communication
Recommend Dealer
Yes
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March 03, 2025

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The sales experience has always been excellent 99% of everybody there just fantastic people. It’s a pleasure doing business with Wood Chevrolet. More

by c.hadayia
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Landon East, Krystal Gipson

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Mar 05, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback! We're thrilled to hear that your sales experience at James Wood Chevrolet Buick GMC Decatur has been excellent and that our team has made a positive impression. We appreciate your kind words and look forward to serving you again in the future. Your support means a lot to us! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

March 01, 2025

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James Wood always provides great service! That’s one of the reasons we keep coming back to them to purchase all our vehicles. More

by BRYONCASSETTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 04, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your fantastic review! We're thrilled to hear that you consistently receive great service at James Wood Chevrolet Buick GMC Decatur. Your loyalty means a lot to us, and we look forward to helping you with your future vehicle purchases! Please come back and see us anytime. Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

February 28, 2025

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Employee Rating

I absolutely love using James wood motors and would highly recommend yall to everyone, but this…this is getting very old to have to deal with every time I get an oil change. I do not want to get bombar More

by edwardpecina80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Mayfield, Asa Johnson Jr, Chad Huddleston, Zach Rhine, Sam Lara

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Mar 04, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback. We truly appreciate your support and recommendation of James Wood Chevrolet Buick GMC Decatur. We understand how the frequency of surveys can feel overwhelming. Your insights are valuable, and we’ll take your concerns into account as we strive to improve the experience for our customers. We look forward to serving you again soon. Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

February 25, 2025

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Service department was courteous and prompt, even with the renovation occurring. Staff is knowledgeable and handled my recall quickly. Thank you so much. More

by JRed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 27, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We’re glad to hear that our service department was courteous and prompt despite the renovations. Our team at James Wood Chevrolet Buick GMC Decatur is dedicated to providing efficient and knowledgeable service. We appreciate your feedback and look forward to assisting you again in the future! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

February 20, 2025

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Employee Rating

Always friendly, fast & honest! No one beats their service. My goto place for all times! More

by AMIRALWANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carey Williams, Brandt Wicker, Rusty Ford, Jeffrey Bockemehl, Tyler Mayfield, Asa Johnson Jr, Zach Rhine, Nick Huff, Krystal Gipson

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Feb 21, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the wonderful review! I greatly appreciate your kind words about the friendly, fast, and honest service you've experienced at James Wood Chevrolet Buick GMC Decatur. I'm thrilled to be your go-to place and look forward to assisting you again in the future! Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

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