Shawn Biskup

Bad attention. On my penultimate visit, a bag with small hand tools was stolen. and on my last visit there was no contact with any advisor. Nobody told me what t On my penultimate visit, a bag with small hand tools was stolen. and on my last visit there was no contact with any advisor. Nobody told me what they did with my car. More

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Both of my key fobs died. I went in for new batteries and was informed that both my key fobs were in operable and needed to be replaced. I was quoted $580. I took both key fob I went in for new batteries and was informed that both my key fobs were in operable and needed to be replaced. I was quoted $580. I took both key fobs to a different dealership where they realizeed that Lou bachrodt put the batteries in upside down, and the key fobs were not in fact in operable. if they can’t change key fob batteries correctly what else can they not change? More

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Do not expect favorable service from any department in this organization; especially the service department. They do not care or respect their customers. They lack any communication skills or decorum. PLE this organization; especially the service department. They do not care or respect their customers. They lack any communication skills or decorum. PLEASE go to or take your vehicle to another dealership. More

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Great service! Friendly, helpful and knowledgeable staff that genuinely care about your customer experience. Highly recommend. Friendly, helpful and knowledgeable staff that genuinely care about your customer experience. Highly recommend. More

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The bad started when we dropped the vehicle off. Someone failed to unlock the exit gate. When I returned to the service center to inform someone of my dilemma I was told to go out through the entran Someone failed to unlock the exit gate. When I returned to the service center to inform someone of my dilemma I was told to go out through the entrance. When I attempted to do so a car was coming in and I had to back up and try again. Not once but 3 times. I was then told that a problem I am having with the windshield fogging can't be duplicated so they can't fix it. That after being told that they are aware of this problem. Also asked to have my air filter life reset from the previous visit when I had it changed. They failed to do so. Everyone that I encountered there needs to work other customer service skills. More

by PJA11 Verified Customer Verified Customer

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Everything was done in a timely manner everyone was very pleasant and the bill was reasonable and Chris is a gentleman pleasant and the bill was reasonable and Chris is a gentleman More

by wrdworkin Verified Customer Verified Customer

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Took the car, a suburban, for alignment, was told it would take around 2 hours, so I agreed and waited, I think that took one hour, if so, I was already called to give my car back with the paper work do would take around 2 hours, so I agreed and waited, I think that took one hour, if so, I was already called to give my car back with the paper work done and the alignment print out, that was done almost to perfection, very good experience. More

by Tiburoncuba Verified Customer Verified Customer

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Short, sweet, and to the point. Word word word word word word word word word. Word word word word word word word word word. More

by Cuessi.chris Verified Customer Verified Customer

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I like my service guy. He actually called when he said he would, thanks you word minimums are dumb. He actually called when he said he would, thanks you word minimums are dumb. More

by bpowers7 Verified Customer Verified Customer

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The entire staff was pleasant and efficient. The work was completed in a timely manner. The work was completed in a timely manner. More

by MEDRANO_MILES Verified Customer Verified Customer

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