Shaun Stevens
Shaun Stevens at Gary Rome Kia
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Shaun Stevens

Finance Manager

Gary Rome Kia

809 Enfield Street
Enfield, CT 06082

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4.9
92 Reviews
4.9

92 Reviews

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92 Reviews of Shaun Stevens

December 21, 2024

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Employee Rating

great service. quick and easy. had friendly customer service. i would recommend to my friends. More

by MICHAELMARION43
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

December 18, 2024

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Awful. Every single time I have to bring my car in, it’s an AWFUL experience. Your staff is rude, unhelpful, and stupid. You don’t even fix the things that More

by JONATHANASKEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 18, 2024

Gary Rome Kia responded

Thank you for bringing this to our attention, Jonathan, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

December 07, 2024

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Excellent with no pressure. Answered all our questions and made us feel very welcomed coming all the way from NY. On the way the car we were interested in was sold so Veronica s More

by FB111MCH52
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 09, 2024

Gary Rome Kia responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

November 22, 2024

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Great dealership with great customer service and great employees and products. Very knowledgeable and cost of services is commendable. More

by FMILLSJR
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 24, 2024

Gary Rome Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 20, 2024

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It so good my car drives and everyone there is so cute with bright eyes and bushy tails lots of love :) More

by COUGHLINHILARY
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Trade-in Experience
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Recommend Dealer
Yes
Nov 20, 2024

Gary Rome Kia responded

Hilary, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 04, 2024

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Employee Rating

All of the staff made buying 2 cars very easy. They were all helpful and answered our questions. More

by BLAISN
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: David Nathan, Dangelo Sanchez

Nov 04, 2024

Gary Rome Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gary Rome Kia.

November 01, 2024

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Employee Rating

Overall it was a great experience, very friendly and professional. Justin was so great and got me the car I wanted. More

by Noha Saleh
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Nathan, Justin Martin

Nov 04, 2024

Gary Rome Kia responded

Noha, Thank you so much for your wonderful review! We are thrilled that Justin had the opportunity to provide you with great service. We thank you for choosing Gary Rome Kia!

October 27, 2024

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Professional, Friendly, Courteous, They treat you like Family! An Awesome car buying experience! Check it out! You'll be glad you did!!! More

by ED.4667
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Oct 27, 2024

Gary Rome Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gary Rome Kia.

September 29, 2024

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Employee Rating

Great experience from initial introductions to driving away in a new car, I highly recommend buying a car there. More

by VINCENTCATANZA
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Trade-in Experience
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Recommend Dealer
Yes
Sep 29, 2024

Gary Rome Kia responded

Thanks, Vincent, for sharing about your experience with Gary Rome Kia. We appreciate your business and hope to see you again soon!

September 29, 2024

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Employee Rating

This is about my 15th new car bought over 65 years and I will tell you that Justin totally made my experience Excellent. He asked me specific questions of what I wanted. Thank you. More

by charles.travali
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 29, 2024

Gary Rome Kia responded

Thank you, Charles, for sharing your experience with us! We're happy to hear it went well with Justin and truly appreciate your feedback.

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