Shawn Hillegass
Shawn Hillegass at Jannell Ford of Hanover
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Shawn Hillegass

Asst. Service Manager

Jannell Ford of Hanover

2000 Washington Street Route 53
Hanover, MA 02339

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3.9
68 Reviews

Specialties & Trainings

Ford Certified

Employee Video

3.9

68 Reviews

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68 Reviews of Shawn Hillegass

November 25, 2024

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Employee Rating

I don’t have confidence in service and lacks efficiency. Though I had booked an appointment, they were unable to fulfill job in a reasonable timeframe. More

by dmmdch3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Shaon Simpson , Lucas

November 21, 2024

Dealership Rating
Employee Rating

The best service department. Always kind and helpful. They keep the vehicles clean. So thank you More

by Abumpy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shaon Simpson

November 14, 2024

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I very pleased with my purchase and would recommend Jannell Ford to my friends and family!! More

by ksmithrichards
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

July 30, 2024

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Excellent customer service. Goes the extra mile to assist and support customers. I am M Very happy to be a customer. More

by ThomasjphairTom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

February 08, 2024

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Overseeing a large fleet of vehicles of different makes and models, I can always count on the Service Advisors at Jannell! Shaon, Ben, and Ariel have been excellent handling all my my fleet needs! They g More

by bsteiger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shaon Simpson , Ariel Diaz, Ben Lee

February 04, 2024

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Employee Rating

Always helpful with our constant needs to provide transportation to the people we provide services to. It's been a lasting relationship going back 20 plus years. More

by Vgreenwood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

October 16, 2023

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Jannell provided me with the best possible deal. Around. This is my 3rd leased truck with them and I can always rely on good customer friendly service. I purchase the maintenance package and have t More

by esunglee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

September 13, 2023

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Great service managers and happy with service completed! Even chatted with sales while I was waiting and got some info on new vehicles. More

by Scott W
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shaon Simpson , David Smith

August 08, 2023

Dealership Rating
Employee Rating

had transmission problem under warrarnty took more than 9 months to fix. they had problems with transmissions and did not give a rental had to pay for rental More

by jrdoyon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Shaon Simpson , David Smith

June 19, 2023

Dealership Rating
Employee Rating

This was the first service for my 2022 car. I received excellent service, and right on time. They listened to my questions. More

by Momo
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shaon Simpson , David Smith

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