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Shaun Crosier

Overview Reviews (205) Inventory (171)

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Shaun Crosier

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Shaun Crosier

Service Advisor - Lexus Certified

Jim Hudson Lexus

328 Killian Rd
Columbia, SC 29203

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5.0

205 Reviews

Overview Reviews (205) Inventory (171)

5.0

205 Reviews

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205 Reviews of Shaun Crosier

October 11, 2024

Dealership Rating

Employee Rating

Excellent professional service. Advised what services would be provided and kept me updated as to the progress. Advised what services would be provided and kept me updated as to the progress. More

by bbranham

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Barry Frick, Tony Locklear, Melvin Alston, Sam Mercado, Danny Chupek, Erik Due, Danil Weih, Tanner Carnes , Deanna

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Oct 11, 2024 -

Jim Hudson Lexus responded

We're delighted to hear that you received excellent service and clear communication from our team at Jim Hudson Lexus of Columbia. Thank you for sharing your experience!

October 09, 2024

Dealership Rating

Employee Rating

The only issue was the dealer did not have a loaner vehicle. Had to wait vehicle. Had to wait More

by Ken.green06@yahoo.com

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 09, 2024 -

Jim Hudson Lexus responded

It was our pleasure to assist you. Thank you from all of us here at Jim Hudson Lexus of Columbia!

October 03, 2024

Dealership Rating

Employee Rating

Shaun was very personable and engaging. I was very pleased with the service at this dealership I was very pleased with the service at this dealership More

by pollyanne55

Service Price Transparency

Workmanship

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Service Communication

Recommend Dealer

Yes

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Oct 03, 2024 -

Jim Hudson Lexus responded

Thank you for the kind words for Shaun! We appreciate your support here at Jim Hudson Lexus of Columbia.

September 17, 2024

Dealership Rating

Employee Rating

This service department is dependable, customer focused, and efficient. Communication is clear. All of the members of the service team i have dealt with are polite and professional. Highly recommend . and efficient. Communication is clear. All of the members of the service team i have dealt with are polite and professional. Highly recommend . More

by shellydunphy

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Melvin Alston, Danny Chupek

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Sep 17, 2024 -

Jim Hudson Lexus responded

Thank you for your recommendation! We're glad to hear that you've had such a positive experience with our service department. It's great to know that our team's clear communication and professionalism made an impact. If you need anything in the future, we’re here to help!

September 02, 2024

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Employee Rating

Always a great experience. Car was delivered and picked up promptly. Service dept sent video and kept me abreast. Car was delivered and picked up promptly. Service dept sent video and kept me abreast. More

by vedwards3809

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 03, 2024 -

Jim Hudson Lexus responded

Thank you for your review! We’re glad to hear that you had a great experience and that our team kept you updated with timely videos. If you need anything else, we’re here to help!

July 30, 2024

Dealership Rating

Employee Rating

Deanna was awesome. Her customer service and attention to detail made the process easy. Great experience! She ensure to follow up with me about the services performed on Her customer service and attention to detail made the process easy. Great experience! She ensure to follow up with me about the services performed on my vehicle. More

by Ky Huff

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Barry Frick, Tony Locklear, Melvin Alston, Sam Mercado, Danny Chupek, Erik Due, Danil Weih, Tanner Carnes, Mike Hill , Deanna

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Jul 30, 2024 -

Jim Hudson Lexus responded

Ky, we're delighted to hear that Deanna provided such excellent service during your visit to Jim Hudson Lexus of Columbia. Thanks for sharing your experience!

July 10, 2024

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Employee Rating

Prompt professional services. Just what I expected. Very satisfied customer. Will definitely recommend it to friends and family. Just what I expected. Very satisfied customer. Will definitely recommend it to friends and family. More

by Walker

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 10, 2024 -

Jim Hudson Lexus responded

Walker, we're delighted to hear you had a 5-star experience with our team at Jim Hudson Lexus of Columbia. Thanks for recommending us to your friends and family - it means the world!

July 02, 2024

Dealership Rating

Employee Rating

Timely service. Pleasant. Well done. Respectful and courteous. Will be back. Place to work for me. Pleasant. Well done. Respectful and courteous. Will be back. Place to work for me. More

by William

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 02, 2024 -

Jim Hudson Lexus responded

William, we're delighted to hear you had a pleasant experience with our team at Jim Hudson Lexus of Columbia. We look forward to welcoming you back!

June 15, 2024

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Employee Rating

Very courteous and great job! I wouldn’t go anywhere else. Love the car wash thank you! I like the cleanliness of the garage as well. I wouldn’t go anywhere else. Love the car wash thank you! I like the cleanliness of the garage as well. More

by Cher

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 17, 2024 -

Jim Hudson Lexus responded

Cher, we're delighted to hear you enjoyed the service and amenities at Jim Hudson Lexus of Columbia! Thanks for sharing your positive experience with us.

June 06, 2024

Dealership Rating

Employee Rating

Exceptional service. Full cost of the 60,000 mile service is waaay to expensive. Most items are checklist. Efficient. Video offers very little info. Full cost of the 60,000 mile service is waaay to expensive. Most items are checklist. Efficient. Video offers very little info. More

by lemeulc

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 06, 2024 -

Jim Hudson Lexus responded

Thank you for your feedback! We're glad to hear that the service was exceptional at Jim Hudson Lexus of Columbia. We appreciate your input on the cost and video information, and we'll work on improving these aspects. Safe travels!

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Shaun Crosier

Service Advisor - Lexus Certified

Jim Hudson Lexus

205 Reviews of Shaun Crosier

Dealership Inventory (171 Vehicles)

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