Shaun Crosier

I recently purchased my GX550 Overtrail from Jim Hudson Lexus. The first complimentary service I received was very effortless and beyond what I expected. I recently dropped it off for a recall, and again t Lexus. The first complimentary service I received was very effortless and beyond what I expected. I recently dropped it off for a recall, and again the service and ease of the process exceptional. More

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Always give red carpet treatment and provide go communication as your car is being serviced communication as your car is being serviced More

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Shaun in the service dept always does an excellent job taking care of me, and goes the extra mile taking care of me, and goes the extra mile More

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I appreciate the thorough inspection. The receptionists need better training for scheduling appointments. I was there for FOUR hours. A courtesy car was never offered to me. There were pl The receptionists need better training for scheduling appointments. I was there for FOUR hours. A courtesy car was never offered to me. There were plenty of snacks to tide me over the lunch hour. More

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Service was fantastic. They always treat their clients with respect and care. I highly recommend them. They always treat their clients with respect and care. I highly recommend them. More

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Always superb customer service! Tony and Shaun are always professional, courteous and knowledgeable! They ensure the best experience! Also very skilled technicians, great work! Tony and Shaun are always professional, courteous and knowledgeable! They ensure the best experience! Also very skilled technicians, great work! More

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Appreciate the excellent service of Shaun Crosier and Tony Locklear for the 5000 mile checkup of my 2025 Lexus ES 350. Saw a video of mechanic as he did a complete checkup of my 2025 ES 350 Lexus. Tony Locklear for the 5000 mile checkup of my 2025 Lexus ES 350. Saw a video of mechanic as he did a complete checkup of my 2025 ES 350 Lexus. More

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High quality service by skilled technicians! Top notch customer service! They always ensure a great experience! Top notch customer service! They always ensure a great experience! More

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Great customer service and service department. Shaun took care of my service and followed up to make sure he didn't miss anything. Shaun took care of my service and followed up to make sure he didn't miss anything. More

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Very professional and they kept me informed regarding the status of the car. A nail was detected in one of my tires and they were able to plug it status of the car. A nail was detected in one of my tires and they were able to plug it More

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