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Shaun Rizzo
Shaun Rizzo at Symdon Motors

Shaun Rizzo

Service Advisor

Symdon Motors

2011 Springdale St.
Mount Horeb, WI 53572

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4 Reviews
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4 Reviews

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4 Reviews of Shaun Rizzo

July 19, 2025

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Employee Rating

Fast service and friendly service. Always like coming to Symdon for my oil change. Highly recommend. More

by JANELLER814
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angela McCully, Shane Jenkins, Emily Johnson, Levi Nothdorf

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July 13, 2025

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Took three weeks to get in to get an oil change. They rotated my tires when I didn’t ask them to do that. More

by darlington1973
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Service Time
Service Communication
Recommend Dealer
No
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Jul 14, 2025

Symdon Motors responded

We are so sorry to hear you had a less-than-stellar experience with Symdon Chevrolet of Mount Horeb. For a while, we were short a technician, so wait times were longer than we ever want them to be, but we are now fully staffed and back to our usual wait time of about a week (sometimes less) to get in for an oil change. As for the tire rotation, there may have been some miscommunication on our end, as we typically don't do tire rotations without prior approval. Our service manager has spoken with the service advisors to make sure communication is clear going forward, and if, at the time of service, you are ever unhappy with the service you receive, let her know. We all want our customers to leave happy with the level of service and communication. You can call 608.437.5555 and ask for Emily, our service manager, if you have any additional questions or concerns, and thank you for letting us know about this issue.

July 09, 2025

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Great place to get an oil change! Super customer communication, ease of making an appointment. More

by Sharman Moen
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Recommend Dealer
Yes
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Jul 13, 2025

Symdon Motors responded

Sharman, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

June 27, 2025

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Friendly courteous helpful will summarize the way this dealership takes care of their customers from what I've seen More

by victomhell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Emily Johnson, Levi Nothdorf

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Jul 01, 2025

Symdon Motors responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

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