Shauna Harris
Shauna Harris at Clay Cooley Nissan of Richardson

Shauna Harris | Page 12

Service Advisor

Clay Cooley Nissan of Richardson

1777 N Central Expy
Richardson, TX 75080

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4.7
124 Reviews
4.7

124 Reviews

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124 Reviews of Shauna Harris

April 14, 2025

Dealership Rating
Employee Rating

Good work, as usual. Shauna did a great job of keeping me informed, will come back. More

by jessz1338
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 17, 2025

Clay Cooley Nissan of Richardson responded

Jessz1338, it's experiences like yours that really keep us motivated! We can't wait to see you again, have a great day.

April 14, 2025

Dealership Rating
Employee Rating

I am so happy and wonderful job appreciated for the good work I like it More

by amelimal2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Rupert, Joe Adams, Micheal Johnson, Robert Schille , Daniel Barajas, Ryan Wright

Apr 16, 2025

Clay Cooley Nissan of Richardson responded

Amelimal2015, we are so pleased you enjoyed your visit to Courtesy Nissan!

April 14, 2025

Dealership Rating
Employee Rating

Great waiting area, great price for oil change, great service. The wait was a little long (1 1/2 hrs) even with an appointment but all was good. More

by laurann1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2025

Clay Cooley Nissan of Richardson responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 14, 2025

Dealership Rating
Employee Rating

All ways had a good experience. This time was much better because of the service specialist More

by kami388
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Rupert, Joe Adams, Micheal Johnson, Robert Schille , Daniel Barajas, Ryan Wright

Apr 16, 2025

Clay Cooley Nissan of Richardson responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 13, 2025

Dealership Rating
Employee Rating

It was not super bust and it took over an hour to get my car, when they brought to me that is when they “suggest sold” me on maintenance When I declined…. All of a sudden my car was ready Wouldn’t it hav More

by nosh1121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2025

Clay Cooley Nissan of Richardson responded

Hello Nosh1121, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (972) 792-5657 EX 3030 when you have a chance. Thank you, and we look forward to hearing from you.

April 12, 2025

Dealership Rating
Employee Rating

I was there for two hours and you didn’t even start work on the vehicle until I said something. I took the day off, made an appointment, and still it was a mess. Then when someone finally hit on to changing More

by aimeeagee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 16, 2025

Clay Cooley Nissan of Richardson responded

Aimeeagee, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (972) 792-5657 EX 3030 when you have a chance. Thank you, and we look forward to hearing from you.

April 10, 2025

Dealership Rating
Employee Rating

The guy who assisted me was good. Although yesterday I got an email from Nissan with an offer of $25 and a free key fob, wonder why it wasnt offered to me when I visited. But he was gr More

by LEVI C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Rupert, Joe Adams, Micheal Johnson, Robert Schille , Daniel Barajas, Ryan Wright

Apr 14, 2025

Clay Cooley Nissan of Richardson responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 08, 2025

Dealership Rating
Employee Rating

I have no complaints. I am a longtime customer and I do not plan on taking my Nissan any where else for service. While waiting for routine service, my service advisor(s) More

by lolajohnson2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Adams , Daniel Barajas

Apr 10, 2025

Clay Cooley Nissan of Richardson responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 08, 2025

Dealership Rating
Employee Rating

Excellent service. The repair job was completed in a timely manner, the waiting area was comfortable. The staff was very helpful. More

by mardates
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 11, 2025

Clay Cooley Nissan of Richardson responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 07, 2025

Dealership Rating
Employee Rating

I typically have a fantastic experience here. But this time was supposed to be simple and needed up a disaster. More

by christianmvega13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 11, 2025

Clay Cooley Nissan of Richardson responded

Christianmvega13, we regret to hear that you had this experience with us We would like the opportunity to address your concerns. Please reach out to us directly at (972)-792-5657 EX 3030 when you have a chance. Thank you, and we look forward to hearing from you. .

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