Shaun Girouard

I strongly suggest you work on smoothing out the process and decreasing wait times when being transferred from sales and finance. Do it right away! and decreasing wait times when being transferred from sales and finance. Do it right away! More

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Dear Wagner Kia Team,I recently purchased my new Kia Dear Wagner Kia Team, I recently purchased my new Kia through your dealership, and I would like to take a moment to express my sincere gratitude fo Dear Wagner Kia Team, I recently purchased my new Kia through your dealership, and I would like to take a moment to express my sincere gratitude for the team on their great services and also appraise for your dealership practice. I started shopping for my current vehicle back in October 2020, and I knew I wanted to switch to an electric vehicle. I stopped by your dealership and test drove a Niro EV which I fell in love with. At the time, my lease was not up so I was not able to pull the trigger. Shawn Girouard did a wonderful job ushered me through the test drove process and provided a very fair deal to considered even though I was not ready to sign anything that day! Fast forward the time to November 2020, I have decided to pull the trigger by taking advantage of the incentives Kia has to offer. I went back to your dealership with Mary's help, she got Andy Hayden to work with me as my sales consultant. Andy is patient and understanding to work with, and he treats me like a real person (rather than just an opportunity). He tirelessly helped me with a 2nd test drive before we sat down and discuss the sale. Eventually, we reached an agreement after our consultation process, and I felt he was honest and truthful every step of the way as my sales consultant. The financing process was a breeze as well, Dave is one of the most meticulous and organized finance managers that I have worked with. Signing the paperwork was easy. The delivery process was smooth. Andy also spent a great deal of time with me to go over every available feature of the car (since it was my first EV) and provide his personal tips. We set up the app on my phone and synch the car access instantly! Truth be told that I shopped at one of your local competitors on the same model of vehicle, and I felt I was treated badly and the salesperson did not give me the time I deserve as a customer. This is a true testament to your dealership and its reputation as the winner of Kia President's Club award. I am very impressed with every level of service at this dealership from Sales to Financing, and I look forward to establishing an additional relationship with your service department on my new vehicle. In the end, I am happy with my new purchase vehicle and glad that I have chosen the right dealership to work with. I will certainly recommend any of my friends and families in the future when purchasing a new Kia. Sincerely, CHING LEE More

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Great experience, great sales person The easiest purchase ever. After meeting Brian Sullivan for the first time I knew I wanted to deal with him and buy at Wagner Kia. He respected my i The easiest purchase ever. After meeting Brian Sullivan for the first time I knew I wanted to deal with him and buy at Wagner Kia. He respected my issues and what I was trying to achieve. I was able to review and experience my options. No matter what question I asked Brian had or found an answer. He never hesitated to go out of his way to satisfy my questions and concerns. We had time to get to know eash other and what we shared in interests. He is a person active in helping others. I comend him for his efforts and believe he is an important asset to Wagner Kia More

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This is my third Kia I have leased from Wagner Kia if their was 12 stars I would try to give give them more stars their was 12 stars I would try to give give them more stars More

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Excellent Service Jose Alfaro was professional and went beyond to help us with purchase. He picked up our Kia from our home and took it to the dealership to make some a Jose Alfaro was professional and went beyond to help us with purchase. He picked up our Kia from our home and took it to the dealership to make some adjustments and brought the car back to our home after work was done. More

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Excellent Service I have been a long and loyal customer of Wagner KIA for 5 years. We are now leasing our 4th car from them. I would highly recommend them and Jeremy I have been a long and loyal customer of Wagner KIA for 5 years. We are now leasing our 4th car from them. I would highly recommend them and Jeremy King to everyone. More

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They want you to be satisfied I bought a used 2018 Cadillac CTS . They took me through it and got it ready to my satisfaction. They later called and offered any help I might need t I bought a used 2018 Cadillac CTS . They took me through it and got it ready to my satisfaction. They later called and offered any help I might need to better understand everything the car has to offer. I got a good car, good service and a good deal at a good price. More

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Fantastic experience! Walked in knew what we wanted and how much we wanted to spend, left with exactly what we were looking for! Nick and Shaun were helpful and made our bu Walked in knew what we wanted and how much we wanted to spend, left with exactly what we were looking for! Nick and Shaun were helpful and made our buying experience seamless! Highly recommended!! More

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Thrilled and Amazed by my Experience I traveled to Wagner Kia to test drive a Toyota RAV4 I found on their beautiful website. As a life-long Toyota owner I was certain of one thing - I wa I traveled to Wagner Kia to test drive a Toyota RAV4 I found on their beautiful website. As a life-long Toyota owner I was certain of one thing - I was buying a Toyota or nothing else. When I got there, the RAV4 was being cleaned (I arrived early), so I decided to test drive a Kia Niro for comparison sake. After a lengthy ride around Shrewsbury, I returned to the dealership and immediately told David, my sales representative, that I no longer wanted to drive the RAV4. I was hooked. I worked with David and Shaun to put a plan together for what I could afford. No matter what request I made it was honored. I was surprised at how easy the process was and how incredibly laid back the staff was. No pressure at all. They even took two of my old clunker Toyota’s off my hands at incredible trade value! Eventually I met with Chontell to finish up financing paperwork, and before I knew it I was driving away in my very own Kia Niro at 50+ MPG. I couldn’t be happier with my experience. More

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