Shawn Graham

Excellent service, went well beyond to make sure we got exactly the vehicle we wanted. Kept us informed about details throughout the process. Transparency in pricing, delivery and additional insurances. Ou exactly the vehicle we wanted. Kept us informed about details throughout the process. Transparency in pricing, delivery and additional insurances. Outstanding experience! More

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Cannot possibly have even imagined a better car buying experience. Thank you Shawn and everyone else who made the process (which admittedly I was not excited for) efficient, family friendly, and all in al experience. Thank you Shawn and everyone else who made the process (which admittedly I was not excited for) efficient, family friendly, and all in all, just an excellent time! And the best part is all the way across the state and into the mountains I'm still in love with my new-to-me vehicle! Thanks Again! More

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Frank was a great help and very friendly. He answered all of our questions and was more than happy to stay late to accommodate us, even spending extra time to show us all the features of the He answered all of our questions and was more than happy to stay late to accommodate us, even spending extra time to show us all the features of the car once more before we took it off the lot. I have had bad experiences with car dealers before and was expecting something similar, but Frank went above and beyond. I was completely satisfied with Frank's handling of our purchase. More

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Our first car purchase experience was great! Shawn Graham was very patient with us, he thoroughly explained the process, and went above and beyond to help us get our car. Everyone at Overturf Vo Shawn Graham was very patient with us, he thoroughly explained the process, and went above and beyond to help us get our car. Everyone at Overturf Volkswagen Kia treated us great and were helpful as well. Thank you! More

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I had a great experience very knowledgeable very easy process I didn't feel intimidated they talked to me in a way I could understand everything I'm very happy with my purchase. I live in Yakima and I dr process I didn't feel intimidated they talked to me in a way I could understand everything I'm very happy with my purchase. I live in Yakima and I drove all the way to Kennewick because I wasn't satisfied with my dealership in in Yakima More

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Shawn Graham at Overturf Kia in Kennewick Wa and Mark Neely in the Finance Department treated my family and I with kindness, respect and most importantly were Honest people. Shawn was so patient and kno Neely in the Finance Department treated my family and I with kindness, respect and most importantly were Honest people. Shawn was so patient and knowledgeable in giving us information about vehicles. His feedback felt honest and family like. I loved how he was always so supportive, attentive in listening to finding the right vehicle for my family and I. Shawn made every meeting so easy. We met three times. Every time I met with Shawn to test drive he received my family and I with good energy, very kind and respectful and also without having to ask for space he always seemed to give us space to talk to my husband. Looking for a new vehicle can be overwhelming and to be frank I was overwhelmed and in finding the right car. Shawn made the atmosphere be peaceful and enjoyable. My experience with test driving vehicles were smooth and informative. I am so Thankful to Shawn for his patients and kindness and most importantly for his Great help in making sure I found the right family vehicle. I love my Kia sportage, I recommend any momma who has little ones. My children rave the comfort because the back seats can adjust and it’s roomy between the driver and passenger seat and the back seats. My kids are in car seats and my concern is there legs having enough space especially for safety reason. If your looking for a car, I highly recommend you ask for Shawn! More

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It was an awesome experience! !! The salesman was awesome! He never “pushed” or pressured us into anything… he was a great help! He made sure we got the car that we wanted, and ex !! The salesman was awesome! He never “pushed” or pressured us into anything… he was a great help! He made sure we got the car that we wanted, and explained every little thing about the inside and outside of the car to us… you can’t find sales people like him anymore!!!!! It was the best car sales experience we have ever had… also the sales manager was awesome!!!! He never pushed us to add extra items on our loan… More

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Plenty of inventory and great employees. It made the intimidating car buying process very approachable. It made the intimidating car buying process very approachable. More

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Shawn was very helpful and made sure I found a vehicle with everything I was looking for. I was encouraged to test every feature of the car which helped me be sure of my decision. The process was seamless with everything I was looking for. I was encouraged to test every feature of the car which helped me be sure of my decision. The process was seamless and made for a great experience in purchasing my first car. More

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I found the dealership to be a friendly environment. that helped put me at ease with such a major purchase. I appreciated Shawn’s genuine concern that I find the right vehicle for me at the right price. that helped put me at ease with such a major purchase. I appreciated Shawn’s genuine concern that I find the right vehicle for me at the right price. Most importantly, I didn’t feel pressured into a purchase, and I felt the whole process was transparent. More

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