Shawn Casey
Shawn Casey at Casey BMW
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Shawn Casey

General Manager

Casey BMW

12861 Jefferson Avenue
Newport News, VA 23608

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4.3
14 Reviews
4.3

14 Reviews

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14 Reviews of Shawn Casey

May 03, 2024

Dealership Rating
Employee Rating

Everyone was helpful and great to work with. The process from purchase to delivery was very smooth. More

by aplombardo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lloyd Howell, Alexxio Gonzalez , Bill Gooden

May 07, 2024

Casey BMW responded

It's fantastic to hear that you had such a positive experience with everyone at Casey BMW. A smooth process from purchase to delivery can make a big difference in your overall satisfaction with a dealership. It's clear that the helpful and cooperative attitude of the staff contributed to this positive outcome. If you have any more feedback or need further assistance, feel free to reach out. Enjoy your new vehicle, and thank you for sharing your positive experience!

April 15, 2024

Dealership Rating
Employee Rating

In March, I visited Casey BMW to trade in my 2018 330i for a used X3. However, I discovered that my car had been in an accident, and its value was only $5,000, while I paid $27,000 for it. The way I was t More

by ewigtwo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Lloyd Howell

Apr 15, 2024

Casey BMW responded

We have been reaching out the last few days for you to come look at the vehicle we brought in for you. Please contact us at your earliest convience

March 06, 2024

Dealership Rating
Employee Rating

Overall a great experience everyone was very friendly and kind the only bad side was not knowing how much ev cars extended warranty was until I’m already signing papers More

by Frankie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 11, 2024

Casey BMW responded

It's wonderful to hear that you had a positive experience overall and found everyone to be friendly and kind. However, I understand that not having information about the extended warranty for EV cars until the final stages of the paperwork could be frustrating. Transparency throughout the entire purchasing process is important, especially when it comes to important details like warranties. If there's anything else you'd like to share about your experience or if there's anything else I can assist you with, please feel free to let me know.

November 09, 2023

Dealership Rating
Employee Rating

Awesome service. Joe Hargraves sales. Lloyd Howell And Dennis Grant Sales Managers made the entire experience easy and fun. Highly recommended. More

by alladinx
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Lloyd Howell, Joe Hargraves, Dennis Grant , Justin D clean up

Dec 01, 2023

Casey BMW responded

Thank you for the review and thank you for choosing us

October 01, 2023

Dealership Rating
Employee Rating

We purchased a new 2024 X3. Our Client Advisor was Mr. Joe Hargraves. The car came in ahead of schedule and delivery went smoothly. This was our third BMW purchase at Casey, an More

by cmctash
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Lloyd Howell, Joe Hargraves, Emery Draughn , Mike Bullus, Michael Mcleane

March 05, 2023

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Employee Rating

Demetrius was a phenomenal sales person to work with. The sales managers were awesome the finance manager was super cool. Amanda the product ambassador was super helpful and informative on anything you c More

by rucken
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amanda Martinez , Demetrius Hall Jr, Michael Mcleane

September 30, 2021

Dealership Rating
Employee Rating

So impressed with them I can’t ever imagine going anywhere else. Looking forward to having them maintain our new X1. Have great confidence in their ability to excel in that aspect of our ownership al More

by Ray
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dennis Grant , Donald Morrow

June 19, 2021

Dealership Rating
Employee Rating

They did a great job. Lloyd Howell got back with a better price. Danisha met me at the door. Very nice young lady. Worked on price that I felt was fair. Lloyd gave me that fair deal with Danisha and rest was More

by jwsexton3
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lloyd Howell, Dennis Grant , Danisha Tisdom

July 29, 2020

Dealership Rating
Employee Rating

I am in my 70s and have to say this was the easiest car purchase I have ever made. Thanks to Shawn, Jon, David, Dennis and Lloyd. More

by Gericoshep
Recommend Dealer
Yes

October 30, 2019

Dealership Rating
Employee Rating

My review is well overdue, since I purchased the vehicle in November 2018. I arrived at Casey BMW and was not expecting to purchase a vehicle. Although I'd never considered to purchase a BMW. I purchased on More

by Pittmanm
Recommend Dealer
Yes
1

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