Sharon O'Connor
Sharon O'Connor at Ferman Volvo Cars of Tarpon Springs
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Sharon O'Connor

Service Manager

Ferman Volvo Cars of Tarpon Springs

43520 US Highway 19 North
Tarpon Springs, FL 34689

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4.9
912 Reviews

Languages Spoken

English English

4.9

912 Reviews

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912 Reviews of Sharon O'Connor

April 02, 2025

Dealership Rating
Employee Rating

My service was great as always. I always enjoy seeing everyone and appreciate the professionalism they carry More

by lunchtime2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Forcina

Apr 03, 2025

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

April 01, 2025

Dealership Rating
Employee Rating

I always have very pleasant experience visiting the service department at Ferman Volvo. James is wonderful, and the mechanic who worked on my car does a wonderful job fixing the problem. More

by Khayam
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Forcina

Apr 01, 2025

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 26, 2025

Dealership Rating
Employee Rating

I have dealt with 3 dealerships over the years and Ferman Volvo ranks the highest. Appointments are on time, staff is knowledgeable and friendly, great showroom too. More

by dmsolomon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Baker

Mar 27, 2025

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 22, 2025

Dealership Rating
Employee Rating

Regrettable. The expectations set were the opposite of the reality. Your fee for cc use is damaging your customer support. Your desk clerk shared the complaint le More

by Marc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: James Forcina

Mar 24, 2025

Ferman Volvo Cars of Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

March 22, 2025

Dealership Rating
Employee Rating

The service department at Ferman Volvo in Tarpon Springs is outstanding! The service advisors are very knowledgeable with whatever problem you may be experiencing, and they are all great to work with! More

by leslie.hourdas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Forcina , Christine, Jackie

Mar 24, 2025

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 22, 2025

Dealership Rating
Employee Rating

The Service Dept. @ Ferman Volvo is Outstanding & Professional!!! Ferman is a long standing and trustworthy car dealership family throughout Pinellas County/Tampa Bay More

by Arnaldo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Forcina

Mar 24, 2025

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 14, 2025

Dealership Rating
Employee Rating

This is the second vehicle we have bought for this dealership and both experiences were very good. We have been very satisfied with all the staff. More

by TPLUMBING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 14, 2025

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 13, 2025

Dealership Rating
Employee Rating

No Padding the bill here. ..my bill is always the same or less...the service department shoots straight! More

by mark12c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 14, 2025

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 12, 2025

Dealership Rating
Employee Rating

Horrible. Dirty car return and cannot get in touch with manager. Broken promises of a car detail, awful service More

by acarlsen2011
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 13, 2025

Ferman Volvo Cars of Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

March 09, 2025

Dealership Rating
Employee Rating

Excellent customer service! Professional work done by dedicated staff. Highly recommend ed, I will go back as needed. More

by lnavarro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 11, 2025

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

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