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Shawn Gerow

Overview Reviews (9) Inventory (128)

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Shawn Gerow

Service Advisor

Nissan of Bennington

24 Performance Drive
Bennington, VT 05201

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4.8

9 Reviews

Overview Reviews (9) Inventory (128)

4.8

9 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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9 Reviews of Shawn Gerow

June 26, 2026

Dealership Rating

Employee Rating

Sales ok. Service can't get parts? I responded to the original email with an explanation. Service can't get parts? I responded to the original email with an explanation. More

by rweber4

Verified Customer

Recommend Dealer

Other Employees Tagged: Shawn Gerow

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Jul 02, 2026 -

Nissan of Bennington responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

June 19, 2026

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Employee Rating

Incredible! Had a serious recall that stated not to drive vehicle. Only had few hours of next day to have service done before needing vehicle to get to work. Nis Had a serious recall that stated not to drive vehicle. Only had few hours of next day to have service done before needing vehicle to get to work. Nissan Bennington had me in the shop within 10 minutes of recall confirmation and completed in around an hour. What an amazing team. So thankful they made this work around my schedule. More

by jason.bushee

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Shawn Gerow

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Jun 19, 2026 -

Nissan of Bennington responded

We’re delighted you had such a smooth recall service experience for your Nissan. Shawn and our team were happy to get you in shortly after the recall confirmation and finish the work in about an hour. Thank you for sharing your feedback and trusting us with your vehicle.

June 17, 2026

Dealership Rating

Employee Rating

The whole service department is awesome. vehicle was ready in less time than estimated and pricing was very good vehicle was ready in less time than estimated and pricing was very good More

by tedrh1

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Tyler Croff, John Beshara, Chad Collette, Jennifer Coon, Ted Hoag, Jamie Murphy, Scott Sweet, Keith Racicot

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Jun 17, 2026 -

Nissan of Bennington responded

It’s great to hear our service team had your Nissan Rogue ready sooner than expected while offering competitive pricing. Thank you for sharing your experience. We look forward to serving you again.

May 23, 2026

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Employee Rating

Professional and customer friendly,they make you feel as if you are the only person who matters. if you are the only person who matters. More

by biga05201

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Tyler Croff , Bradley Croff

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May 23, 2026 -

Nissan of Bennington responded

Thank you for highlighting our team’s attentiveness and welcoming service. It’s great to hear you felt prioritized during your visit. Enjoy your new Nissan Rogue!

May 10, 2026

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Employee Rating

Took truck in for a brake job. All went well,Have to bring back for exhaust work next week All went well,Have to bring back for exhaust work next week More

by DY12

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Ted Hoag, Jamie Murphy

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May 10, 2026 -

Nissan of Bennington responded

Thank you for the 5-star feedback. We’re glad the brake service on your truck went smoothly and look forward to helping with the exhaust work next week. Feel free to reach out to Shawn if you have any questions before then.

May 08, 2026

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Employee Rating

Always courteous and helpful. Great place to do business. Everyone is always very friendly. They are always on time too. Great place to do business. Everyone is always very friendly. They are always on time too. More

by cathymkilleen

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: John Beshara, Jennifer Coon

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May 08, 2026 -

Nissan of Bennington responded

We’re thrilled to know our team’s courteous, friendly, and punctual service made your visit enjoyable. Thank you for choosing Nissan, and don’t hesitate to reach out if we can assist again.

April 28, 2026

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Employee Rating

Have bought 2 vehicles from them. easy to work with. was in for service it was fast and fix right the first time. They are the best!!! easy to work with. was in for service it was fast and fix right the first time. They are the best!!! More

by ram

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Tyler Croff, John Beshara, Chad Collette, Jennifer Coon, Ted Hoag, Jamie Murphy, Scott Sweet, Keith Racicot

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Apr 28, 2026 -

Nissan of Bennington responded

Thank you for choosing us again for your Ram 1500. We’re glad the purchase process was straightforward and your service visit was quick and done right the first time. We appreciate your loyalty and look forward to helping you in the future.

April 28, 2026

Dealership Rating

Employee Rating

The staff is always wonderful and answer any questions, the place is always very clean the place is always very clean More

by Weatherwalks

Verified Customer

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Tyler Croff, Jennifer Coon

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Apr 28, 2026 -

Nissan of Bennington responded

We’re delighted to hear our Nissan team answered all your questions and that you found our facility clean. Thank you for the five-star rating. We look forward to your next visit.

April 24, 2026

Dealership Rating

Employee Rating

The knowledge and the experience of your employees! ! Just keep having the same employees and great service ! Just keep having the same employees and great service More

by sm12147

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Shawn Gerow

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Apr 24, 2026 -

Nissan of Bennington responded

We appreciate you noticing our team’s expertise, especially Shawn. It’s great to hear you enjoyed the service on your Nissan Rogue. Please reach out whenever we can assist you again.

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