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Shaun Crosier
Shaun Crosier at Jim Hudson Lexus
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Shaun Crosier

Service Advisor - Lexus Certified

Jim Hudson Lexus

328 Killian Rd
Columbia, SC 29203

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4.9
218 Reviews
4.9

218 Reviews

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218 Reviews of Shaun Crosier

February 13, 2025

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Employee Rating

Very professional and they kept me informed regarding the status of the car. A nail was detected in one of my tires and they were able to plug it More

by melody.kreiling
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Recommend Dealer
Yes
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Feb 14, 2025

Jim Hudson Lexus responded

Thank you for sharing your experience with Jim Hudson Lexus of Columbia! We're glad to hear our team kept you informed and took care of the tire issue efficiently. Safe driving ahead!

January 29, 2025

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I always receive excellent customer service from Erik! My technician Camille, also provided a great video to help me to understand the maintenance needed. More

by pkilgoreoswell
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Recommend Dealer
Yes

Other Employees Tagged: Erik Due, Danil Weih

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Jan 29, 2025

Jim Hudson Lexus responded

Thank you for sharing your experience with us at Jim Hudson Lexus of Columbia! We're delighted to hear that Erik and Camille provided excellent service and helpful insights. We appreciate your support!

January 20, 2025

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The dealership stands by its brand name Jim Hudson group.The group has kept the standards high because they have people like Shaun working for them Always helpful More

by Rajkumar oberoi
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Yes
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Jan 20, 2025

Jim Hudson Lexus responded

We're delighted to hear that Shaun and the team at Jim Hudson Lexus of Columbia upheld our high standards. Thank you for recognizing their efforts!

January 18, 2025

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Jim Hudson does an excellent job from their constant communication, excellent pick up and delivery of a loaner car, videos of services , and quick response to extraordinary requests. More

by mwilli5032
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Recommend Dealer
Yes
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Jan 20, 2025

Jim Hudson Lexus responded

Thank you for sharing your experience with Jim Hudson Lexus of Columbia! We're delighted to hear that our communication, service videos, and loaner car process met your expectations. We appreciate the feedback and look forward to assisting you again in the future!

January 11, 2025

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Excellent service. Videos sent on maintenance process very helpful. Shawn and staff very professional. Nice job by Mr.Duke delivery quality loaner. Service personnel wo More

by Skip and MaryBelle Smith
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Recommend Dealer
Yes
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Jan 13, 2025

Jim Hudson Lexus responded

Skip and MaryBelle, we're delighted to hear that Shawn and the team at Jim Hudson Lexus of Columbia provided such excellent service. It's great to know you found the maintenance videos helpful, and we appreciate your kind words about our staff's professionalism. Wishing you all the best with your GX 460!

January 08, 2025

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Very friendly and professional. Lexus has the best customer service by far. Great waiting area. More

by edleuven01
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Recommend Dealer
Yes

Other Employees Tagged: Barry Frick, Tony Locklear, Sam Mercado, Danny Chupek, Erik Due, Danil Weih, Jared Goodman, Deanna Parnell

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Jan 08, 2025

Jim Hudson Lexus responded

Thank you for leaving Jim Hudson Lexus of Columbia a five-star review! We're glad that our team was friendly and you enjoyed our waiting area.

January 07, 2025

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This is hands down the best service center in the Columbia area for car service. More

by pam.davis
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Recommend Dealer
Yes
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Jan 07, 2025

Jim Hudson Lexus responded

We couldn't ask for higher praise, Pam! Thanks for sharing your glowing review with the Jim Hudson Lexus of Columbia team!

December 05, 2024

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This was first time experience with Jim Hudson Lexus service department, and it was awesome! More

by m.cham3
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Recommend Dealer
Yes
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Dec 05, 2024

Jim Hudson Lexus responded

Thank you for leaving Jim Hudson Lexus of Columbia a five-star review! We are so glad that our team was awesome. See you next time!

December 02, 2024

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It is always a pleasure getting my car serviced at Jim Hudson Lexus. Shaun Crosier is knowledgeable, honest and a gentleman. More

by Deborah, customer
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Recommend Dealer
Yes
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Dec 03, 2024

Jim Hudson Lexus responded

Thank you for your wonderful feedback, Deborah! We’re so glad to hear that you always enjoy your service visits at Jim Hudson Lexus. Shaun's knowledge, honesty, and professionalism truly exemplify the standard we aim for. We appreciate your trust in us and look forward to continuing to serve you and your vehicle needs!

November 30, 2024

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Jim Hudson Lexus is the best dealership we’ve ever dealt with. The car buying experience was easy, and the service is spectacular. We live two hours from the dealership yet they pick up our car for servicin More

by schenkermc
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Workmanship
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Recommend Dealer
Yes
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Dec 02, 2024

Jim Hudson Lexus responded

Thank you so much for your heartfelt review! We are truly honored to hear that your experience with Jim Hudson Lexus has been nothing short of exceptional. It means the world to us that you feel valued as a customer, and we’re so glad that our team’s efforts—whether through easy car buying, quality service, or thoughtful gestures like artwork and handwritten cards—have made a positive impact. Your trust and support, especially from two hours away, truly inspire us to continue going above and beyond. We look forward to serving you both for many years to come!

Dec 02, 2024

schenkermc responded

Special thanks to Shaun and the car servicing team. Amazingly, we received a video where the mechanic showed us the parts of the car that were serviced and gave a report on the findings. Shaun was on time, friendly and took the car in and brought it back, and even had vacuumed and cleaned the car! Again, exemplary service!

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