Shawn Bennett

They are very professional. I appreciate that they work to meet my needs and expectations. I appreciate that they work to meet my needs and expectations. More

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What i truly love about this dealership, everyone is friendly, helpful and patient. Thank you. friendly, helpful and patient. Thank you. More

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They used be very committed to providing exceptional service where I was proud to tell people about. They have failed me. Not much communication and I don’t pull have never let a customer go home with service where I was proud to tell people about. They have failed me. Not much communication and I don’t pull have never let a customer go home with a dirty car. I’m not happy when I found sap on my hood and windshield. Super disappointed My expectations were too high for spending nearly $4k on my last visit? More

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It took two days to do a two hour job. They knew I was without a vehicle I only had One vehicle and needed my car fixed quickly. there was lousy communication. And the representative was a They knew I was without a vehicle I only had One vehicle and needed my car fixed quickly. there was lousy communication. And the representative was a little condescending. More

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Very helpful was able to fill in when I dropped off my car for service car for service More

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Prompt professional & very polite service. Waiting was very clean & lots of refreshments to choose from. Waiting was very clean & lots of refreshments to choose from. More

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When I initially contacted this dealership about a known issue with my make and model, the woman who answered the phone, Lisa, wasn't pleasant and short with me. Once the repair was determined necessary, I issue with my make and model, the woman who answered the phone, Lisa, wasn't pleasant and short with me. Once the repair was determined necessary, I was told I would be contacted when the part, which was on back order at the time, arrived at the dealership. I waited an additional four weeks post the timeframe I was expected to hear back from them, and contacted the dealership. This was only for me to find out the part had been at the facility for some time, and who knows how long it would've been before I was notified of it. When I dropped off my vehicle for the repair, I was told I would be contacted later that day with a status. I waited until thirty minutes before they closed to call them myself. The person I spoke with told me the service people had left much earlier in the day, and I was left with no loaner options and had to navigate ride share to cover for this. Overall, the service was done, and done well. However, the journey to get this done was far too long, and unnecessarily complicated. More

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Great to work with, very friendly and efficient. Great communication. Shawn is great to deal with. Great communication. Shawn is great to deal with. More

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Everything was handled very quickly and extremely courteously. Coming from SF Bay Area, the treatment was Eugene friendly! courteously. Coming from SF Bay Area, the treatment was Eugene friendly! More

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Great service on our RV Thorough and quicker than the estimated time. Sean the service adviser was particularly attentive and helpful. His explanations were clear and very helpful. Would definitely recom estimated time. Sean the service adviser was particularly attentive and helpful. His explanations were clear and very helpful. Would definitely recommend this service department to anyone More

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