Shaun Rizzo
Shaun Rizzo at Symdon Motors

Shaun Rizzo

Service Advisor

Symdon Motors

2011 Springdale St.
Mount Horeb, WI 53572

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4.2
13 Reviews
4.2

13 Reviews

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13 Reviews of Shaun Rizzo

October 19, 2025

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Employee Rating

called for an oil change for 1:00 and when I arrived at 1:00 they got my car in right away. More

by BWKLUSE
Service Price Transparency
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Recommend Dealer
Yes
Oct 22, 2025

Symdon Motors responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

October 10, 2025

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Everyone I talked to was polite and professional. My appointment was quick and easy. Thank you. More

by STUMPY0523
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Emily Johnson, Levi Nothdorf

Oct 15, 2025

Symdon Motors responded

We're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

September 28, 2025

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Had an external door remote installed. Levi and Emily get 5 stars for pursuing the factory for 3 days for a simple code to complete the job. GM no stars. More

by bzfamily
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Recommend Dealer
Yes

Other Employees Tagged: Emily Johnson, Levi Nothdorf

Sep 29, 2025

Symdon Motors responded

We love Emily and Levi, and we are glad to hear that they were tenacious in getting you what you need. We will pass your dissatisfaction with GM along to them, and we hope that your great experience with our service team outweighs that and that we see you again soon.

September 20, 2025

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Shaun is 'smooth'. He made sure the service dept was ready, pointed me to the waiting area, and tracked me down when the car was finished. Went over the service and p More

by Kate and Don
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Recommend Dealer
Yes
Sep 22, 2025

Symdon Motors responded

Thanks for the positive review, Kate and Don! Shaun has not been at our dealership long. but it is great to hear that he made your experience great!

September 20, 2025

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The Service people are not informed of the Special Offers sent out to their customers. Even after I handed the Special offer, the Service Desk folks did not keep nor really look at the offer to write up my b More

by dwhyte626
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Emily Johnson, Levi Nothdorf

Sep 22, 2025

Symdon Motors responded

We appreciate your honest feedback, as we are always looking for ways to improve. Thank you for leaving feedback. Please reach out to us at (608) 437-5555 so we may identify ways to improve your experience.

August 09, 2025

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They explained the service needed and future service that probably will be needed very well and how to minimize the cost More

by grweina
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Recommend Dealer
Yes
Aug 11, 2025

Symdon Motors responded

Thanks for this thoughtful review! Part of building trust with our customers is being honest and upfront about what their vehicle needs, or will need in the future, and part of taking care of them is making sure they can get the best value for their dollar. We appreciate that you saw that and shared it!

August 08, 2025

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It has changed a bit since the group of people that retired left. I realize that there is a learning curve for new people, but the customer respect needs improvement. We used to be greeted with a welco More

by ISABELLA242
Service Price Transparency
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Recommend Dealer
Yes
Aug 11, 2025

Symdon Motors responded

Hi, thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Symdon Motors, INC. (608) 437-5555

August 04, 2025

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Fix a leaky tire as I was driving by the dealership (thankfully). They got it fixed right away at no charge. Amazing! More

by strycharbj10
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Recommend Dealer
Yes

Other Employees Tagged: Emily Johnson

Aug 08, 2025

Symdon Motors responded

We are glad we could help! Thank you again for choosing Symdon Motors, INC. and we hope to see you again.

July 22, 2025

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good to work with highly recommend them for your service needs and questions about vehicles. More

by stanley
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Recommend Dealer
Yes

Other Employees Tagged: Shane Jenkins, Brenda Luitjens

Jul 23, 2025

Symdon Motors responded

We love to hear this! We strive to take good care of our customers and to answer all of their questions. Thanks for the great review and for choosing Symdon Chevrolet of Mount Horeb!

July 19, 2025

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Fast service and friendly service. Always like coming to Symdon for my oil change. Highly recommend. More

by JANELLER814
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Recommend Dealer
Yes
Jul 21, 2025

Symdon Motors responded

Thanks so much for the positive review! Hearing that our commitment to a great experience brings you back here makes us proud. We appreciate you!

Jul 23, 2025

Symdon Motors responded

Thanks so much for the positive review! Hearing that our commitment to a great experience brings you back here makes us proud. We appreciate you!

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