Shawn Carr
Shawn Carr at Porsche Novi

Shawn Carr

Porsche Brand Service Advisor

Porsche Novi

37911 Grand River Ave
Farmington Hills, MI 48335

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4 Reviews
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4 Reviews

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4 Reviews of Shawn Carr

April 29, 2025

Dealership Rating
Employee Rating

Outstanding experience in all aspects of purchase my 2023 Cayenne with exceptional customer care and quality management More

by Scottvince1
Recommend Dealer
Yes

Other Employees Tagged: Jerron Contratto, Greg Hooper , Lliam

Apr 30, 2025

Porsche Novi responded

Hi Scott, Thank you for the review. We are glad your time with us was an outstanding experience. We hope to see you again here at Porsche Farmington Hills.

July 21, 2022

Dealership Rating
Employee Rating

VERY DISAPPOINTED! First of all, when my 2021 S Cayenne Porsche was picked up, there was an estimated bill for $1,145.00 for an oil change, then I was promise delivery More

by SUPREMEHOMECARE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Nielle, Justin

Jul 22, 2022

Porsche Novi responded

Supremehomecare, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Our manager Keith Haverty would really like to speak with you more regarding this matter. Please reach out to us at (248) 471-0800. We look forward to hearing from you.

Jul 22, 2022

SUPREMEHOMECARE responded

I have spoken to the Manager Keith , unfortunately after speaking to him, I received little comfort that this should not have happened, so naturally when he offered me a future appointment without any concessions......I declined- his response was "okay" and he simply hung up.........

September 30, 2021

Dealership Rating
Employee Rating

From my initial contact by phone; thru to the point of sale, my experience was outstanding. All the people i interacted with were extremely friendly and knowledgeable. This experience continued with their More

by Leonardo
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephen Clayton , Nicholas Benuska, Shawn Karr, Jennifer Robison, Mark Winkler

Oct 04, 2021

Porsche Novi responded

Leonardo, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Porsche Farmington Hills. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Che' Shaydak GM

August 10, 2020

Dealership Rating
Employee Rating

Best Porsche Dealership in Michigan This is beyond the best Porsche dealership in Michigan. Everyone in this facility is extremely kind, caring and thorough. I have dealt with this deale More

by Donovan J. Greening
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dan Kelley , Nicholas Benuska, Shawn Karr, Mark Winkler

Aug 13, 2020

Porsche Novi responded

Hi Donovan, thank you so much for your positive comments about the team at Porsche of Farmington Hills! Che' Shaydak GSM/ROM

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