Shaun Crosier
Shaun Crosier at Jim Hudson Lexus

Shaun Crosier

Service Advisor - Lexus Certified

Jim Hudson Lexus

328 Killian Rd
Columbia, SC 29203

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4.9
231 Reviews
4.9

231 Reviews

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231 Reviews of Shaun Crosier

June 25, 2025

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Employee Rating

Exceptional customer service. Had a great experience! Shaun and Tony are the best! Keep up the great work. More

by Tammy Gaskins
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tony Locklear

Jun 25, 2025

Jim Hudson Lexus responded

Tammy, we're so glad that Shaun and Tony provided exceptional service during your visit to Jim Hudson Lexus of Columbia. Thanks for the kind words!

June 24, 2025

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Jim Hudson's service is phenomenal, they got out of their way to ensure satisfaction. More

by Chris
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Recommend Dealer
Yes
Jun 24, 2025

Jim Hudson Lexus responded

We are grateful to have earned your business, Chris. Thanks for taking the time to leave us a review! - The Jim Hudson Lexus of Columbia Team

June 17, 2025

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Great service, as always with Shaun Crosier. He is always courteous and professional and takes the hassle out of having your car serviced. More

by christybpollock
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Recommend Dealer
Yes
Jun 17, 2025

Jim Hudson Lexus responded

Christy, we're delighted to hear that Shaun consistently provides you with hassle-free service at Jim Hudson Lexus of Columbia. Thank you for your kind words and continued trust in our team!

June 14, 2025

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Jim Hudson is great! Shaun Crosier is my preferred service representative. He is the best! More

by sawalters
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Recommend Dealer
Yes

Other Employees Tagged: Cody Bowers and Alex Miller

Jun 16, 2025

Jim Hudson Lexus responded

Thank you for your confidence in our team at Jim Hudson Lexus of Columbia! We appreciate your kind words and support. See you next time!

Jun 14, 2025

sawalters responded

Jim Hudson’s customer services and representatives are outstanding! The team members including Cody Bowers who checked me in, my service representative, Shaun Crosier and my certified technician, Alex Miller provided excellent customer service. Cody and Shaun are always courteous, informative and pleasant.

June 05, 2025

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I recently purchased my GX550 Overtrail from Jim Hudson Lexus. The first complimentary service I received was very effortless and beyond what I expected. I recently dropped it off for a recall, and again t More

by jdphoenix1
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Recommend Dealer
Yes
Jun 06, 2025

Jim Hudson Lexus responded

We're delighted to hear that your experiences with Jim Hudson Lexus of Columbia have been exceptional, from the purchase of your GX 550 Overtrail to its service appointments. Thank you for sharing this feedback and trusting us with your vehicle needs!

May 31, 2025

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Always give red carpet treatment and provide go communication as your car is being serviced More

by Elliott Powell
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Recommend Dealer
Yes

Other Employees Tagged: Melvin Alston

Jun 02, 2025

Jim Hudson Lexus responded

Elliott, it means so much to us to see your review! Thanks from the team at Jim Hudson Lexus of Columbia.

May 31, 2025

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Shaun in the service dept always does an excellent job taking care of me, and goes the extra mile More

by Elliott Powell
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Recommend Dealer
Yes
Jun 02, 2025

Jim Hudson Lexus responded

Elliott, thank you for leaving Jim Hudson Lexus of Columbia your positive feedback about Shaun!

May 02, 2025

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I appreciate the thorough inspection. The receptionists need better training for scheduling appointments. I was there for FOUR hours. A courtesy car was never offered to me. There were pl More

by Sandy Rinzel
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Recommend Dealer
Yes

Other Employees Tagged: Sam Mercado

May 05, 2025

Jim Hudson Lexus responded

Sandy, thank you for your feedback. We're glad to hear the inspection was thorough at Jim Hudson Lexus of Columbia, but we're sorry about the scheduling and courtesy car issues. We'll address these concerns with our team to improve future experiences.

April 26, 2025

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Service was fantastic. They always treat their clients with respect and care. I highly recommend them. More

by breeden1929
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Recommend Dealer
Yes
Apr 28, 2025

Jim Hudson Lexus responded

Thank you for the high recommendation! We're delighted to hear that our team at Jim Hudson Lexus of Columbia provided fantastic service and treated you with respect and care. We look forward to serving you again in the future!

April 15, 2025

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Always superb customer service! Tony and Shaun are always professional, courteous and knowledgeable! They ensure the best experience! Also very skilled technicians, great work! More

by Tammy Gaskins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Locklear

Apr 15, 2025

Jim Hudson Lexus responded

Tammy, we're delighted to hear that Tony and Shaun provided you with such a positive experience at Jim Hudson Lexus of Columbia. Thank you for highlighting their professionalism and the great work from our technicians!

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