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Shaun Galicinao

Overview Reviews (39) Inventory (462)

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Shaun Galicinao

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Shaun Galicinao

Service Consultant

Findlay Toyota

7733 Eastgate Rd
Henderson, NV 89011

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4.7

39 Reviews

Overview Reviews (39) Inventory (462)

4.7

39 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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39 Reviews of Shaun Galicinao

April 10, 2025

Dealership Rating

Employee Rating

I worked with Shaun Galicinao he is always on top of the repairs along with the rest of the crew. Excellent customer service. I will be recommending him to friends and family repairs along with the rest of the crew. Excellent customer service. I will be recommending him to friends and family More

by WOODCMW1971

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Emilio Sepulveda, Vince Argentine, Jamie Falcone, Natalie Arenas

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March 21, 2025

Dealership Rating

Employee Rating

Shaun was helpful in providing me options of either waiting for my car or make use of the car provided by Findlay to go home and wait for my car to be services. Although I chose to wait, I appreciate waiting for my car or make use of the car provided by Findlay to go home and wait for my car to be services. Although I chose to wait, I appreciate having the choice. More

by VERNICEJ

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 21, 2025 -

Findlay Toyota responded

Vernicej, Thank you for your fantastic 5-star rating and for mentioning Shaun's name. We were glad to know that he provided you with options to go home or wait for your car. Thank you again for your support and we look forward to seeing you again soon.

February 28, 2025

Dealership Rating

Employee Rating

Thorough explanation of services needed, awareness of customer needs and comfort. The service writer.was very welcoming. customer needs and comfort. The service writer.was very welcoming. More

by MCHEATER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 28, 2025 -

Findlay Toyota responded

Thank you for sharing your experience with us. We're glad that we could exceed your expectations. If there’s anything else we can do to make your next visit even better, please let us know.

February 27, 2025

Dealership Rating

Employee Rating

Shaun was professional and helpful. He was kind to provide us a free rental car since our car needs repair until the next day. We appreciate his customer service and his team!! He was kind to provide us a free rental car since our car needs repair until the next day. We appreciate his customer service and his team!! More

by jllontoh

Service Price Transparency

Workmanship

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: James in the food service area was very kind and professional!!

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Feb 28, 2025 -

Findlay Toyota responded

Hello, Thank you for your feedback. We're glad to know that you had a 5 star service experience with us. We appreciate your support and glad that we were able to meet your expectations. Thank you again for servicing your vehicle at Findlay Toyota. We appreciate you stopping by. See you soon.

February 22, 2025

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Employee Rating

Had several routine maintenance work completed. Shaun was service writer. Very helpful and friendly. Staff were informative. Ruben Floyd, a sales rep equally as friendly. Shaun was service writer. Very helpful and friendly. Staff were informative. Ruben Floyd, a sales rep equally as friendly. More

by spunkmire2002

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ruben Floyd

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Mar 06, 2025 -

Findlay Toyota responded

spunkmire2002, Thank you for your feedback and mentioning Shaun and Ruben's name. We're glad that they were both friendly and helpful and exceeded your expectations!

February 19, 2025

Dealership Rating

Employee Rating

This Toyota dealership location is very clean and nice. The employees are very friendly and helpful. The employees are very friendly and helpful. More

by CHRISLORETOP

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Emilio Sepulveda, Kyle Blum

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Feb 19, 2025 -

Findlay Toyota responded

Hello, Thank you for leaving your 5 STAR review. We’re grateful to have you as a valued customer. Please don’t hesitate to reach out to us if there’s anything else we can assist you with. We look forward seeing you again soon. K Thomas – Customer Relations Specialist

February 18, 2025

Dealership Rating

Employee Rating

I live the quick service, repair app and aproval. Service writer alway profesional and courteous. Service writer alway profesional and courteous. More

by EAVILA62

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 18, 2025 -

Findlay Toyota responded

EAVILA62, Thank you, for the 5 STAR review. We're so glad that your service advisor was professional and courteous. Your feedback means a lot to us!

February 17, 2025

Dealership Rating

Employee Rating

The maintenance work was done in an efficient manner. The explanation of the maintenance packages available to me was very helpful. I appreciated the arrangement of transportation for me to ride home. The explanation of the maintenance packages available to me was very helpful. I appreciated the arrangement of transportation for me to ride home. More

by CDCROMWELL

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 18, 2025 -

Findlay Toyota responded

CDCROMELL, We’re happy to see that you had a 5-Star experience. Your satisfaction is our top priority, and we look forward to serving you again in the future

February 09, 2025

Dealership Rating

Employee Rating

Punctual, I like the interior associates were friendly. I liked a clean a clean environment. I liked a clean a clean environment. More

by WONCHAEYI

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 10, 2025 -

Findlay Toyota responded

Wonchaeyi, Thank you for leaving your 5 STAR review. We’re grateful to have you as a valued customer. Please don’t hesitate to reach out to us if there’s anything else we can assist you with. We look forward seeing you again soon. K Thomas – Customer Relations Specialist

January 25, 2025

Dealership Rating

Employee Rating

Findlay Toyota did the oil change for my Toyota Highlander when the OEM gasket failed that I installed. When they finished they even cleaned all the oil from the underside of the car. The oil was e Highlander when the OEM gasket failed that I installed. When they finished they even cleaned all the oil from the underside of the car. The oil was everywhere, Thank you Findlay Toyota! The service department was fair and treated me like family. More

by shawnmiller505

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 25, 2025 -

Findlay Toyota responded

Shaun, Thank you for leaving your 5 STAR review. We're grateful to have you as a valued customer. We're glad that we could exceed your expectations. If there’s anything else we can do to make your next visit even better, please let us know.. See you soon. K Thomas Customer Service Specialist

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