Sharr Garza

This review is primarily for the collision shop. I recently took my F150 into the collision shop at Suburban Ford and was satisfied with the repairs, my truck looked good and I was pleased. Howeve I recently took my F150 into the collision shop at Suburban Ford and was satisfied with the repairs, my truck looked good and I was pleased. However, what I wasn't pleased with was the fact that when I got home and looked into by back seat I found parts of my truck that were replaced, I couldn't figure out why I would be given back garbage parts. A few days later when I went to use the bed of my truck, I found more busted up parts from my truck shoved into the bed. These parts were all busted up and they basically used my truck as a dumpster. I had to take care of disposing of the trash on my own. I have been to other collision shops before and this was the first time I had garbage returned to me. For this reason I will not be visiting this shop again, that was completely uncalled for and unprofessional. More

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My experience with the Collision Center was less than satisfactory and it wasn’t until I was pushed to my limit that anything was done to rectify my concerns. When you are being talked to in a condescen satisfactory and it wasn’t until I was pushed to my limit that anything was done to rectify my concerns. When you are being talked to in a condescending fashion there is not going to be a favorable outcome. There are other dealerships and choices one can make when purchasing a vehicle. My loyalty to your dealership is not reciprocated. More

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