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Shaun Stevens

Overview Reviews (95) Inventory (164)

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Shaun Stevens

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Shaun Stevens

Finance Manager

Gary Rome Kia

809 Enfield Street
Enfield, CT 06082

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4.8

95 Reviews

Overview Reviews (95) Inventory (164)

4.8

95 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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95 Reviews of Shaun Stevens

January 12, 2025

Dealership Rating

Employee Rating

Justin was very easy to work with and very patient. The finance manager made everything easy to understand and was very organized. The finance manager made everything easy to understand and was very organized. More

by INDIARAKENNEY29

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Justin Martin, Steve Liptak

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Jan 13, 2025 -

Gary Rome Kia responded

Thank you so much for your kind words for Justin, and for taking the time to leave us this wonderful feedback!

January 05, 2025

Dealership Rating

Employee Rating

The only issue was when we picked up the car the dealer prep wasn’t the best. prep wasn’t the best. More

by LORIBRACK88

Verified Customer

Sales Price Transparency

Recommend Dealer

Yes

Other Employees Tagged: Telesha Williams, Steve Liptak , Justin Jackson

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Jan 06, 2025 -

Gary Rome Kia responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Lori, feel free to contact us at your convenience.

December 24, 2024

Dealership Rating

Employee Rating

My salesman was D’Angelo and he was phenomenal! I went to him twice and drove 80 miles to use him because he was so good. The finance man was also wonderful. I went to him twice and drove 80 miles to use him because he was so good. The finance man was also wonderful. More

by KRAFICKK

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: David Nathan, Dangelo Sanchez

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Dec 24, 2024 -

Gary Rome Kia responded

Thank you for your business and this review. We're happy to hear Dangelo was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 21, 2024

Dealership Rating

Employee Rating

great service. quick and easy. had friendly customer service. i would recommend to my friends. quick and easy. had friendly customer service. i would recommend to my friends. More

by MICHAELMARION43

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: David Nathan, Dangelo Sanchez, Justin Martin, Brian Boglisch, Steve Liptak, Brianna Zemrock, Karissa Leduc, Mary Lavelli, Vanessa Williams

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Dec 23, 2024 -

Gary Rome Kia responded

Thank you, Michael, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gary Rome Kia.

December 18, 2024

Dealership Rating

Employee Rating

Awful. Every single time I have to bring my car in, it’s an AWFUL experience. Your staff is rude, unhelpful, and stupid. You don’t even fix the things that Every single time I have to bring my car in, it’s an AWFUL experience. Your staff is rude, unhelpful, and stupid. You don’t even fix the things that it has been brought in to fix. More

by JONATHANASKEW

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: David Nathan, Telesha Williams, Dangelo Sanchez, Justin Martin, Steve Liptak, Brianna Zemrock, Karissa Leduc, Vanessa Williams, Denise Carr

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Dec 18, 2024 -

Gary Rome Kia responded

Thank you for bringing this to our attention, Jonathan, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

December 07, 2024

Dealership Rating

Employee Rating

Excellent with no pressure. Answered all our questions and made us feel very welcomed coming all the way from NY. On the way the car we were interested in was sold so Veronica s Answered all our questions and made us feel very welcomed coming all the way from NY. On the way the car we were interested in was sold so Veronica said we could put a $100 deposit on another Kia Niro EV EX to make sure it was not sold before we got there. Every question was answered quickly and professionally. Thanks for a great experience. More

by FB111MCH52

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: David Nathan, Brian Boglisch, Vanessa Williams

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Dec 09, 2024 -

Gary Rome Kia responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

November 22, 2024

Dealership Rating

Employee Rating

Great dealership with great customer service and great employees and products. Very knowledgeable and cost of services is commendable. employees and products. Very knowledgeable and cost of services is commendable. More

by FMILLSJR

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: David Nathan, Dangelo Sanchez, Justin Martin, Brian Boglisch, Steve Liptak, Karissa Leduc, Mary Lavelli, Vanessa Williams, Denise Carr

Report | Print

Nov 24, 2024 -

Gary Rome Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 20, 2024

Dealership Rating

Employee Rating

It so good my car drives and everyone there is so cute with bright eyes and bushy tails lots of love :) with bright eyes and bushy tails lots of love :) More

by COUGHLINHILARY

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: David Nathan, Dangelo Sanchez, Brianna Zemrock

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Nov 20, 2024 -

Gary Rome Kia responded

Hilary, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 04, 2024

Dealership Rating

Employee Rating

All of the staff made buying 2 cars very easy. They were all helpful and answered our questions. They were all helpful and answered our questions. More

by BLAISN

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: David Nathan, Dangelo Sanchez

Report | Print

Nov 04, 2024 -

Gary Rome Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gary Rome Kia.

November 01, 2024

Dealership Rating

Employee Rating

Overall it was a great experience, very friendly and professional. Justin was so great and got me the car I wanted. professional. Justin was so great and got me the car I wanted. More

by Noha Saleh

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: David Nathan, Justin Martin

Report | Print

Nov 04, 2024 -

Gary Rome Kia responded

Noha, Thank you so much for your wonderful review! We are thrilled that Justin had the opportunity to provide you with great service. We thank you for choosing Gary Rome Kia!

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